Love my Givenchy Antigone bag! Process was easy and the bag arrived in great condition. My only complaint is, she didn’t arrive sooner. Thank you Yoogis closet, I’ll absolutely recommend you and con... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more
Company replied
Yoogi’s is my favorite site for buying and selling handbags. They are very responsive, they describe the items for sale very accurately, and they offer me a fair price for what I sell. Turn around... See more
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As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more
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Company details
Written by the company
Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.
Contact info
13716 Lake City Way NE, Suite C1, 98125, Seattle, United States
- 1-800-274-9691
- service@yoogiscloset.com
- yoogiscloset.com
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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The item looked great!
20 July 2026
Reply from Yoogi's Closet
Hello Elizabeth,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
I have purchased so many pre-loved…
I have purchased so many pre-loved luxury goods from Yoogi's Closet and have never been disapponted! Everything has exceeded expectations!
15 July 2026
Reply from Yoogi's Closet
Hello Laura,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
THE PROCESS WAS SO EASY!
4 July 2026
Reply from Yoogi's Closet
Hello Debbie,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Favorite place to buy pre-owned luxury goods.
I love their customer service.
The prices are always great.
The products they sell match their descriptions.
Oh,I also love the no hassle returns.
13 July 2026
Reply from Yoogi's Closet
Hello,
Wow! Your 5-star review means a lot to us! We really appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello Marsha,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you are pleased with our shipping! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new sunglasses! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello Katie,
We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new items! We are happy to serve as your favorite shop for pre-loved luxury goods.
Take Care,
Client Services, Yoogi’s Closet
Terrible customer service
Terrible customer service, just putting something in policy does not make it legal.
8 July 2026
Can't Get Enough of Yoogi's Closet!!!
I love, love, love my latest Yoogi's Closet purchase! I have been a customer since 2021 and am always delighted with my purchases. Their prices are reasonable and product quality is excellent. I have recommended Yoogi's Closet to friends and family. Also, their customer service is top notch...and you actually talk to a real person, which seems rare these days!!
27 June 2026
Reply from Yoogi's Closet
Hello Kashan,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Excellent experience every time
Excellent experience every time! From the large inventory, pricing , accurate condition rating's, thoughtful packaging and customer service.
27 June 2026
Reply from Yoogi's Closet
Hello Shari,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Good afternoon
Good afternoon
My experience was fine
The only thing I didn't realize I had to
Pay for shipping !! I wasn't aware of it but it's ok
23 June 2026
Reply from Yoogi's Closet
Hello Rosemarie,
Thank you for your 4-Star review! As of May 2024, we have begun charging for the use of our prepaid and insured label. Should you wish to cover your own returning shipping, we would not charge this fee.
Sincerely,
Client Services, Yoogi’s Closet
Beautiful Tiffany necklace
Beautiful Tiffany necklace - great find as it’s now discontinued. I always trust Yoogis!
26 June 2026
Reply from Yoogi's Closet
Hello,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
yoogis closet excellent …
yoogis closet i was very pleased with the selection of designer pieces they have. they are trustworthy and great costumer service care .
2 July 2026
Reply from Yoogi's Closet
Hello Alexis,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
I was able to ask questions for additional Information with Prompt, Detailed response.
I was able to ask questions for additional information and received a quick and detailed response.
24 June 2026
Reply from Yoogi's Closet
Hello Kathleen,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us and are pleased with our service. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
LV Item was better than described and…
LV Item was better than described and arrived so quick. I will be shopping again
27 June 2026
Reply from Yoogi's Closet
Hello Kelly,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
It was very seamless My bag was exactly…
It was very seamless My bag was exactly as shown. Shipping was pretty standard.
1 July 2026
Reply from Yoogi's Closet
Hello Tonisha,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
My item I ordered said preowned, but they were new I love my slides I’m taking them on vacation with me
I always have an amazing experience with yoogi’s closet
24 June 2026
Reply from Yoogi's Closet
Hello Corretta,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Decline in customer service
I’ve been shopping on and off from Yoogis closet but noticed the customer service has declined and the description of items is inconsistent. I purchased an hermes bag listed as “gently used” but didn’t realize the strap showed discoloration and the corners showed rubbing and exposure from use.
I asked to cancel the order immediately after I purchased it when I realized the true condition of the bag. They honored this request. In this order, I used a unique promo code that cannot be reused (even if the order is cancelled). I asked kindly if a new code could be generated and my request was ignored. I wrote a follow-up email and no response. Ironically the promo code was a “we miss you” discount to draw me back in since I haven’t been shopping at Yoogis this past year.
I recently got a moncler jacket and much to my surprise the zipper was broken. I took pictures of the noticeable damage and customer service response was that they would need to inspect for themselves. No apology for the inconvenience. I understand mistakes happen and I’ve noticed that whenever I bring up an issue, they respond defensively. It’s very off-putting.
Their prices are good but I stepped away from purchasing from Yoogis for the reasons I mentioned above. I’m sure Yoogis closet gets enough business so one dissatisfied customer doesn’t mean much. I’ve been supporting different consignment sites who value me as a client. I’ve referred my friends to these sites as well.
18 June 2026
Reply from Yoogi's Closet
Hi Pauline,
Thank you for your feedback. We tested the zipper and it worked fine. In any case, we waived the return fee for you.
If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.
Sincerely,
Client Services, Yoogi's Closet
I only buy from Yoogi’s
I only buy from Yoogi’s, the only place I trust and very fair on pricing, No surprises!
30 June 2026
Reply from Yoogi's Closet
Hello Sylvia,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
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