YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(160)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love YouPay!

I love YouPay! It’s a fantastic platform that truly prioritizes their creators. It’s easy to use and I love the instant payout feature. There are also so many partner stores that make adding items to my wishlist so easy.

7 November 2024
Unprompted review
YouPay logo

Reply from YouPay

We love instant payouts too. Thanks Sasha!

Rated 5 out of 5 stars

Super convenient

Super convenient, easy payouts in crypto (which I love)

7 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Great to hear! Thank you.

Rated 5 out of 5 stars

Long time user

Great company to work with. A newer company, had some small issues. With some follow up, they handled everything and it’s been working great since. Fast, easy payment processing!!

7 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Great to hear everything was sorted for you! Thanks for the review!

Rated 5 out of 5 stars

As a South African, YouPay has been a lifesaver!

As a South African, YouPay has been a lifesaver! Accepting gifts from anyone outside of the country is very limited as the available services only cater to bigger and wealthier countries. With YouPay offering instant payouts and international payments, they check every box of what a gifting service needs to offer! Their support is also outstanding as they respond super quickly and really make you feel like you matter. As a creator, I cannot recommend YouPay enough. I am so happy to have found them and I'm never looking for an alternative again!

7 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Glad we've been able to help, thanks for the kind words!

Rated 5 out of 5 stars

instant payouts? bye bye waiting days to weeks to receive your money

been using youpay for a few months now, coming from a user with 13k+ all time earnings, i am glad i switched to youpay; plus you cant breat instant access to giftcards and tips , with the creators paying no fees & payouts literally hitting your bank within 15 minutes.

looking forward to when they add canadian banks to payout options & finish the discord bot

6 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Great to hear we've had such a positive impact Kristina!

Rated 5 out of 5 stars

I absolutely LOVE YouPay

I absolutely love YouPay! It’s made the whole gifting/donation process so much easier and quicker. They have great payment processors that work super smooth and quick. The platform is very sleek in appearance and user friendly and the YouPay team is very quick to respond to inquiries. I love this platform!!!

16 October 2024
Unprompted review
YouPay logo

Reply from YouPay

Wow, what a review! Great to hear we've had such a positive impact! Thank you!

Rated 5 out of 5 stars

⭐️⭐️ BEST EVER ⭐️⭐️

Honestly such an awesome app!!! All of my personal details are completely private and secure, my customers only see my username which is my business name my address is secure and it’s a great way to be gifted all my special gifts

7 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Amazing feedback, thank you so much!

Rated 5 out of 5 stars

I love this app

I love this app! It’s really great, I’ve never had any issues with it, amazing payment method and support system is top notch!!

6 November 2024
Unprompted review
YouPay logo

Reply from YouPay

Thank you Trixie! Glad you're enjoying using YouPay!

Rated 1 out of 5 stars

Do not so business with this company!

Whatever you do, do not do business with this company! They will accept your money then delete your account and refuse to answer any form of contact! There is zero customer service support! Would rate it a 0 star if possible! BEWARE!!!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

10/10 experience

10/10 experience! always fast and reliable, LOVE doing business with YouPay.

23 October 2024
Unprompted review
YouPay logo

Reply from YouPay

Thank you for the kind words Riahh!

Rated 5 out of 5 stars

YouPay has been a joy

I have only had positive experiences with youpay and the youpay team thus far. Easy to use, to navigate, to withdraw, and my clients love it as well. I will continue using youpay as long as it’s an option!

23 October 2024
Unprompted review
YouPay logo

Reply from YouPay

We appreciate your kind words MN, thanks for the support!

Rated 5 out of 5 stars

Favorite Payment Method

Genuinely my favorite payment method by FAR. I love using it and my clients love it too, I can’t speak highly enough about it. YouPay has been game changing for my work!

1 April 2024
Unprompted review
YouPay logo

Reply from YouPay

Thank you Jade!

Rated 1 out of 5 stars

I made a payment at 11:30 am it is now…

I made a payment at 11:30 am it is now 9:30 pm and they are holding my money hostage " under review" never doing business with this company again. Haven't changed my mind just wanted to let you know the payment cleared at 12:27 am. Over 12 hours later. Crappy company, never again!!!

10 October 2024
Unprompted review
YouPay logo

Reply from YouPay

This process protects creators using YouPay from frudulent activity and the review process is standard. Assuming you're processing a legitimate transaction there will be no issues.

Rated 1 out of 5 stars

Most payments get denied for no reason

2 October 2024
Unprompted review
YouPay logo

Reply from YouPay

Thanks for your comments - this is actually incorrect. Most payments on our platform are paid however in certain circumstances transactions my be flagged by our payment processors for further review. This process protects our creators and ourselves from potential fraudulent activity. Should the transactio be confirmed as legitimate it will be processed.

Rated 5 out of 5 stars

YouPay has been a life changing…

YouPay has been a life changing experience for me. I create content full time and as you can imagine, it can be incredibly expensive. YouPay has been a way for those who consume my content to safely fund new ideas which really helps me out. Because of YouPay I have been able to grow my career, move out of home and even attended some incredible events and opportunities that gave me some insane momentum which in turn helped me create bigger and better content. Highly recommend 💜

15 March 2024
Unprompted review

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