Yolla Calls International OÜ Reviews 504

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent connection quality, clear audio, and reliable service for international calls, often at very reasonable rates. Many appreciate the convenience and affordability, especially when traveling or needing to contact landlines abroad. The customer service is often described as outstanding, with staff being friendly, helpful, and quick to resolve issues. However, some people experienced issues with call connectivity, particularly to certain countries or specific types of numbers, and occasional disconnections. A few reviewers also noted that the app's interface could be clearer, and some encountered problems with credit not transferring immediately after a top-up or with the app requiring a restart to update the balance.

What people talk about most

Service

Consumers find service to be ambiguous, with some praising its convenience, clear calls, and affordability... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the service to offer affordable rates... See more

Customer communications

People report ambiguous experiences with contact. Many consumers found it easy to connect with international... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise it as a reliable and... See more

Customer service

Users describe ambiguous interactions with customer service. While many customers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought credit but can't call any Irish numbers, keeps saying they can't route. Completely pointless. Tech support could only say "Thats just how it works" --- They have since refunded my... See more

Company replied

Rated 4 out of 5 stars

So far I'm happy. It has worked relatively well for me as I travel the world. What could be improved? 1) Sometimes the quality of the calls is somewhat poor (audio fades in an our or there is so... See more

Company replied

Rated 5 out of 5 stars

I’ve been living abroad for 4 years now and Yolla has saved me more than once. Recently, I had a mess with a hotel booking in Armenia — they had no email or chat, so calling their landline with Yolla... See more

Company replied

Rated 5 out of 5 stars

Great for calls and travel data I’ve been using Yolla not only for international calls, but also Yolla eSIM while traveling in Greece and Turkey. Everything worked perfectly. The calls are clear, a... See more

Company replied


Company details

  1. Phone and internet services
  2. Software company

Written by the company

Yolla is changing the way people keep in touch with people abroad. Whenever you need to make an international call, choose Yolla. Be yourself – keep your existing phone number and still be able to make cheap international calls. Yolla is an app that gives you a unique international calling experience.


Contact info

4.0

Great

TrustScore 4 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My Go-To App for International Contractor Calls

I make a lot of international calls to contractors, so having a reliable and affordable calling app is essential for me. Yolla has been a great solution — it’s easy to use and really helps me keep my communication budget under control.
What I appreciate most is their support team. On the rare occasions when the connection wasn’t perfect, they were quick to respond and genuinely committed to solving the issue. It’s reassuring to know there’s real help behind the app.
Highly recommended for anyone who makes frequent international calls.

13 February 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi Irene,
Thank you for such a detailed and thoughtful review. We’re really glad to hear that Yolla helps you manage international contractor calls reliably while keeping costs under control. It’s especially nice to know that our support team made a positive impression when you needed assistance. We truly appreciate your recommendation and your trust in Yolla.

Rated 5 out of 5 stars

Perfect Skype alternative

I switched to Yolla after Skype was discontinued by Microsoft and became difficult to use. So far it’s been perfect — clear calls, useful features, intuitive app. Would definitely recommend to others.

13 February 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi Marina,
Thank you for your kind words and recommendation. We’re glad to hear that switching to Yolla has been a smooth experience for you and that you’re enjoying the clear calls and intuitive app. It’s great to know that Yolla helps you stay connected the way you need.

Rated 5 out of 5 stars

Great Calling App!

When Skype disappeared I started using another calling app but there was an issue with it. When I reported the issue to their support they said it was my phone, my issue, my problem. I knew two other people with the same issue.
The support I received from Alex and Markus at
Yolla was outstanding: friendly, helpful and quick.
The app works well and even accommodates the fact that I have mobile numbers in different countries and can change them as required.
I wish other companies were as efficient and easy to deal with as Yolla.

10 February 2026
Unprompted review
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Reply from Yolla Calls International OÜ

Hi there,
Thank you so much for the detailed and kind feedback! We’re really glad to hear the app works well for you and that our support team was helpful, friendly, and quick to assist. It means a lot to us that you appreciate both the service and flexibility. Thank you for choosing Yolla!

Rated 5 out of 5 stars

Clear pricing

Clear pricing, good network connection. Saved loadsofmoney compared to 3 (UK) prices in order to call Nusuk Hajj Platform in (SA).

4 February 2026
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Reply from Yolla Calls International OÜ

Hi Mustak,
Thank you for the great feedback! We’re glad you found the pricing clear, the connection reliable, and that Yolla helped you save a lot compared to UK network rates. We really appreciate you choosing Yolla.

Rated 2 out of 5 stars

Couldn't hear anything.

I tried all day to make a call and got a buzzing sound and couldn't hear the person on the other end. I tried the number over 5 times.

2 February 2026
Unprompted review
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hello Meki,

Thank you for sharing your experience — we’re really sorry to hear about the audio issue you encountered. A buzzing sound and one-way audio can sometimes be caused by a temporary routing or network issue, and we understand how frustrating it is when you’ve tried multiple times without success.

We’d really like to look into this for you and make things right. Please contact us via the in-app chat or at hi@yollacalls.com, and our support team will check the call route, help resolve the issue, and take care of the affected charges.

Thank you for your patience, and we hope to give you a much better experience with Yolla.

Rated 5 out of 5 stars

Good audio quality

Good audio quality, good rates. SMS sending. Mobile accout topups allow you to keep foreign number while being away. I had to fly to Thailand to recover SIM card for the bank - now it's being paid for automatically.

2 February 2026
Unprompted review
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Reply from Yolla Calls International OÜ

Hi Alexey,
Thank you for the detailed feedback! We’re glad you’re happy with the audio quality, rates, SMS sending, and mobile top-ups. It’s great to hear Yolla helped you keep your number active without extra trips. We really appreciate you choosing Yolla.

Rated 5 out of 5 stars

Very convenient for international…

Very convenient for international calls, cost effective & efficient!

Excellet voice quality.

2 February 2026
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Reply from Yolla Calls International OÜ

Hi Phillip,
Thank you for the great feedback! We’re glad you find Yolla convenient, cost-effective, and efficient, with excellent voice quality. We really appreciate you choosing Yolla.

Rated 5 out of 5 stars

Update

I just made a call New Zealand mobile to New Zealand landline and that delays were such that we couldn't understand each other
Update, Yolla have been very supportive, seems the number involved may be unique. I have since had a good call

1 February 2026
Unprompted review
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Reply from Yolla Calls International OÜ

Hello Graham,
We’re sorry about the delays you experienced. Please contact us via the in-app chat or hi@yollacalls.com so we can check the route and help resolve this.

Rated 5 out of 5 stars

Exceptional

Exceptional

31 January 2026
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Reply from Yolla Calls International OÜ

Hi,
Thank you for the great feedback! We’re glad you find the app exceptional and appreciate you choosing Yolla.

Rated 5 out of 5 stars

Very convenient

Very convenient. Highly recommended.

29 January 2026
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Reply from Yolla Calls International OÜ

Hi Awais,
Thank you for the kind words! We’re glad you find Yolla convenient and really appreciate the recommendation.

Rated 1 out of 5 stars

The mobile coverage is poor

The mobile coverage is poor, and the credit runs out quickly.

27 January 2026
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Reply from Yolla Calls International OÜ

Hello,

Thank you for your feedback. We’re sorry to hear about your experience.

We see that you’ve been using Yolla for over 3 years, which is why we were surprised and saddened by the 1-star rating and would really like to understand what went wrong. We couldn’t find any support requests from you, and “poor mobile coverage” is often related to the local network or internet connection rather than the app itself.

Please feel free to reach out via the in-app chat or at hi@yollacalls.com
so we can look into this and help and perhaps make it up to you for the failed calls and to clarify the situation.

Rated 4 out of 5 stars

Very good

well apps for international call.

27 January 2026
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Reply from Yolla Calls International OÜ

Hello Ashraful,
Thank you for your feedback! We’re glad Yolla works well for international calls. If everything continues to meet your expectations, we’d really appreciate it if you consider updating your rating to 5 stars.

Rated 5 out of 5 stars
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi Renato,
Thank you for your feedback! We’re glad to hear the audio is excellent and very clear. We appreciate you choosing Yolla.

Rated 1 out of 5 stars

Money paid and not credited

Money paid, not received and not credited. scammed and will file complaint. Looking at how this "so called" company handles support, the responses are "You only paid $4" or "Your payment was not verified due to bla bla bla" or some lies like "we looked at your account and found that you have received voucher, bla bla bla" despite really not knowing my account info. Or anything else to make you the offender instead of the victim of this scam.

Zero trust, don't waste your money. I will demand refund from Google Play store.

26 January 2026
Unprompted review
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hello,

We take such reports seriously, but we’re unable to find any matching support request or payment case linked to this review or the quoted responses.

To investigate a payment issue, we need at least one verifiable detail (such as the email used in the app or a Google Play order ID). Without this, we can’t identify the account or confirm that a payment was made and not credited.

If there was a real issue, our support team would be happy to review it and resolve it, including checking Google Play payments and refunds. Please contact us via the in-app chat or hi@yollacalls.com
with your payment details so we can investigate.

Rated 5 out of 5 stars

Excellent app

Excellent app. Made that phone call to a landline in Saudi Arabia in time to deal with things

21 January 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi Raj,
Thank you for the great feedback! We’re glad Yolla helped you reach a landline in Saudi Arabia right when it mattered. We really appreciate you choosing Yolla.

Rated 5 out of 5 stars

Easy to use

Really easy to sign up and everything was well explained.

20 January 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi Mark,
Thank you for your feedback! We’re glad you found the app easy to use and the sign-up process clear and straightforward. We appreciate you choosing Yolla.

Rated 5 out of 5 stars

Nice and easy

16 January 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hello there,
Thank you for your feedback! We’re glad you find the app nice and easy to use. We appreciate you choosing Yolla.

Rated 5 out of 5 stars

Good quality

Good quality
Low cost

15 January 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Hi David,
Thank you for your feedback! We’re glad you’re happy with the call quality and low cost. Thanks for choosing Yolla.

Rated 5 out of 5 stars

Thank you very much for such a great…

Thank you very much for such a great great service. I wish I know this service before. I lost a lot of money calling my family. I was using my sim card to call them. I called them yesterday 34 minutes for 54 euros. Can you imagine this?
But, with yolla, I called my family 26 minutes for 4 dollars only?
Thank you Yolla.

11 January 2026
Yolla Calls International OÜ logo

Reply from Yolla Calls International OÜ

Thank you, Abdulrahman!
We’re really glad you discovered Yolla and that it helped you save so much on calls to your family. It means a lot to hear how big the difference was for you. Thank you for your kind words and for choosing Yolla.

Rated 1 out of 5 stars

It's not possible for calling Iran but…

It's not possible for calling Iran but you didn't announce that, so I charged in vain.
You didn't even refund until now.

10 January 2026
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Reply from Yolla Calls International OÜ

We’re glad to update our response and confirm that calls to Iran are now working stably again after the temporary Iranian operator blockage was lifted.

We apologize for the inconvenience and appreciate your patience. If you need any help, our support team is always here.

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