YourExpatButler Reviews 32

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Claire from YourExpatButler was extremely helpful in getting us an apartment before we moved from the US. She attended viewings for us, helped us put in proposals on apartments we liked, and... See more

Rated 5 out of 5 stars

I think everyone is aware about the housing situation in the Netherlands, Your Expat Butler (specially Claire) helped me and my partner a lot. We were lucky to find a place in a short period of time,... See more

Rated 5 out of 5 stars

Weronika was very helpful in locating a short-term rental for us. She was extremely responsive during the search and met us at the property when we arrived to make sure we got moved in OK. After we mo... See more

Rated 4 out of 5 stars

Overall it was a good experience. The Butlers communicated quickly and they made sure that they understood our needs. There were some issue that arose, many of which were outside of the agents control... See more

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4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

They take action quickly

Put simply, Your Expat Butler managed to do what I couldn't do myself. Coming from the US with only retirement income, I couldn't figure out how to make myself attractive to landlords. I tried for months and it was exhausting. YEB took over and secured a place on my behalf within two weeks. I should have reached out much sooner. They were well worth the fee.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly service for short-term rental

Weronika was very helpful in locating a short-term rental for us. She was extremely responsive during the search and met us at the property when we arrived to make sure we got moved in OK. After we moved in continued to help, communicating with the landlord to get documents we needed to register with the municipality and in resolving some maintenance issues.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend.

7 February 2026
Unprompted review
YourExpatButler logo

Reply from YourExpatButler

Dear Rebecca,

Thank you for sharing your feedback. We’ve carefully checked our email, WhatsApp, and phone records but unfortunately couldn’t find any communication with someone under your name. We take all reviews seriously and would like to understand your experience better.

Could you please provide us with more details (such as the name used during your booking or any reference number) so we can investigate this properly? We aim to ensure that every client is treated with transparency and professionalism, and we’d like the opportunity to clarify what may have gone wrong.

info@yourexpatbutler.com

Kind regards,
Your Expat Butler

Rated 5 out of 5 stars

Definitely recommend

They did a great job helping to find our house. They were always prompt and responsive. The place we got wasn't on the market so we wouldn't have gotten it without them!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation for anyone struggling with the dutch housing market

After spending a long time searching unsuccessfully and exhaustively on my own, a friend recommended Your Expat Butler to me. After contacting them, I found a new apartment and had all the contracts sorted out within a week or so. The YEB agents were very friendly and always responded quickly to my messages and helped me with any questions I had. They were also present at the key handover, which I really appreciated as it meant they could provide immediate support if any problems arose.
All in all, I was very satisfied with the service and can recommend it to anyone who has the opportunity to use it.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommend

100% recommend using expat butler to relocate to the Netherlands from abroad. Weronika found me a very nice place quickly despite my lesser budget. She communicated regularly & simplified the entire process.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Housing process

I think everyone is aware about the housing situation in the Netherlands, Your Expat Butler (specially Claire) helped me and my partner a lot. We were lucky to find a place in a short period of time, I would truly recommend them! Everything went smooth in the process

4 December 2025
Unprompted review
Rated 4 out of 5 stars

Except minor missteps, overall a good experience.

Overall it was a good experience. The Butlers communicated quickly and they made sure that they understood our needs. There were some issue that arose, many of which were outside of the agents control like issue with the housing market in general or that a an agent from a different firm in partnership with them did not show up for a viewing. We did have one instant where communication with these agents was a bit lackluster but after voicing our concerns the communication became better, showcasing their mitigation skills. In the end everything worked out fine and we are satisfied with the service they provided.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful for our move

Claire from YourExpatButler was extremely helpful in getting us an apartment before we moved from the US.

She attended viewings for us, helped us put in proposals on apartments we liked, and even picked up the keys for us after we signed a lease.

She helped with all the questions we had, both during our search and after we got the apartment.

With how competitive the rental market in Amsterdam is, we would have had a much harder time finding a place without this company and may not have found anything in time for our move.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great help if you want to avoid scamming

I could not be more satisfied with YEB's work. Because of the huge number of students enrolling at UU, finding an apartment is a real challenge, especially because of the large number of fraud attempts. Claire's invaluable assistance proved to be a game changer in the process. I highly recommend YEB to those who prefer not to take risks when moving to Utrecht.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

After trying to secure a home for a…

After trying to secure a home for a while without success, I found YourExpatButler and immediately felt certain that they would find me the right home. They really take the time listen to you and make sure that they understand exactly what type of home you are looking for.
During the whole process, Claire from YourExpatButler was in contact with me every day, and she went to every viewing with me, which was so helpful. I really recommend using their service, it is so difficult to navigate the current rental market and YourExpatButler found me my dream home!

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy and unserious

The entire experience overall was very dodgy. I’m not sure if they’re new and inexperienced or if the issue is entirely different, but for us it was just a waste. The brokers become uncommunicative after a while and it feels like they’re in over their heads. You’re better off using a different company or looking on your own. I’m not sure if all these 5-star reviews are paid for, but they don’t reflect our experience at all.

9 June 2025
Unprompted review
YourExpatButler logo

Reply from YourExpatButler

Dear Lee,

Thank you for sharing your feedback. We’ve carefully checked our email, WhatsApp, and phone records but unfortunately couldn’t find any communication with someone under your name. We take all reviews seriously and would like to understand your experience better.

Could you please provide us with more details (such as the name used during your booking or any reference number) so we can investigate this properly? We aim to ensure that every client is treated with transparency and professionalism, and we’d like the opportunity to clarify what may have gone wrong.

info@yourexpatbutler.com

Kind regards,
Your Expat Butler

Rated 4 out of 5 stars

Open Doors with YourExpatButler

My partner and I had an excellent experience with Your Expat Butler while searching for an apartment in Utrecht. The team was very responsive, and professional, and understood our needs as expats. They provided clear communication throughout the process with multiple available options and helped us make a potentially stressful move much smoother. I appreciate their local knowledge and connections, which helped speed things up to have a new home.

1 April 2025
Unprompted review

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