Yoogi's Closet Reviews 

3,701
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the luxury products arrive in wonderful condition and always match online descriptions with high accuracy. People also deeply appreciate the fair pricing structure, beautiful selection of items, and fast delivery services provided consistently. Buyers note that shopping on this platform feels completely effortless and trustworthy, making it a favorite destination for pre-loved goods. However, some people mentioned experiencing occasional challenges and defensive responses when reaching out to customer service teams. A small group of shoppers felt that certain pieces showed unexpected wear or minor description discrepancies upon arrival.

What people talk about most

Product

Users describe positive interactions with product, noting that merchandise is consistently reliable and... See more

Quality

Customers expressed great satisfaction with the exceptional quality and accurate descriptions of the luxury... See more

Price

People report positive experiences with price, frequently highlighting that items are offered at very fair,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are responsive, helpful, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Givenchy Antigone bag! Process was easy and the bag arrived in great condition. My only complaint is, she didn’t arrive sooner. Thank you Yoogis closet, I’ll absolutely recommend you and con... See more

Company replied

Rated 5 out of 5 stars

I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more

Company replied

Rated 5 out of 5 stars

Yoogi’s is my favorite site for buying and selling handbags. They are very responsive, they describe the items for sale very accurately, and they offer me a fair price for what I sell. Turn around... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,701)

432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great description and fast shipping

Great description and fast shipping. Purse is fantastic

27 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Cindy,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purse! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Good deal!

Very satisfied with my purchase.

26 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello NR,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purchase! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Smashed box when arrived

Everything was great, until I got the box all smashed up. The purse was a little wrinkled inside , I stuffed it with some bubble wrap that came with it and lay it flat. Hopefully it will smoothen out.

25 May 2026
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Reply from Yoogi's Closet

Hi Cora!

We are so sorry to hear that you received the item in a less than desirable manner.
If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.

Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars

I love my new bag

I love my new bag! Pricing was unmatched and it came exactly as described, shipping was fast!

25 May 2026
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Reply from Yoogi's Closet

Hello Tiffany,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new bag! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

EXQUISITE GORGEOUS LOUIS!

The purse is EXQUISITE! The pictures did not do it justice. The purse looks brand new with no tears stains or ink of any kind. The color is Beautiful!This purse looked like it was never carried before. I’m blown away with the excellent price as well and the extra off for the private sale was Awesome! The interior is clean, the hardware is brand new shiny. The zipper even pulls tight. Considering this is one of my Birthday Gifts I did quite well.Happy Birthday to Me! This Gorgeous purse is now my favorite. I’m beyond thrilled to add this to my collection of the Louis Vuitton Vernis line! Love! Love! Love!🩵❤️💜🩷💚

25 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Gina,

Happy birthday! We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new LV! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Descriptions are at par

Descriptions are at par! Delivery is as expected. Original high end bags received. Thank you Yoogi's! You never disappoint me with the items I ordse.

25 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Sherryl,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 2 out of 5 stars

Misleading, inaccurate information

Edit July 1: The company only just added a section to their FAQ that states their prices are in USD. Instead of responding to an original email thread, they've quietly updated their website and responded to this review as if that information was there all along. In response to their suggestion to reach out to their customer service team should I have any questions or concerns - I did. And did not receive a response, which is why this is being posted here instead of resolved in private. Again, lesson learned, and will not be purchasing or recommending this company.

Aside from listing international shipping on their website, their listings do not indicate what currency it is in, nor is there an option to view it in a home currency. It doesn't list anywhere on their website that the items are in USD. I purchased something it was in my home currency, only to find out when I checked my bank account that it wasn't. Had I known, I would've shopped elsewhere. I reached out to the company to confirm if prices are in USD, in which they said yes. When I asked where it is stated on their website, I did not receive a response and was ignored.

Delivery is supposed to take max 10 business days, I waited 12 business days and the item still hadn't arrived to my destination country (Canada). I reached out to the company on day 12 and they responded, but seemingly continued to ignore my previous email on where they list their website that their prices are in USD. This is a lesson learned and I will not be purchasing from this site again.

19 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Lauren,

As we are a Seattle based company, our prices are in USD. You can find more info on the link below:

https://www.yoogiscloset.com/faqs#faq7aa

. If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars

Excellent quality and accurate descriptions

Excellent quality and condition was as expected. I've bought two purses in like new condition and they came in as expected. Slower than usual shipping but bearable considering the purses were in top quality shape with fair prices.

13 May 2026
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Reply from Yoogi's Closet

Hello Zoey,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent purchasing experience

Excellent purchasing experience. Quality of item exceeded expectations. Item came nicely packed and in a timely manner.

13 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Ms. Al,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 1 out of 5 stars

I had a terrible experience with this…

I had a terrible experience with this Yoogis Closet!
I NEVER received the Louis Vuitton French wallet I purchased, instead I got an EMPTY Louis Vuitton Box and it was horrible! I contacted their Customer Service and even emailed them, and No response.
I think this is “yoogis closet” is a scammer!

18 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Sabrina,

Thank you for writing us a review. Please note, we have reviewed our records and did not receive any communication from you. We would be more than happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars

Love this company

Been ordering from Yoogis for quite awhile. I love their return policy. I will say I’ve ordered a couple bags that have not been exactly as described, so pay close attention to photos. I ordered a Chanel that said “like new” but the corners had a good amount of wear. Sent it back. Ordered a limited edition neverfull bag that did not disclose the numerous pen marks. That one was a bag I really wanted, so I kept it as I felt the price was fair and I was able to clean it up fairly well. But that’s my biggest complaint- sometimes the condition does not match the description. Otherwise, I would say this is a very reliable company that has great items with great sales (when you sign up for emails). They also acquire rare items which are usually on my wish list.

21 June 2025
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Reply from Yoogi's Closet

Hello Guillermo,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. Please note, you are always welcome to contact us prior to making a purchase for a more in-depth review on your item. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I was happy to receive what I asked for

I was happy to receive what I asked for
Thank U😊

9 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Emma,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 4 out of 5 stars

It was delivered as expected

It was delivered as expected. The bag was dainty and genuine.

6 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Dee,

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!



Sincerely,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Items are described exactly as I…

Items are described exactly as I received them. Best prices on internet compared to other lux resellers.

13 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Ann,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Thrilled with my Chanel bag!!!

Thrilled with my Chanel bag!!!! Best decision I’ve made to treat myself! I will be back for more. Thank you!

3 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Amy,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new Chanel! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Brand new item at a great price

Brand new item at a great price, quick shipping, perfect!

11 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Beth,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Trusted

FAST shipping!
Package well
Exceptional items
Great options

10 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new items! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great shoe purchase

Great shoe purchase! Product was exactly as described, arrived in excellent condition, and shipping was on time. Very satisfied with the quality and overall experience. Definitely recommend this seller!

9 May 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mrs. Russ,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new shoes! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

The item was clearly detailed with…

The item was clearly detailed with accurate information. When it arrived it was exactly what I thought it would be. The delivery itself was quick and reliable.

8 May 2026
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Reply from Yoogi's Closet

Hello Deana,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great quality

Great quality, looked brand new. Fast shipping

29 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Dionne,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

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