Riya Mistry, our Account Manager took care of everything very quickly without any fuss. She communicated with us on a Saturday & bank holiday which shows her level of commitment & dedication. We look... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I could not recommend this service more. We had amazing support from Alex Allen and then Oliver Turner. Both worked with us, communication was great, all questions and concerns were answered. Oliver e... See more
Company replied
I had already secured financing for my business through them before, and the process was so easy that I decided to go with them again. From the application to the disbursement, everything went smooth... See more
Company replied
Rahul Gondhia from youlend has been excellent from star to finish he explained everything needed to know and Awnser all questions being asked strongly recommended. Thank you
Company replied
Company details
- #57 of 166 best companies in Non-bank financial service
- #16 of 130 best companies in Software company
About YouLend
Written by the company
We enable e-commerce platforms, tech companies and payment service providers to extend their value proposition by offering financing products to their merchants
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
Contact info
90 High Holborn, 5th Floor, London, England, WC1V 6LJ , London, United Kingdom
- 020 3827 2870
- info@youlend.com
- youlend.com
4.8
Excellent
11K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Freddie my account manager responded as…
Freddie my account manager responded as quick as possible with a deal fitting my requirements perfectly.
Money in the account same day .
23 April 2026
Unprompted review
Reply from YouLend
Thanks, Matt. We’re glad Freddie was able to find the right solution quickly and efficiently.
Very quick decision
Very quick decision, easy to arrange and Marta made sure I understood everything and made the process very straightforward
23 April 2026
Unprompted review
Reply from YouLend
Thanks, Dawn. We’re pleased Marta made the process clear and easy for you.
They are always here to help when…
They are always here to help when needed. Straight forward
23 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you find our service straightforward and that we’re there when you need support. We really appreciate your feedback!
Great Service
It was great to have Tharshan Karunakaran help with our top up application. As always the service was professional and quick - just what was needed. It really does help dealing with the same account manager and Tharshan is always really helpful.
13 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you received great service and that Tharshan Karunakaran provided helpful and consistent support with your top-up application. It’s great to know the process was quick and professional. We really appreciate your continued trust!
fantastic service used many times…
fantastic service used many times always straight forward and helpful great options and very fair terms.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review and for choosing YouLend time and time again. We’re delighted to hear you find our service straightforward and helpful, with great options and fair terms. We really appreciate your continued support!
The process is very quick and easy and…
The process is very quick and easy and Daniel was very helpful.
22 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review. We’re delighted to hear you found the process quick and easy, and that Daniel was very helpful. We really appreciate your feedback!
I get funded very quick no hussle very…
I get funded very quick no hussle very professsinal
Henry was very friendly and helpful
Thank you very much to all team and to Henry
10 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you received funding quickly and found the process hassle-free and professional. A special thank you for recognising Henry’s friendly and helpful support—we’ll be sure to pass on your kind words!
Superb Service
Superb Service
Applied via our Dojo dashboard and received funds within 48 hours.
Great service by Alex; all options were clearly detailed, and once I decided what would be best for my business, contract, and funds, dashboard setup was so quick.
Would definitely recommend for small businesses
22 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you had a superb experience and that everything—from application to funding—was quick and clear. A special thank you for recognising Alex’s support—we’ll be sure to pass on your kind words. We really appreciate your recommendation!
The process was so quick and I had the…
The process was so quick and I had the funds in my bank account within hours of completing the online paperwork. Special thanks to David Barrie for handling everything from start to finish.
22 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear the process was so quick and that the funds reached you within hours. A special thank you for recognising David Barrie’s support from start to finish—we’ll be sure to pass on your kind words!
I really appreciated the transparency…
I really appreciated the transparency and speed of the funding process with YouLend. It’s been a huge help for our business goals. Filip Galej was fantastic to work with and made everything very clear. Highly recommend
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you appreciated the transparency and speed of the process, and that it’s supported your business goals. A special thank you for recognising Filip Galej—we’ll be sure to pass on your kind words. We really appreciate your recommendation!
Great service.
Great service.. it was very easy nd quick got da money to account in few days.
16 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Youlend is an excellent service for…
Youlend is an excellent service for funding for small business.
I’m grateful for your expert advice throughout this process Maddie Hillier.
22 April 2026
Unprompted review
Reply from YouLend
Thanks, Ali. We’re glad YouLend could support your business, and we’ll be sure to pass your kind words on to Maddie.
You lend has help with growing my business
You lend has help with growing my business with a much needed cash injection thanks 😊
22 April 2026
Unprompted review
Reply from YouLend
Thanks, Kellyann. We’re really pleased we could help support your business growth when it mattered.
⭐️⭐️⭐️⭐️⭐️ David secured a better deal 💰
Worked with YouLend via David Barrie , who helped secure a stronger deal than an existing offer from another lender. He arranged higher funding with a lower fixed fee through an alternative card machine provider. Same day. Clear communication and efficient process throughout.
21 April 2026
Unprompted review
Reply from YouLend
Thanks, Harris. Great to hear David was able to secure a stronger deal for you and make the process clear and efficient.
Reply from YouLend
Merci, Sabrina. Ravi d’apprendre que tout s’est déroulé rapidement et efficacement.
Reply from YouLend
Thank you for your 5* review!
Hounding for additional payments even though I’m ahead of my repayments. Avoid!
I took a loan out through eBay and the experience hasn’t been good. I agreed to replay 24% of my item sales. I sell high ticket items but inconsistently so every other week I get a email demanding additional payments even though I’ve repaid 83% of my balance within 4 months of the 9 month loan agreement.
This company adds a fixed cost on top of the loan. If I repay in 4 months I don’t receive any interest back even though I’ve repaid in half the duration. Basically do your self a favour and take out a traditional loan and if you choose to repay early save some money in interest and avoid the hounding emails!
22 April 2026
Unprompted review
Reply from YouLend
We’re sorry to hear about your experience. Thank you for sharing this feedback, we’ll pass it on to the team to review how we communicate and support customers in situations like yours.
Please can you share more details of your experience so that we can investigate what went wrong and help to address any issues or concerns you have had?
Please contact us on trustpilotreview@youlend.com where we will look at your case as a priority.
Halle was great to communicate with
Halle was great to communicate with. Made the process very easy. Received the funds needed quite quickly. Would recommend.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Halle was great to communicate with and made the process easy for you. It’s great to know the funds reached you quickly. We really appreciate your recommendation!
Quick Turnaround.
Quick Turnaround.
Archie ran us through the process advising on Youlend services, great communication and simple set up from start to finish.
22 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you experienced a quick turnaround and that Archie provided clear guidance and great communication throughout. It’s great to know the process was simple from start to finish. We really appreciate your feedback!
It has been a quick and easy process…
It has been a quick and easy process from start to finish. We will continue to use you lend in the future. Joe Milligan Was a great help. Thanks
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review. We’re delighted to hear the process was quick and easy from start to finish. A special thank you for recognising Joe Milligan’s support—we’ll be sure to pass on your kind words. We look forward to supporting you again in the future!
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