Yorkvilles Reviews 

239
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, everyday reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally easy the online ordering process is and how beautifully packaged the gifts always arrive. Consumers are also consistently very pleased with the prompt delivery schedules and the exceptionally high quality of the food and items sent to their loved ones. However, some individual customers also noted occasional issues regarding unexpected item substitutions or changes made to their selections. A small group of reviewers were ultimately dissatisfied with specific delivery handling experiences, mentioning packages left outside in bad weather or experiencing unexpected shipping delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding presentation and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages consistently arrive promptly... See more

Quality

Customers expressed absolute satisfaction with the exceptional quality and beautiful presentation of the... See more

Order

Clients share satisfaction on order processes, frequently praising the user-friendly website, polite... See more

Service

Reviewers express strong satisfaction with the service, highlighting excellent communication, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter lives in BC and I live in Alberta. She had a significant birthday coming, and I I wanted to send a basket of treats with champagne. I literally scoured the internet searching deals f... See more

Rated 5 out of 5 stars

I was going to write a review for Yorkvilles, before you sent this! It was very difficult to find anyone who would ship to Canada, let alone a tiny town in Saskatchewan! Then to be able to customize... See more

Rated 5 out of 5 stars

I have sent a number of Yorkvilles holiday surprises to my Aunt in Vancouver B.C.. The presentation of the basket or boxes is always beautiful and the contents are high quality. She LOVES them! Eve... See more

Rated 5 out of 5 stars

The recipients of the basket we sent were very pleased with the contents. Presentation was amazing. They loved everything! I'm very pleased, as this is the first time I've used Yorkvilles. Defini... See more


Company details

  1. Gift basket shop
  2. Gift shop

Information provided by various external sources

Our handmade gourmet gift baskets help you celebrate the holidays & all of life's special occasions in the most delicious way. Come find the perfect gift!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(239)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customers!

I ordered a large basket for my Husband and myself. It was for Valentine's Day/ Anniversary. We enjoyed everything! The chocolate dipped strawberries were fresh and juicy! The chocolate covered pears were also delicious. A first for us! We hadn't had chocolate covered pears before! The Red Velvet cupcakes were BOMB! 😍 I have ordered several gift baskets over the last couple of years from Yorkville. For us, and for family. Always a treat! Thank You!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

My gift basket was for my boss on her birthday, it was delivered in time and the receipient was very satisfied with the bottle of Italian wine and other goodies. The gift basket was nicely packed. I received photos from the courier with a confirmation about the delivery. Thank you very much for such a great service. I will use your company again for my other co-workers!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

A very high quality and unique gift…

A very high quality and unique gift idea. Yorkville has numerous options to choose from plus add ons. It’s shipped in solid packaging and the presentation is outstanding. I got one for my sister’s 60th birthday and she was in awe on it.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I was going to write a review for…

I was going to write a review for Yorkvilles, before you sent this! It was very difficult to find anyone who would ship to Canada, let alone a tiny town in Saskatchewan! Then to be able to customize was amazing. The client's family I was sending this comfort basket to needed healthy snacks/fruit, not a bunch of sugar and processed food. I can't begin to tell you what a beautiful job you did, exceptional! They loved everything! And it looked amazing. A+ work all the way. I send gifts to Canada quite often. I will be using your company in the future, for certain!
Corinne Petrus-Deep Well Services

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service and beautiful gifts

The service I received on the phone was amazing and helpful. I made a small error on the delivery address when I placed the order online. I emailed customer service the proper info and they fixed it immediately and shipped the order same day. The gift was beautiful when received and the couple loved it. So impressed with this service. Thank you

4 January 2026
Unprompted review
Rated 1 out of 5 stars

fruit basket unconsumable

I ordered a fruit basket in sympathy for a relative. The delivery service left the fruit basket on the porch and did not ring the doorbell or call ahead to see if the person was home. It was left there outside during a snow weather event for 24 hours, and the fruit was frozen and unconsumable by the time it was discovered. The company was not willing to come up with any resolution for this problem.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Good choice and efficient delivery

You provided the facility for choice in what goes into the hamper. Very few companies do this with the result that people often end up with items they don't like. Also the delivery was on time and the recipient didn't have to wait in all day.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived in time as scheduled, the products exactly as described. It is very easy to change/ upgrade the baskets as needed

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Failure to Ship Order + Misrepresentation of Delay

I placed a Christmas gift order on 12/10 and intentionally selected a future delivery date of 12/22 to ensure arrival by Christmas. I received an order confirmation and tracking number, but several days later, the tracking still showed that the package had not been tendered to USPS. When I contacted customer service, it became evident that Yorkville had created a shipping label but had not actually shipped the order, and was unaware of this until I reached out. This is not a carrier or weather delay; the package had never entered the mail stream. Despite this, Yorkville characterized the issue as a courier delay and declined to refund shipping costs, even though the delay resulted from an internal fulfillment failure rather than transit issues. No meaningful resolution or accountability was offered. For a time-sensitive holiday purchase, this level of oversight and the subsequent response from customer service were unacceptable. Customers should be aware that label creation does not equate to shipment, and issues may not be identified unless the customer monitors and intervenes. I hope Yorkville’s leadership reviews this experience and addresses both fulfillment controls and customer service escalation practices.

23 December 2025
Unprompted review

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