YouGrow Promo Reviews 954

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in music promotion, often highlighting the authentic and organic streams and playlist placements received. Many appreciate the dedicated and communicative staff, particularly the campaign managers, who are frequently mentioned for their helpfulness and personalized support. The overall sentiment points to a company that delivers on its promises, helping artists gain real exposure and growth. However, some customers expressed dissatisfaction with specific aspects, such as the ad campaigns, finding them to be lackluster and not delivering expected results. A few reviewers also raised concerns about transparency, particularly regarding the inability to preview ads or manage subscriptions, and some expressed doubts about the authenticity of the engagement received. There were also isolated instances of communication issues and unfulfilled promises regarding playlist placements.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, friendliness,... See more

Marketing

Users describe positive interactions with marketing. Many reviewers praise the effectiveness of campaigns,... See more

Social media

Clients share positive opinions on social media, particularly regarding playlist placements and increased... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the exceptional communication, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried so so many services at this point and was let down by them way too often but YouGrow really works differently. They inform you about every step of the campaign and there is a campaign manager t... See more

Company replied

Rated 5 out of 5 stars

Super cool! Our Campaign Manager Emiel has repeatedly delivered an outstanding job! Finding playlists for our songs doesn't always seem easy, but however Emiel's strong perseverance finally yiel... See more

Company replied

Rated 5 out of 5 stars

I worked with several campaign managers. All worked diligently to market my songs accepted and good results were seen. It is definitely a good way to go about getting initial streams to get your son... See more

Company replied

Rated 5 out of 5 stars

I’ve worked with YouGrow for a third time now, and they continue to exceed my expectations. My two previous promotions delivered genuine, organic Spotify streams from strong playlist placements. T... See more

Company replied


Company details

  1. Music Management and Promotion
  2. Online marketing agency

About YouGrow Promo

Written by the company

YouGrow is dedicated to growing your fan base and nurturing real fan engagement. When you choose to partner with YouGrow, you’re choosing to work with an operation that promises fans—not just numbers.

Start your campaign now!


The YouGrow team

The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible.

Start a Spotify campaign!

Start a YouTube campaign!

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#1 Music Promotion Company on Trustpilot

Written by the company

Honesty, transparency and swift communication.
The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible. In an industry full of misleading services and corruption, we are honored to stand out with our strong reputation as the honest and sincere promotion service while holding the #1 Trustpilot ranking for both the Music Promotion and Marketing categories.

100% Safe and Effective

Money-back guarantee

All of our services are organic and completely adhere to their respective platforms Terms and Conditions. That means you will face absolutely ZERO risks when working with YouGrow! If we are not able to work with your content for whatever reason, you will receive a full refund!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

954 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

YouGrow delivered EXACTLY as promised.

YouGrow delivered EXACTLY what was promised.
2 Spotify campaigns so far with a total of 8 playlists.
My songs gained the top number within their quoted stream range. Obviously success will depend on the quality of your song too. I wouldn’t commit a song unless I was confident in its appeal.
I did check each playlist I was featured on with free online PL checker tools and there were no reported bots on the 8 lists. As far as I can tell, these guys are legit. I’m launching my 3rd campaign July 25.
Of note also is their dashboard and their communication throughout the process.
Ps. Don’t panic too much for the first 5-6days from song launch if u haven’t yet been accepted to a list. This seems to be normal. I guess curators gotta get thru a lot of songs.

4 July 2025
YouGrow Promo logo

Reply from YouGrow Promo

Thanks DjSiN,

We really appreciate it!

- The YouGrow Team

Rated 5 out of 5 stars

Super cool

Super cool!
Our Campaign Manager Emiel has repeatedly delivered an outstanding job!
Finding playlists for our songs doesn't always seem easy, but however Emiel's strong perseverance finally yields a placement with excellent results.
Ample and friendly communication comes as a free extra.
Quite happy with this service. Thank you!

2 July 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks as always!

- The YouGrow Team

Rated 5 out of 5 stars

I have been working with YouGrow for…

I have been working with YouGrow for many years now. Staff are really friendly and helpful at all times. The Spotify promotions are targeted and 100% organic. Would definitely recommend!

30 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks for the kind review Alex!

- The YouGrow Team

Rated 1 out of 5 stars

VERY VERY BAD!

Hello everyone,
I’ve been using this service and waiting for almost 3 weeks now — still nothing. All they keep saying is “wait, wait,” but nothing actually happens. I don’t recommend using this service, because it’s all talk and no action.

28 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hey Tomas,

Thanks for taking the time to leave a review. Unfortunately I can't find your details in our system, and no info has been provided after requesting through Trustpilot. If you could reach out to matt@yougrowpromo.com then we'd like to take a look at your campaign.

All the best,
- The YouGrow Team

Rated 5 out of 5 stars

Great experience

Exceptional service from start to finish. The team is knowledgeable, responsive, and genuinely committed to customer satisfaction. Rodrigo, Matt, and everyone involved deserve credit for going above and beyond. A company you can truly rely on.

27 June 2025
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Reply from YouGrow Promo

Thanks John, we really appreciate it!

- The YouGrow Team

Rated 5 out of 5 stars

YGP is definitely great for indie…

YGP is definitely great for indie artists and I have loved every promo that I've done with the YGP Team. It's personal, organic and bots free. I highly recommend to any artists willing to take it to the next level :)

27 June 2025
YouGrow Promo logo

Reply from YouGrow Promo

Thanks for leaving a kind review Maxime!

- The YouGrow Team

Rated 5 out of 5 stars

These guys are the REAL DEAL.

These guys are the REAL DEAL.
Great people to work with and they genuinely care about your art. Prompt responses and great lines of communication.
I am profoundly impressed with their services and results.
Don't waste your time looking elsewhere. YouGrow ROCKS.

23 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks as always Richie!

- The YouGrow Team

Rated 5 out of 5 stars

Really great experience

Really great experience, pushed my engagement on Spotify and got me not only more streams but also more active listeners

1 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks for the kind review Molly!

- The YouGrow Team

Rated 5 out of 5 stars

I cannot be happier with my experience…

I cannot be happier with my experience with YouGrow! The whole team is communicative and helpful! Matt was great to work with and I wouldn't think of going anywhere else! They killed it! Thx YouGrow!

26 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks Big Hoke, much appreciated!

- The YouGrow Team

Rated 1 out of 5 stars

Worst service I’ve received (go elsewhere)

Worst service I’ve received. No updates AT ALL for a month on my order before randomly emailing me “sorry, we couldn’t place your song.” They essentially offered me store credit afterwards which… won’t do anything considering you can’t place my music. THEN I am now currently in the process of trying to get my guaranteed refund but it isn’t as simple as you would think from there “PERFECT SERVICE OR MONEY BACK GUARANTEED” advertising. Be careful when choosing YouGrow

23 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hey Jacob,

Thanks for taking the time to leave us a review. We send updates via our dashboard throughout the pitching process, and we also encourage you to reach out to your campaign manager via email if needed. We're sorry to see that for some reason these updates were not reaching you.

When we can't place a song on our Spotify Playlisting service, we offer various options as well as a full refund right away, I can see you messaged in the evening (CEST), so the earliest Daniela could process the full refund was the next morning, which she done.

We're sorry we couldn't find suitable lists on this occasion.

Best regards,
- The YouGrow Team

Rated 1 out of 5 stars

CASE STUDY - 5 CAMPAIGNS.

My expierience with the YouGrow service:

1. I ordered a TESTER campaign (1-3k views for around 50$) for a polish indie rock song. The placement took around 3 weeks. Song was placed on a playlist with mainly south american listeners. Of course I wouldnt expect them to have dedicated playlist for each language. Thats ok. (But the fact remains, thats a unrelevant audience for me) Average streams per day: about 50/60. Surerly not enough to trigger any algorythmic playlist, but enough to last the placement for a loooong time. Before I was done with this one I started another one:

2. I ordered another tester campaign for an english indie rock song. (promised between 1 to 3k streams for around 50 bucks)

Thats actualy the only good campaign they did.

All 3000 views done with aprox 600 streams a day, on a playlist with mailny US audience. That was nice.

Also I got another 3000 views triggered by spotify algorythimic playlists!

So at this point they got my trust, so I started to order next tier campaigns/playlists.

3. I ordered a STARTER campaign for an english rock/metal song. (promised between 3000 to 6000 streams for a 100 $)

- placement was made on the exact same playlist as nr 2 (which is cool!, as it worked great)
- aprox stream/day: 500, each day. steady.
- song was removed, without any notification or good reason after 3500 streams.

Please note that at this timepoint the only finished campaign we had was the one reaching maximum results from promised bracket, indicating, that this is the standard if possible, and with same playlist, 500 streams each day its more than possible.

Fact is, that the stream per view cost almost doubled, when entrusting them with next tier playlist, which is absurd.

Long story short, that happened for other songs as well.

4. I ordered a STARTER (3-6k for 100$) for english rock song.
SAME PLAYLIST AS the 2 before.
Also removed barerly after reaching the lower bracket (3294 streams). The placement took almost a month, disabling the possiblity for some algorythmic playlists like release radar.

MEANWHILE playlist nr 1 ended, not very well, but thats ok, not every song has to perform well with every audience. I talked with YouGrow and told about my feelings toward this specific playlist.

(it delivered 1300 streams, also bare minimum)

5. So I orded the last time a campaign - STARTER (3-6k streams) post punk/indie rock english song.

THEY PLACE THE SONG AT THE SAME PLAYLIST AS SONG 1, although we already know, its not suitable with my music as it delivered around 1k streams in over a month, which is nearly for what I get without any promotion.

I even specificly asked what playlist are they going to place the song, which they wasnt eager to share.

Everything I just wrote I shared with YouGrow before writing here. The answer I got was "fluctuations between playlist we got no influence on"

Yeah, if that wouldn't be THE SAME playlist that maybe could be right.

so,

SUMMING UP:
- they baited me with max results in one campaign, and never delivered again
- they kind of communicate with me, but the actual issues are ignored and lied about

- I woudnt risk entrusting them with bigger campaigns, as the results will most likely be the lowest possible, even if they have the scope to give you better results, which is just sad and nota very good business etiquette. Quite short sighted.

Better try a different company : )

PS here are the actual results in one place:
1. TESTER (1-3k) 8 weeks; 1200 streams.
2. TESTER (1-3k) 2 weeks: 3000 streams.
3. STARTER (3-6k) 3 weeks: 3400 streams
4. STARTER (3-6k) 4 weeks: 3300 streams
5. STARTER (3-6k) 4 weeks: 1800 streams (ONGOING)

the periods contain the time the take to "pitch" and "place" which is usualy aprox 2 weeks.

PS: also all the facebook accounts of the "campaign curators" are fake accounts, which is shady (If You did a campaign with them just paste the "curators" name in the facebook search and take a look at the friends tab.

30 May 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi there,

Thanks so much for taking the time to share your feedback, we genuinely appreciate it. We're sorry to hear that your experience with some of your campaigns didn’t meet your expectations, especially after that early success. We are musicians ourselves here at the office and understand how frustrating promoting your music can be. Our goal with YouGrow is to make this part of being an artist as easy, straightforward and safe as possible.

We always aim to be transparent about what we offer: campaign ranges are based on performance averages, and unfortunately, we can’t guarantee exact results, as playlists naturally fluctuate in their activity over time. That said, we totally understand how it can be frustrating when one campaign performs really well and the next doesn’t follow the same pattern. We do want to assure you that we never ask curators to remove songs once a minimum number of streams is reached. That decision is entirely up to them. And when a campaign is underperforming we're always happy to find additional placements or look to extend current ones.

We've just followed up with you via email, as we'd like to do a full review of your campaigns and make sure every single one is up to our standards. We're committed to making sure you feel like like you have received value out of them.

We truly appreciate you as a client, and we hope we can continue working with you. Thank you again for the honest review.

— The YouGrow Team

Rated 4 out of 5 stars

Good Result.

Very good and very nice people. It would have been nice to have had more info provided on the YouGrow App, but apart from that it was a good result. Thank you.

3 June 2025
Rated 5 out of 5 stars

Why We Always Go To YouGrow Promo

We are currently on our fourth consecutive campaign involving YouGrow. The reason we keep going back to them is because, unlike some playlist pitching services that use artificial bot streams and charge a lot for doing very little, YouGrow work patiently to get our music onto genuine and highly engaged playlists that make a significant difference to our streams and then also knock on to Spotify including us on more algorithmic playlists too. Every campaign has been successful and our relationship with Emiel, who pitches on our behalf, is first class and highly communicative. I would have no hesitation in recommending YouGrow to anyone who is looking to increase their streaming numbers and build their Spotify profile.

6 June 2025
Rated 5 out of 5 stars

You guys did a wonderful job at placing…

You guys did a wonderful job at placing my song, "Sweet Inescapable Truth." I gained new followers and lots of listeners. Gaia was very informative and always responded within a timely fashion. She also pointed me to furthering my Spotify experience with some additional links to your site. Because of this experience and the discount you're offering me, I'll be signing up for more campaigns soon. Great job!

2 June 2025
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Reply from YouGrow Promo

Hey Anthony,

Thanks for the kind review!

- The YouGrow Team

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