Yoto Reviews 41,544

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 18,370 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, often highlighting its ability to engage children and provide an alternative to screen time, fostering imagination and creativity. The user experience is consistently praised, with many noting how easily even toddlers can operate the device and its various features, including the wide selection of cards. Additionally, the customer service receives frequent commendation for being speedy, efficient, and effective in resolving issues. However, some customers also noted inconsistencies with delivery services, experiencing delays or missing items, which occasionally led to gifts arriving late. There were also mentions of the product's battery life being shorter than desired, requiring daily charging for some users.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction and recommending it... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping, quick delivery,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the Yoto Player easy to use,... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process and fast... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the support team as amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We bought the larger Yoto for our son when he was about 3 as a Christmas gift, but we honestly didn’t get much use out of it until now, just before age 4. Podcasts are really what got him hooked.... See more

Company replied

Rated 4 out of 5 stars

Customer service was speedy and great with solving the issue when my items hadn't arrived after 2 weeks. The issue was resolved withing 2 days and my items have been re-sent. My only reason for knocki... See more

Company replied

Rated 5 out of 5 stars

We love the Yoto system. It has been an amazing replacement for screen time and provides access to classic literature as well as other bespoke content. My oldest loves the daily show. Many of the stor... See more

Rated 5 out of 5 stars

Our 2-year old loves the Yoto we got her for her birthday. We mostly focused on getting the blank cards so we could record personalized messages and stories and songs - especially helpful when someone... See more


Company details

  1. #39 of 69 best companies in Electronics Company
  2. #13 of 22 best companies in Electronics manufacturer
  3. #11 of 13 best companies in Toy manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42k reviews

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Rated 5 out of 5 stars

We love our yotos

We love our yotos. I have had one delivery issue and another issue with a cards content. Both problems were resolved swiftly and courteously.

18 May 2026
Rated 5 out of 5 stars

Really great experience

Really great experience. The customer service rep knocked it out of the ballpark and we are extremely happy we were able to get our Yodo in sufficient time to take on a road trip. It made a world of a difference to the entire trip. Thank you so much and I will always trust Yodo and love them even more now.

21 May 2026
Rated 2 out of 5 stars

Love the products, shipping is a mess

I love the products, but their shipping situation is a disaster. I can't track my order and twice now it never arrived and I had to re-order, meaning it took a full month to get here.

20 May 2026
Yoto logo

Reply from Yoto

Hi Emily,

Thank you for sharing your feedback, and we’re sorry the delivery experience didn’t meet your expectations.

We understand that tracking options can be important. In order to help keep our product costs as low as we are able, we use untracked shipping services when an order is under a certain amount. However, we’re always looking for ways to improve, and your feedback is invaluable as we review our shipping options.

We’re also very sorry to hear about the repeated delays and the frustration caused by having to reorder. We truly appreciate your patience and will take this feedback seriously as we work to improve both our shipping reliability and communication.

Thank you again, and please don’t hesitate to reach out if there’s anything more we can do to assist.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

Quick to respond to email

Quick to respond to email. No hassle regarding warranty. I was so impressed at the length of the warranty. New Yoto shipped out very quickly. Absolutely would recommend Yoto not just because my children love it, but because of the wonderful customer service!

18 May 2026
Rated 5 out of 5 stars

A great product for a 9 yo

A great product for a 9 yo. No screen just interesting, engaging stories! The audio books are of great quality and the Yoto daily is fun to listen to. Highly recommended!

18 May 2026
Rated 5 out of 5 stars

Great product

Daughter loves her yoto player. Slightly expensive but the unit is good quality and she certainly gets a lot of usage out of it.

3 December 2025
Rated 4 out of 5 stars

Fine

Delivery of Yoto cards took a little longer than expected (over a week) but good product.

10 March 2026
Yoto logo

Reply from Yoto

Hi P,

Thank you for taking the time to share your feedback with us, and we’re sorry that your order didn’t arrive as quickly as expected.

While we aim for a 3-5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.

We completely understand that knowing the delivery timeframe upfront is important. We’re continuously looking into ways to improve our shipping and tracking options.

Thank you again for your feedback, and please feel free to reach out if there’s anything further we can do to help.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

We love our yoto

We love our yoto, the website has a great range of cards and products. Quick delivery from Australia to NZ.

20 May 2026
Rated 5 out of 5 stars

Great product

Great service & delivery. Great product. The Yoto cards are loved by my grandsons. Thank you so much.

21 May 2026
Rated 3 out of 5 stars

If we ever receive our order

If we ever receive our order; it is still in the mail as far as I can see, I'm sure my grandson will love it. I can't understand what is taking so long.

19 May 2026
Yoto logo

Reply from Yoto

Hi Amy,

Thank you for taking the time to share your feedback with us. We’re sorry that your order hasn’t arrived as quickly as expected.

Your parcel is on the way, and you can follow its progress using the tracking link we sent to you by email. While we aim for a 3–5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.

We completely understand how important clear delivery expectations are, and we’re always working to improve our shipping and tracking options.

If there’s anything more we can help with, please don’t hesitate to reach out.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

We love the Yoto. Company easy to deal with

We love the Yoto both my boys aged 3 and almost 5 have one.
When one of our yotos was faulty they handled it quickly and easily after giving them the information they required and we were able to get a replacement not long after sending back the faulty one.
😊

20 May 2026

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