I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
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I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more
Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more
I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more
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Everything was fairly straightforward and my order went through without a hitch. My only problem is that one item's size was out of stock.

Reply from Yitty
I received an email saying my order had shipped, but when I tried to click the link for the tracking number no information would come up. After four days with no updates and a tracking number that still wouldn't work I contacted customer service and was told that they were just having issues with tracking info updating and that orders were still arriving on time. The person I spoke with said if I hadn't received my order by the next day to contact them. Just to make sure I contacted customer service at Ontrac, who Yitty uses for their shipping. They told me that they still hadn't received my order. So then I contacted Yitty's customer service again and told them that I had spoken with Ontrac and confirmed that my order hadn't actually been sent out. This time I was given a completely different story, being told this time that they were facing shipping delays and that my order may be late because of it. I asked them to cancel my order and they told me they couldn't because it had already shipped, even though I was contacting them because I had just confirmed that it hadn't shipped yet. So now I have no idea when my order will actually go out but I have to wait two business weeks to see if it does and then try to contact them and hope that I'm not blatantly lied to again. I like their clothing, but it's not worth dealing with their shady customer service.

Reply from Yitty
The site was easy. But, I didn't understand why when I changed the color of an item, it was full price or 1 VIP credit.
This is my first order and I typically hate subscription services but I'm looking forward to giving it a shot as I love their scrubs and all the things they offer.
Strongly dislike this company i like the confidence the clothes give me but having to get a membership be over charged then they give the new drops to the new customers at ridiculously low prices but it's so expensive for the member we can't even buy them and by the time they do run a sale everything 9s sold out hate the gimmicks set reasonable pricing for everyone

Reply from Yitty
This is the worst business. The clothing is WAY over priced to pay full price. The quality is not that amazing. So you have to join their club. They charge you $60 monthly. You get these credits to spend. Then they are out of stock of what you want. For months, it seems. Then the credits start to expire. So I spend my credits on ($60 for a bralette?!) and they charge tax. Either that, or my three credits expire. (3 X $60) I am so glad I am done with the company. The worst experience.

Reply from Yitty
The new Tariff charge is ridiculous. If you're going to take my money in a membership each month, lower the clothing prices to accommodate this fee.

Reply from Yitty
I love my first experience..It was easy sa
WTF is the idea behind a tarrif surcharge on what is supposed to be a free order using a prepaid VIP credit? There is no reason to charge that on free orders to your VIP's and it is a reminder of what the priorities of this company are.

Reply from Yitty
You added a Tariff charge when they haven't even gone into effect yet. All the reason to be reminded to cancel my VIP.

Reply from Yitty
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