Yitty Reviews 

2,586
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more

Company replied

Rated 5 out of 5 stars

The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more

Rated 5 out of 5 stars

Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more

Rated 5 out of 5 stars

I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more

Company details

About Yitty

Written by the company

Our Story
Meet Yitty, the revolutionary shapewear brand co-created by award-winning artist turned fashion entrepreneur, Lizzo. Named after her childhood moniker, Yitty is Lizzo’s lifelong dream come true. For nearly 3 years, she’s put her heart and soul into building this game-changing, size-inclusive brand from the ground up — all based on the principles of self-love, radical inner confidence, and effortless, everyday wear.

Shapewear, Reinvented
It’s an industry first: no-shame, smile-inducing shapewear designed for all body types from size 6X to XS, centered around self-love. Innovative fabrics, bold colors, and stylish silhouettes have been fit on every single body type — not merely scaled up (or down) for convenience. Every Body Gonna Shine Every single piece is designed to celebrate, hug, and love every single body. It blurs the lines of inner and outerwear with intentional-meets-functional designs, sexy silhouettes, and bold colors and prints you’ll want to show off. So, whether you thought you’d never consider shapewear, or swore you’d never wear it again, YITTY brings an entirely new perspective that gives you the option to tell your story with your body.

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4.0

Great

TrustScore 4 out of 5

3k reviews

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4.0

All reviews

(2,586)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Yitty lost its style…

Yitty used to be great but the clothes have become boring. It doesn’t have the style or appeal.

4 July 2025
Yitty logo

Reply from Yitty

Hello Leticia,

I want to acknowledge how much you loved Yitty in the past and how you feel things have changed. It's completely understandable to feel disappointed when a favorite brand shifts its style. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Rated 3 out of 5 stars

I dont like that credits expire before…

I dont like that credits expire before I can find items I like to use them on.

2 July 2025
Yitty logo

Reply from Yitty

Hello Juniper,

We're sorry that the expiration of credits has made your experience frustrating. We understand how disappointing it is to lose credits simply because you haven’t found something you truly like—it adds pressure to make a purchase rather than giving you the flexibility to shop on your own terms. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 4 out of 5 stars

Inconsistent

This company is glamorous and advertise as well but it is incredibly inconsistent. Some leggings are compression and hold me in and others are just too loose and roll down. The intimate clothing varies in size so I never know what I am getting despite the size chart. I return and exchange more often than not.

29 May 2025
Rated 2 out of 5 stars

What’s up with tariff tax on top of…

What’s up with tariff tax on top of sales tax on items using the vip member.

29 June 2025
Yitty logo

Reply from Yitty

Hello Amy,

Thank you for writing us a review. We completely understand how frustrating it can be to see additional tax charges applied, especially when using a VIP member credit that’s supposed to make shopping feel easier and more rewarding. We strive to provide value and transparency to all our members, and I understand how frustrating it can be. Your feedback is important to us, as is your satisfaction. Our Member Services Team will email you shortly to assist you.

Best,
Chad

Rated 3 out of 5 stars

The website runs a bit slow on my…

The website runs a bit slow on my phone. Also do not enjoy the countdown that makes me feel rushed to make a purchase. Also, having to call/email/mail a letter to cancel membership is absolutely insane. I understand it is open 24/7 but that just seems a bit excessive just to cancel a membership. Feels like you would like the opportunity to try to bribe me to not cancel.

24 June 2025
Yitty logo

Reply from Yitty

Hello Matrice,

Thank you so much for reaching out to us. We truly appreciate you being open about your experience, and we sincerely apologize for any frustration you've had while navigating the website and managing your membership. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

Rated 1 out of 5 stars

Hiding the tariff fee in the checkout…

Hiding the tariff fee in the checkout total is wild. At least make it visible where that extra 12$ is going. Anyways I am unsubscribing now.

23 June 2025
Yitty logo

Reply from Yitty

Hello Karley,

We're sorry the tax/tariff fee wasn’t clearly shown during checkout—that kind of surprise charge can feel misleading and frustrating. We understand how important transparency is, especially when you're reviewing your total and trying to make an informed decision. Seeing an unexplained $12 added at the end creates confusion and makes it hard to trust the process. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 3 out of 5 stars

Added shorts to my favorites and…

Added shorts to my favorites and deleted everything from my cart.

22 June 2025
Yitty logo

Reply from Yitty

Hello Mark,

Thank you for writing us a review. We're sorry to hear that your cart was unexpectedly cleared after adding items to your favorites—that definitely shouldn’t happen. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services team will reach out to you shortly to assist you further.

Best,
Chad

Rated 5 out of 5 stars

Easy ordering

Easy ordering. I like the way the website automatically goes back to where you were ordering making it easy to order next color and size of previous item. This is a game changer. Thank you

21 June 2025
Rated 4 out of 5 stars

Many options

I had a pleasant experience visiting this Yitty site and shopping. The thing I loved the most is the size inclusivity of the various model and the option to change models that vary more towards my body type. I also love the inclusivity of the varied nude colors available because everyone can't be lumped into one box as far as varying skin tones even with the models.

20 June 2025
Rated 4 out of 5 stars

Here because of Just Trish

Here because of Just Trish! Great discounts, size inclusivity & products. I will say the website can glitch when used on a phone. The phone number section for Australia was hard to figure out. But overall a good experience and I’m looking forward to trying my new Yitty!

20 June 2025
Rated 1 out of 5 stars

Be careful when you cancel your membership

The Fabletics/Yitty company is violating the Automatic Renewal Law. I canceled my membership in October of 2024. Per the customer service rep I spoke to, an account that has been inactive for over 6 months they renew it, without notice. That is not legal. I had to cancel the membership, again. That’s not how things are supposed to work. Do better.

15 June 2025
Unprompted review
Yitty logo

Reply from Yitty

Hello Stacy,

We're sorry you had to cancel your membership more than once and were charged again after months of inactivity. We understand how frustrating and concerning it is to be told that an account can be reactivated without notice, especially when you've already taken clear steps to end it. That kind of unexpected renewal feels not only confusing but also unfair, particularly when it contradicts what members are told. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Zeth

Rated 1 out of 5 stars

Brand is going downhill

Too expensive. The tariff charge is ridiculous. Shipping speed is ridiculously slow. I shouldn’t have to pay the taxes if i already have the member credit.

14 June 2025
Yitty logo

Reply from Yitty

Hello Erika,

Thank you for writing us a review. We're so sorry to hear about your frustration, and we truly appreciate you taking the time to share this feedback. We understand how disappointing unexpected charges and slower-than-expected shipping can feel, especially when you're using your VIP member credit. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.

Best,
Chad

Rated 2 out of 5 stars

I love the clothes

I love the clothes. But the website is SO predatory. It’s so hard to cancel your VIP, the credits can’t actually be used to send “free” orders (I had to pay 20$ on an order where I only used credits 🧐🤨). Once I returned something and got the wrong refund for something that cost less! When I contacted customer service, they couldn’t fix it. Everything is so sketchy. But the product itself is really nice, just so many hoops to jump through to get the products. Another time I used my credits then cancelled my VIP membership. Then they couldn’t fulfill my order after 2 months and gave me my credit back. I had to reopen my vip account to use the credit again! So predatory and such a pain

15 May 2025
Yitty logo

Reply from Yitty

Hello Tori,

Thank you so much for your honest, thoughtful feedback. It's clear that while you genuinely love the clothes, the overall process, especially around VIP membership and credit usage, has left you feeling frustrated, disappointed, and even misled. We always strive for 100% satisfaction, so our Member Services Team will reach out to you right away to assist you further with your concerns.

Best,
Lia

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