yournavi.com logo
Visit website

yournavi.com Reviews 147

•
TrustScore 3.5 out of 5

3.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, noting that the service makes comparing cell phone deals much easier and is straightforward to use. Many appreciate that it explains everything well, making research quick and efficient, and provides helpful information on various carriers. However, some people were dissatisfied with the pricing and product suggestions. Several reviewers felt that the service only showed them the most expensive plans, or plans that were significantly higher than what they were currently paying, leading some to believe they found better deals elsewhere. There were also instances where the information provided was not accurate or did not meet specific user requirements.

What people talk about most

Price

Users describe ambiguous interactions with price. While some reviewers found good deals, such as getting a... See more

User experience

Reviewers express satisfaction with the user experience, highlighting its ease of use and helpfulness. Many... See more

Product

Customers had ambiguous experiences with product. Some customers are looking for new phones and plans, with... See more

Service

Consumers find service to be ambiguous. Some reviewers praise the fast service and attention received, with... See more

Subscription

People report ambiguous experiences with subscription plans. While some customers found plans that perfectly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Helpful to know what I qualify for w/o me doing all the finding out on my own. But I also want to know if there is a better deal avail even thru a diff carrier. Therefore I didn't give the highest ra... See more

Company replied

Rated 4 out of 5 stars

Navi has made my life so much easier. I’m looking for a new phone/plan & Navi has everything I’m looking for right in front of me. I don’t have to call 5 different cell phone companies like I said it’... See more

Rated 4 out of 5 stars

I’m just trying to get an estimated price and cellphone for my son, he’s 16 and using a track phone…and, I believe he’s too old for a Track Phone

Company replied

Rated 4 out of 5 stars

It was easy to enter info but not accurate. With mint you can pay for a year and get unlimited data at $30 month rate. Thanks for info on other carriers but I think I am fine with Mint.

Company details

Written by the company

Contact info

3.7

Average

TrustScore 3.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I think you all do great work Connie…

I think you all do great work Connie MCF thank you all so very much

8 July 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Hi Connie, Glad to hear you think we do great work! If you happen to see this reply and can update your rating from 1 star to 5, we'd greatly appreciate it, as we rely on reviews and ratings to help us spread the word to others. Based on your comment, we think you probably meant to give us 5 stars (the best rating), not 1 star (the worst). Thanks so much for taking the time to leave us a review!

Rated 5 out of 5 stars

Better than Ai!

This is one of the best sites I’ve ran into. Made my research quick and efficient.

1 July 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for the 5-star rating and for leaving your feedback. Glad Navi could help!

Rated 5 out of 5 stars

Quick, accurate, trustworthy

I wish all such websites were as easy to use and as quick and clear in their results. No wonder this is the go-to for those who write about cellular services.

28 June 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Appreciate the review and 5-star rating. We love to hear that you found Navi fast and easy to use!

Rated 4 out of 5 stars

confusing for senior

13 June 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for your feedback. Figuring out the best phone and plan deals can be confusing for everyone, young and old alike! Navi aims to make it easier for all ages. For more assistance, please don't hesitate to reach out to our team at: support@yournavi.com

Rated 5 out of 5 stars

Easy to use. Great tool

Easy to use. A great tool to compare deals across carriers.

13 June 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for leaving Navi a five-star review. We appreciate the feedback!

Rated 5 out of 5 stars

This app was so helpful

This app was so helpful. I was able to gain information I could trust without bias. The hidden fees were disclosed and each plan I was broken down based on my preferences.

5 June 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for the feedback and five-star review. We're glad you found Navi helpful!

Rated 1 out of 5 stars

I have a senior plan unlimited…

I have a senior plan unlimited everything for $35 per line. It does not expire its. Grandfathered

24 May 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for using Navi. We appreciate your feedback.

Rated 5 out of 5 stars

Best Phone For Your Buck

I like the fact that I can compare different phone plans from different phone carriers that match my budget. Also, I can add up the cost that I will pay over time with each plan. Navi is an awesome website to compare different phone plans and services.

23 May 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Thanks for the 5-star rating and great review. So glad you found Navi helpful!

Rated 5 out of 5 stars

Thanks

Thanks for phone plans and your service

16 May 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Appreciate the 5-star rating and feedback! Glad Navi could help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look