I had a good meeting today with Ethan Benhamou at Yomoni. I'm pleased to hear that Yomoni have been taking steps to protect portfolios during these volatile periods. It was helpful that Ethan spoke En... See more

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Analyse claire de la situation des marchés financiers . perspectives à moyen terme rassurantes . Conseil adequat sur mon changement de profil AV . suivi d'effet immédiat de ma part . Merci
premier contact constructif, rien a redire, on as pris le temps de bien comprendre comment Yomoni va fructifier mon capital sous forme de PEA ,ca donne envie d'essayer.A suivre.
Company replied
Today I was in contact with Michael by telephone. He helped me a lot to solve my problem. It was not easy but Michael was very efficient !
Company details
- Investment company
- Finance broker
- Financial advisor
- Insurance broker
- Investment service
- Non-bank financial service
About Yomoni
Written by the company
Le leader de la gestion d'épargne en ligne, en France.
Yomoni c’est un expert de confiance qui vient en complément de votre acteur bancaire avec une seule mission : gérer votre épargne.
Une épargne qui travaille vraiment pour vous et avec vous 🚀
Offrons aux français le gérant d'épargne qu’ils méritent !
Contact info
336 rue Saint Honoré, 75001, Paris, France
- 01 75 85 97 47
- hello@yomoni.fr
- yomoni.fr
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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satisfaction
Analyse claire de la situation des marchés financiers . perspectives à moyen terme rassurantes . Conseil adequat sur mon changement de profil AV . suivi d'effet immédiat de ma part . Merci
Very knowledgeable advisor who…
Very knowledgeable advisor who communicates very effectively and clearly. Very easy and quick process overall to open an account.
Awful experience trying to get my funds back
Awful experience trying to get my funds back.
Impossible to contact, no updates and delays way above the average time suggested. It has been 30 working days and still nothing. Outrageous
Très bon contact et excellentes…
Très bon contact et excellentes explications/réponses du collaborateur Yomoni.
Cette expérience a été qualitative et j'ai été entièrement satisfait de cet échange.
Really disappointing - terrible experience from a loyal long time client.
It pains me to write this review, as I have been a loyal client of Yomoni for almost 4 years having two life insurance policies with them that I pay for monthly.
In December of last year, I tried to open a PER and initially had good information and experience with the adviser. However when the account was sent for processing, the back end team replied requesting documents that do not and could not exist.
The backend agent was completely unhelpful - even as I pointed out in detail the fact that what was being requested did not exist. I am not a French citizen but am an EU citizen - so I accept the application was slightly non standard - but I am resident and pay all of my taxes in France and had submitted my tax return, my passport etc, which certainly was enough information for due diligence. The agent simply refused to even query that with due diligence provider and maintained that I had to somehow invent these documents and identity cards that did not exist.
All he would do is send meaningless and irrelevant links to French government websites - all the while responding with - effectively - Non Non Non.
The net effect of it all is that they did not setup my account on time to claim my tax credits - a huge financial loss to me, and in fact the account is still not setup - they do not care. No follow up, no attempt to bridge the gap, despite me sending many emails.
Very, very disappointing experience from a loyal client of 4 years who has also referred new business into Yomoni.
Constructif.
premier contact constructif, rien a redire, on as pris le temps de bien comprendre comment Yomoni va fructifier mon capital sous forme de PEA ,ca donne envie d'essayer.A suivre.

Reply from Yomoni
Very polite and professional.
Very polite and professional.
All my questions were fully answered.

Reply from Yomoni
Bon contact ,a l ecoute explications…
Bon contact ,a l ecoute explications claires

Reply from Yomoni
Keep up the good work !
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