Yo Keto Reviews 8

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health food shop
  2. Gourmet Grocery Shop

Written by the company

Yo Keto is an online grocery store that delivers low carb and keto friendly supplies Australia-wide.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(8)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don’t care attitude

On two occasions, we stayed at home to take delivery of big order from Yo Keto. On both occasions, despite being at home the delivery people clearly made no effort to knock on the door as they claimed “attempted delivery” and took the order to the post office instead.
Replies from staff at Yo Keto, most recently Alexei were curt and showed they simply didn’t care that this had occurred.
While we acknowledge that a third party delivery service is used, at the very least Yo Keto should raise the issue with their delivery service as this has happened on multiple occasions. Perhaps this would possibly effect a change in the delivery staff behaviour. Certainly a helpful and sympathetic reply from Yo Keto staff would be far better than simply not caring at all that this is happening to customers.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

YoKeto has changed my life

YoKeto has changed my life - the number of available products just keeps going - the diversity and quality is amazing - the bulk bundles are fantastic regards to saving as eating this way is not cheap … the customer service is quick, friendly and efficient and delivery is as speedy as can be - highly highly recommend ⭐️⭐️⭐️⭐️⭐️

5 April 2022
Unprompted review
Rated 5 out of 5 stars

I love Yo Keto

I love Yo Keto. They have my favourite brand of vegan jelly, Simply Delish and they had a full variety of flavours that aren’t always easy to find. I ordered from Brisbane and received my package within a week. The online store is easy to use and I received a friendly thank you message with my order which is always nice.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, fast delivery and awesome customer service. Couldn’t ask for more . Have used Yo keto multiple times and highly recommend

3 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look