We bought the larger Yoto for our son when he was about 3 as a Christmas gift, but we honestly didn’t get much use out of it until now, just before age 4. Podcasts are really what got him hooked.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
124 City Road, EC1V 2NX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love our yotos. I have had one delivery issue and another issue with a cards content. Both problems were resolved swiftly and courteously.
Really great experience. The customer service rep knocked it out of the ballpark and we are extremely happy we were able to get our Yodo in sufficient time to take on a road trip. It made a world of a difference to the entire trip. Thank you so much and I will always trust Yodo and love them even more now.
The customer service was efficient, friendly, and very satisfying. I am extremely pleased with the support I received.
Got a replacement right away. Even shipped it to a different country. Very pleased.
I love the products, but their shipping situation is a disaster. I can't track my order and twice now it never arrived and I had to re-order, meaning it took a full month to get here.

Reply from Yoto
We gave the Mini as a gift for my Grands 2nd birthday. She absolutely loves it!
Customer service was amazing, listened to my concerns and offered a solution and problem was resolved in a few days!
Quick to respond to email. No hassle regarding warranty. I was so impressed at the length of the warranty. New Yoto shipped out very quickly. Absolutely would recommend Yoto not just because my children love it, but because of the wonderful customer service!
A great product for a 9 yo. No screen just interesting, engaging stories! The audio books are of great quality and the Yoto daily is fun to listen to. Highly recommended!
Daughter loves her yoto player. Slightly expensive but the unit is good quality and she certainly gets a lot of usage out of it.
Bought yoto cards for a gift...they came super quick and went down brilliantly!
Delivery of Yoto cards took a little longer than expected (over a week) but good product.

Reply from Yoto
We love our yoto, the website has a great range of cards and products. Quick delivery from Australia to NZ.
Great service & delivery. Great product. The Yoto cards are loved by my grandsons. Thank you so much.
Had an issue with charging my Yoto. They replaced it super fast, no issues. (In warranty) great customer service
If we ever receive our order; it is still in the mail as far as I can see, I'm sure my grandson will love it. I can't understand what is taking so long.

Reply from Yoto
We love the Yoto both my boys aged 3 and almost 5 have one.
When one of our yotos was faulty they handled it quickly and easily after giving them the information they required and we were able to get a replacement not long after sending back the faulty one.
😊
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.