Your Fragrance Online Reviews 

60
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Your Fragrance Online was lovely to deal with. They were super responsive and went above and beyond to make sure my order went smoothly. I was initially a bit unsure when they asked me to pay via ban... See more

Company replied

Rated 5 out of 5 stars

YFO is an amazing, and well stocked website providing you with all your favourite fragrances. I was able to find perfumes that were discontinued around 10 years ago for a very reasonable price point,... See more

Company replied

Rated 5 out of 5 stars

Such a good idea for a business as there are so many lovely perfumes that have been discontinued, which this website has managed to find. Bought one of my favorite Burberry perfumes from them, and arr... See more

Company replied

Rated 5 out of 5 stars

Super quick and easy, fragrance was exactly as stated and delivered so quickly with great communication throughout. This is a fragrance that has been discontinued for many years and a special gift for... See more

Company replied

Company details

  1. Perfume store

Written by the company

Fragrances, Perfumes, Aftershaves, Colognes, Scents & Gift Sets. We offer fragrances for all seasons and occasions. It's best you check the site out, you may find a rare gem that you are looking for. From designer to celebrity fragrances, we will have fragances for all people. A eco friendly company, we recycle packaging where possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
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1-star

Asks customers to review

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4.7

All reviews

(60)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT BUY FROM THIS COMPANY!!!

I paid £200.00 for a perfume I use to buy regularly before it got discontinued. On arrival when sprayed the sent disappeared within minutes (not ideal when paying quite so much for a sent that usually lasts all day and then some). I requested a refund, the seller then asked me to open a PayPal dispute within the dispute the seller had asked for me to provide pictures of the opened product and a picture of the fill level they once viewed they said they were happy to provide a full refund once they received the perfume back. I paid for next day tracked postage only to not get a refund at all. I’m now down £210.00, they are laughing because they can just resell it and make more money. DONT BUY FROM THIS COMPANY!!!!! I will be taking this much further!

10 October 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi,

We disagree with this review.

Regards
YFO

Rated 5 out of 5 stars

Ordered arrived super quick and super…

Ordered arrived super quick and super happy with the communication with the sender! Will definitely be ordering again x

21 October 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Emerald,

Thank you for taking the time and leaving us this kind review, we do appreciate it. Enjoy your fragrance.

Regards
YFO

Rated 5 out of 5 stars

perfect!!!

I couldn’t find the Our Moment one direction perfume anywhere for a reasonable price as it’s discontinued, until i found it on this website and at first i thought potential scam but i have never been happier. My order arrived just two days after i placed it, the packaging was thoughtful and very protected, a box in a box in a box, which i appreciated as it ensured my order was safe. I’m soo happy with the perfume, so nostalgic it smells just like it did when I had it as a child. I 1000% recommend.

24 October 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi,

We are delighted you discovered our site. Your review means a lot to us, we truly appreciate your kind words. I'm sure you will, enjoy your fragrance.

Regards
YFO

Rated 5 out of 5 stars

Very speedy delivery

Very speedy delivery

3 October 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Phil,

We really do appreciate you taking the time to write us this review, thank you.

Regard
YFO

Rated 5 out of 5 stars

Fantastic

Great communication, quick shipping, all good, thank you!!

2 October 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi,

We really appreciate you taking the time to write this review, a massive thank you!

Regards
YFO

Rated 5 out of 5 stars

Its The Real Thing

Its the real thing! Bought with a sceptical head telling me this costly discontinued EDT has to be fake, but after trying my very hardest, I failed to prove the EDT was a fake, I could only prove the EDT is very real and authentic.

So my advise is if you are concerned about "real or fake" from YFO they are the real thing

4 September 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Darren,

We are delighted you are happy with your order. We fully appreciate purchasing fragrances can be concerning, due to counterfeits. I want to helpful, so will provide a tip on identifying counterfeit fragrances, if you take the atomiser spray cap off (spray nozzle attached to the bottle), if the internal white part attached to the bottle, looks cheap and fragile, item is most likely is counterfeit. No designer house would have internal atomiser area that looks cheap and fragile, vice versa, no counterfeit item would have a good one. People work hard for their money, and they deserve genuine fragrances to smell good, we will only ever sell authentic items. Enjoy your fragrance and thank you for the kind words in the review.

Regards
YFO

Rated 5 out of 5 stars

Unexpectedly excited

So surprised, I found my friend’s favorite perfume which was discontinued priced very reasonably. My friend will be the happy one on her birthday:) thank you

17 September 2024
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Reply from Your Fragrance Online

Hi Nataliya,

You purchasing this for your friend is a kind gesture and a great surprise, she will love the fragrance. Thank you for taking the time to write this review.

Regards
YFO

Rated 5 out of 5 stars

First class service .

First class service .. good product .. hard to find anywhere else!
Tally Peer

3 September 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi William,

Your kind comments and review is truly appreciated, thank you.

Regards
YFO

Rated 5 out of 5 stars

Absolutely fantastic

100% above and beyond customer service. Absolutely fantastic Communication . Thank you

30 August 2024
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Reply from Your Fragrance Online

Hi Nathan,

You taking the time to write this review is truly appreciated. The fragrance you purchased is really nice. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Good dealings with this trader

Good dealings with this trader, including a telephone call from them to doubly confirm delivery details, reassuring when a high value item, highly recommended.

13 August 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Paul,

We so are grateful you taking the time to write us this review thank you.

Regards
YFO

Rated 5 out of 5 stars

Genuine seller of hard to find perfumes.

I was very happy to find a long time discontinued (very hard to find) perfume for my wife. Straight off, the buying process is a strange one, but ISN'T a scam. They just need i.d to make sure, you aren't scamming them. It's something I've not experienced before, but all went well. Communication was quick and a pleasure to deal with. Item arrived swiftly and very well packaged. Will be returning to treat myself next time.

15 August 2024
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Reply from Your Fragrance Online

Hi Jason,

You for being understanding helped us dispatch your order promptly. Your kind words in this review mean a lot to us, thank you for taking to write it.

Regards
YFO

Rated 5 out of 5 stars

FANTASTIC …

Fantastic service from beginning to the end. Well done and thank you. What more can I say!

13 August 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Greta,

We are delighted you found the item on our site. You leaving this review means a lot to us, thank you.

Regards
YFO

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy, fragrance was exactly as stated and delivered so quickly with great communication throughout. This is a fragrance that has been discontinued for many years and a special gift for my dad - he now smells how I remember him as a little girl. Highly recommend!

6 August 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Joanne,

It’s always great to read why someone bought a fragrance from us. We are delighted your dad has his much-loved fragrance again, also it’s bought all those memories flooding back for you. Thank you for taking the time to write this review.

Regards
YFO

Rated 5 out of 5 stars

Really good

Really good, communication was great and you have to respect their interest in prevention of fraud, by requesting additional proof of address.

18 July 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Andy,

We made a request for documentation to support your order. You provided that promptly, which allowed us to process the order swiftly. Thank you for providing the documentation and for this review.

Regards
YFO

Rated 5 out of 5 stars

Fantastic service Instant reply to my message regarding…

Instant reply to my message regarding stock. Kept me informed of progress of delivery. Arrived very quickly and very well packaged. Will use this company again and recommend highly 👌 Thank you

13 July 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Tracy,

We really appreciate you taking the time to write the review. We are delighted to read the positive comments about our service. Thank you for the kind words in this review.

Regards
Your Fragrance Online

Rated 1 out of 5 stars

Avoid at all costs!!!

Avoid at all costs!!!!

Personally beginning to think it's a total scam!!!

I placed an order for a bottle of perfume for my other half,
But because my billing address and her delivery address did not match so they started asking for ID, bank statement, driving licence etc, to confirm I am the card holder which I thought was rather fishy straight away because never in my life have I been asked to do this,
But as reluctant as I was I sent them a copy of a bank statement also other documents they then declared this would be sufficient evidence to proceed with the order,
But then just a little over 2 hours later I received a message from them saying they were cancelling the order and refunding me,

Am I now to expect some dodgy transactions in my account come time🤷🏼‍♂️

16 July 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Ryan,

You are entitled to your version of events, but it’s not accurate and we strongly disagree with it.

Regards
YFO

Rated 5 out of 5 stars

Excellent website great service fast…

Excellent website great service fast delivery too, I’m glad i found this website they have some good stuff that’s hard to get hold of, I’ll definitely be back for more thanks

28 June 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Shaun,

Thank you for the kind words and leaving us this review, it is truly is appreciated.

Regards
YFO

Rated 5 out of 5 stars

Fantastic service.

I have been looking for this aftershave for some time now. It is expensive, but the deal I got from this company was to good to pass on.
I ordered it on Wednesday and it arrived on Friday, well packed, so no damage to the contents. Great service all round, would definitely use them again and recommend them 100%.

5 July 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Peter,

Wow, this is the fastest review we have ever had. We do try to dispatch at the earliest opportunity, once the parcel is in Royal Mail’s network, it’s over to them, I'm glad Royal Mail got the parcel to you without delay. The fragrance you bought is a masterpiece, enjoy the item! Thank you for leaving the review, we do really appreciate it.

Regards
Your Fragrance Online

Rated 5 out of 5 stars

20/10

20/10, unreal!

24 June 2024
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Matthew,

It always amazes us when customers leave us a review, it is really appreciated, thank you.

Regards
YFO

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