Yorkshire LavenderReviews 

The charge of £10 per person is outrageous. There is not much to see except a few plants and some plastic figurines. The rest is a shop…for expensive plants and VERY expensive lavender goods. Tearoom just ok.

Very disappointed on our trip here today.
Wasn't as spectacular as the site says, there should be clear warnings on the site with regards to the steep walks, clearly not suitable for those with walking conditions.
The cafe prices are ridiculously expensive, £8 for a sausage roll 😯 £9 for a toastie 😯the coffee was tepid, not hot at all.
The gift shop was very expensive as where the plants on sale.

we hoped to spend a relaxing day amongst the lavender fields and took our daughter and 6 week old baby along.
we purchased a picnic,(£22 each, included garden access) and although beautifully presented in a wicker hamper and blankets, we found it needed more savoury items rather than the abundance of cakes/scones (although delicious), and the sandwiches were quite mediocre. Paper plates would have been a useful addition as eating salad and coleslaw from the same box proves difficult!.
We wanted to explore the grounds (although we could see mostly all of it from where we were- so it wouldn't take long to see it all) BUT the terrain being steep and really rough and uneven made it impossible with a pram ( and yes we DID try) Why doesn't the website warn about this? We would never have contemplated it. Overall the grounds are quite uninspiring and the pond is in need of some serious attention. We were sadly disappointed overall - and we were so looking forward to it.
I have to say the staff however were friendly and helpful, but would we return? sadly no.

⁹The medium sized pond, was clearly neglected. There were attempts from water lillies to flower with a significant amount of tadpoles around the edges. Please do something with this pond. There are missed opportunities to provide information about the wildlife that depend on lavender and what types of bees are seen and the birds in the area. We saw two types of birds that were in the trees. The setting is beautiful without doubt but so much more could be done.
IT HAS TAKEN TORKSHIRE LAVENDAR 10 MONTHS TO RESPOND TO MY REVIEW!!! NOT ACCEPTABLE.
There were other reviews visible that other visitors had written before my review submission about the state of the pond this was not new to YL. So there had been plenty of time to address the matter raised by others about the same thing.. The hosepipe ban was not in situ till the 11th July so there was plenty of time to do something...its strange that YL have used this excuse when car wash places were still open and using water extravagantly to wash cars but your saying saving plant and wildlife wasn't worth it. I do not accept your response at all. I still stand by what I wrote and YL should do better!!!!

A lovely place to visit. My daughter loves lavender and was so excited. The views are pretty as well as all the flowers.Staff very friendly and helpful, food and drink lovely, very clean in the cafe.

Very helpful staff and very dog friendly!

They have added me to a mailing list claiming that I'm on it because I signed up on their website. I did not since my browser history shows no record and I've no interest in their product anyway

I don’t know if somebody has recently taken over the Lavender farm but I’m surprised at the bad reviews. We just visited there and found the experience a very pleasant one. The plants were all nice and healthy, the staff were extremely helpful and pleasant. The view from the car park is astounding. We also visited the secret garden garden centre and bought some lovely plants for our granddaughters little garden and they gave us some seeds for her to grow . All in all a very enjoyable visit

Terrible plants and terrible service.
Spend your money elsewhere.

This company has applied for voluntary liquidation yet it appears that you can still order some things on their website.

Their other website Secret Gardening Club also allows you to buy plants as usual. Well you can order but I doubt you will actually receive any plants.

Avoid these companies.

Applied for liquidation.
No sympathy you treated customers appallingly.

This is the worst afternoon tea I’ve ever had definitely not value for money would not recommend wasting your money.On a positive note the cup of coffee was good

Ordered in March, incomplete order received in May, weeks overdue of estimate. Zero communication - emails completely ignored. Had to request a refund from Paypal eventually. The few plants I did receive were great but I don't have the time or patience to be chasing and re-chasing up orders and refunds. I will not be ordering again.

Update to my last review re planters ordered and pre-paid in November 2021.

I've finally received a refund after countless emails back and forth, several of which confirming that my refund is on the way etc. The latest email stating that they have a new website and cannot refund back before the middle of July 2022.

I received my refund via paypal after threatening them with trading standards. If you were in a similar position to me, i suggest you follow the same route.

RIP OFF, goods ordered a month ago, nothing delivered, no reply to emails and no other way of contacting them.

If I could give them zero stars I would! They owe me over £200 for orders not met. Refunds promised in March have not been sent & they do not respond to emails. I’m calling in ombudsman & trading standards. DO NOT TOUCH THIS COMPANY

Would give a zero if I could ordered plants in April for the summer . Was fobbed off time and time again . Now no replies or anything, will have to try and get a refund , which I have little hope of getting.

Absolutely dreadfull company, placed order in May 2022, nothing arrived, no response after e mail sent,finally had money returned after opening a dispute with pay pal July 2022. BEWARE!

One director has left, maybe there are problems .
They own The Secret gardening club which has huge problems with orders and returning money.

Still no response, I did a pre order- placed in February!!

Still no delivery of the plants I ordered just taken money and that’s it. Ignores emails. And no updates on the tracking page on when they will be sent. Crazy!