My daughter loves entering the Writing Competitions, especially poetry. This time, we received the wrong books and I emailed them. I got contacted by Aaliyah who looked into the matter and was very he... See more
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Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.
Contact info
Remus House, Coltsfoot Drive, PE2 9BF, Peterborough, United Kingdom
- 01733 890099
- info@youngwriters.co.uk
- youngwriters.co.uk
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Replied to 83% of negative reviews
Typically replies within 48 hours
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Lily very helpful in resolving an issue
I had an issue with ordering 7 books and 3 of them being damaged on arrival. I spoke with Lily, who was very helpful and is arranging replacement books to be sent. Thank you Lily!
My son is very proud to have his work published in this book, so thank you for this opportunity!
Very helpful and quick response
Very helpful and quick response, lily was brilliant I called about a problem and she was very helpful told me to gather some information, which I did and she emailed me back the following day and kept me up to date with the progress and sorted out the problem. Fantastic job!
polite and resilient
Very polite and resilient when dealing with myself.answered all my questions to help me understand
Thank you 😊
Great customer service
Lily at Young Writers has been amazing helping me with my son's submission. She has gone above and beyond and I am looking forward to reading my son's story in print.
Great communication and solved issues…
Great communication and solved issues promptly - great service!
Great communication and very helpful to…
Great communication and very helpful to track a lost book that arrived quickly
Thank you
Excellent organization that keeps…
Excellent organization that keeps students engaged with all their activities and competitions. Staff is amazing and helpful.
Ocean Artists…
My children loved the Ocean Artists competition! Lily has been incredibly helpful!
Great service and very prompt replies
Great service and very prompt replies, Aaliyah was excellent, very helpful
Lily was so helpful and friendly
Lily was so helpful and friendly, amazing services!
Lily was very helpful in ensuring all…
Lily was very helpful in ensuring all my pupils work could be published within a short time frame.
I admire your dedication for creating…
I admire your dedication for creating young writers ,I really encourage your effort of setting high standards.
Lily was very helpful and very kind
Lily was very helpful and very kind, despite me asking all the silly questions. Thank you for helping out Lily, appreciate you!
Very accomodating
Very accomodating, top rate correspondence and all round a positive experience. Thank you v much.
Silly Me!
I had a need to contact YoungWriters in regards having selected the wrong delivery option.
Lily responded really quickly with guidance on how to upgrade, and couldn’t have been nicer or more friendly.
The whole experience of ordering and paying for items was buttery smooth, as was my experience with the team.
Thank you!
The staff are very kind and courteous
The staff are very kind and courteous. Managed to speak with them about a query that I needed to be resolved and they were able to do so right there and then on the phone call. Thank you Gemma.
Aaliyah is extremely helpful!
Aaliyah was so extremely helpful with the issues I was facing. It was definitely the most positive experience I have ever received from a form of 'customer service'! If I were to have any more inquiries with Young Writers, I would return to my emails with Aaliyah so that great support would definitely be provided. Thank you so much Aaliyah!
Absolutely fabulous customer service
Absolutely fabulous customer service
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