Yeticasino Reviews 

236
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the website and reported significant issues with the product, noting games rarely paid out, had dead spins, or lacked bonuses. The refund process was also a major point of contention, with customers struggling to receive winnings even after extensive documentation. However, some people experienced quick and efficient withdrawals. Conversely, many customers faced significant challenges with the verification process, often requiring extensive documentation or leading to account closures. Some reviewers also found customer support unhelpful.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant difficulties and delays in... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Product

Reviewers express significant dissatisfaction with the product, particularly regarding game payouts and bonus... See more

Refund

Customers express significant dissatisfaction with the refund process, often encountering difficulties when... See more

Customer service

People report ambiguous experiences with customer service, with some finding it easy to contact and praising... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in t... See more

Rated 1 out of 5 stars

Absolutely trash box. All bonuses mostly empty. Got few what paid little money but 90% all dead absolutely. If you play more than 50p or 1£ you basically toasted in any way possible. Once give me my m... See more

Rated 1 out of 5 stars

!Complete scam! Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for... See more

Company replied

Rated 1 out of 5 stars

SCAM CASINO, quite happy to take deposits, but then when withdrawing is impossible. Never received my money. Even though jumping through all their hoops with verification. Completely untrustworthy,... See more


1.9

Poor

TrustScore 2 out of 5

236 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(236)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

scam

I am so disappointed that you have lived up to the bad reviews, I was hoping they were just a few bad opinions but you gladly took 3rd party payments and then at time of withdrawal, decide that they are not good enough.
You even asked for 3rd party ID, its at that point that you should raise the issue, asking for them is a joke.
I dread to think what you might do with all of the ID docs that you have been given.

STAY WELL AWAY FROM THIS SITE

A COMPLETE SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Not worthy of 1 star but had no other options

There are so many sites out there so give this a miss..

30 June 2025
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Debbie,
Thank you for the review and thank you for not reading our terms and conditions and blindly accepting them when you registered to our site.
The reason you are upset like others here is because we caught you using someone else's money.

In the old days when you went to buy something in the store, the cashier would check the name on your card or cheque, to see if it belongs to you. Nowadays with mobile payment apps, a cashier can't tell if the payment belongs to you or someone else, especially with self checkout, where no one is there to check.

The same goes for online transactions. Payment information is masked for security reasons. So, when it's time to verify an account fully we require all the necessary statements and documentation. If you want to save yourself future issues at other gambling sites, my suggestion would be make a deposit and verify yourself fully before starting to play. And of course the main recommendation - don't use someone else's money to gamble with.

Rated 1 out of 5 stars

Complete thieves

Complete thieves - make withdrawing winnings impossible. Sent endless evidence to support verification, yet still coming up with more huddles to prevent paying out. Are happy to take deposits without verification but the moment you want to withdraw they block it. Will defo be complaining to the gambling commission. Would advise everyone to avoid this betting site.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

Robbers of the highest nature

Stay well away from this scam of a casino.

£711 in deposit, £120 in withdrawals over the space of a year. Zero feature wins after your first withdrawal and zero RTP% either.

They'll give you a win at the beginning, and then I can guarantee you will never win again.

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Robbing bastards

Robbing bastards. Withholding funds, asking for proof of bank transfers that are impossible to provide because they don't exist. Previously allowed third party deposits but now denying this. Absolutely incompetent customer service staff and I'm terrified about what they are going to do with the obscene amount of private information they have asked for.

29 May 2025
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Hannah,
I'm not going to disclose the details of your issue here to protect your privacy. After all this is a public forum. But I would suggest you and the 3rd party give us a call together, to our support phone number, which you can find on our site. That way they can speak to the owner of the casino account. Hopefully then it can all be sorted out for you.

Kind regards,
Samantha

Rated 1 out of 5 stars

scam

scam, bonus spins but it used my cash instead without warning, awful.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Ivwould give minus a thoushanf if i…

Ivwould give minus a thoushanf if i coukd disgusting conpany now gad my account banned with my money in it kegalky been trying to wothdraw dor 5 days there refusing it manager izzy then banned me for jonresaon as the will jot give me my money they was hapoy for me to deposit i won on a spirts bet. Ow refusing to let me withdraw stay away this os not a legit site i want all my personal data remobed from site bame adress anything as i believe they use it for illegal ways bow this sote is legal shame on the gambling auntirotes howbthey let these sites allowed ivr gone to palers and social media to get them to do a story on these as its illegal what there doing

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Hi I had £330 locked in my website…

Hi I had £330 locked in my website never got it back struggles to pay things because they simply wouldn’t return it would not recommend this site to anyone they steal and they are the rudest staff members I have come accross

24 March 2025
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Ben,
Firstly, I'm sorry that you are having issues but I checked and saw that an account in your name has no deposits on it. So, I'm not sure which account with funds in it, you are referring to. Is it possible you have mixed up our casino with another one?

Kind regards,
Samantha

Rated 1 out of 5 stars

Withdrawal still not processed after nearly two weeks of requesting the payment

It’s been nearly two weeks and I am still waiting for my withdrawal to be processed. I have contacted customer support a number of times and each time I am told that I just have to wait as the team are busy and they have a lot of due diligence checks to do. It is very frustrating as no one is able to help and i haven’t heard from the processing team. Kwarty

11 March 2025
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Kwarty, I checked with our payments team regarding your situation. From what I understand, an open banking link was sent to you multiple times and it seems you didn't succeed in completing the process. You should receive another new link today and an email from our support team with a full explanation of what docs are needed from you. Sorry for the inconvenience caused.
Kind regards,
Samantha

Rated 1 out of 5 stars

Do not use

Do not use. They will allow you to make a small withdrawal. Then as soon as you win over £100 they are jobsworths over documents. The website is hard to navigate. And just shoddy in general.

1 March 2025
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Alex, I'm sorry you feel this way. You withdrawals were paid out. The only reason your latest withdrawal caused some delays, is because you chose to withdraw your winnings to a different payment method than what you last deposited with. We do not allow this as per our terms and conditions.
So when this happens your withdrawal gets declined and certain documents are requested. But since all your docs have been verified for now, you shouldn't have anymore issues for the near future.

Rated 5 out of 5 stars

Great service

Great service, fast withdrawals. Always helpful if you have any problems. Good prices on football betting

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! Deposited made a withdrawal been stuck under pending hours verification been approved yet account is restricted and withdrawal still pending being told to wait again 24-48 hours for the team to AGAIN manually approve verification when it’s been done. Bear in mind no issue depositing. They clearly don’t want to pay out !!!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Yeti

I have been playing on Yeti for some time now and it is a very good experience.
The games are vast and payouts are good

4 February 2025
Unprompted review
Rated 1 out of 5 stars

On behalf of my wife.

On behalf of my wife.
She has been given a complete run around by this company. She had to do the verification before she could withdraw,that's fine.
She gave everything they asked for and now they want previous documents from the 1970s to show her surname change when she first got married. Short story she has been married twice before. Been married to me since 1984. Who keeps records for 50 years ? She has now given up on trying to get her winnings. SHAME ON YOU.

9 February 2025
Unprompted review

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