Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more
Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more
Company replied
This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more
Company details
Written by the company
YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes
Contact info
44a-46a Shelbourne Road, BH8 8QY, Bournemouth, United Kingdom
- 01202 230070
- info@yourplumber.co.uk
- yourplumber.uk.com
New boiler 100% genuine no hassle
Nobody wants the expense of replacing a boiler, which do you do stay standard or swap to a combi, all confusing prices for a boiler you might not need. Your Plumber gives you what you need not what price is higher, I can honestly say Jack and his team at Your Plumber from the start of getting a quote to installation of our new boiler was absolutely perfect!
installateur wien
Thank you best plumber
Karaer installateur wien
karaer-installateur.at
Boiler replacement
Very positive experience from start to finish. Everyone at Your Plumber was very prompt and professional.
Boiler Service
Boiler required a service which was completed very quickly and efficiently.
Very reasonably priced.
Very pleased
Reliable, tidy and courteous
I have used Your Plumber for several years and can't fault their punctuality, tidy working environment in my home and a good attention to detail.
Drew moved some radiator pipe work and installed a flush mounted tall radiator on a different wall to the original one, and his polite nature and work ethic was/is a good reflection on Your Plumber's workmanship.
Amazing service and mind at ease
Brilliant service received again from the Your Plumber team. From start to finish engineer was respectful to both me and my home and worked meticulously to diagnose the problem and suggest a plan of action to address the problem. Elderly mother very happy and my mind put at ease. Thank you

Reply from Your Plumber
Amazing service
Amazing service. Recently, after continual problems with a boiler. I called Yourplumber. They provided a detailed written estimate and full explanation of what the works entailed. They provided an excellent price and filled me with confidence. Drew arrived on the day and immediately put shoe covers on and laid covers over all of the flooring. By the end of the day a new boiler was installed. Everything was cleaned and Drew even hoovered throughout his work area. Excellent company and service. Couldn't recommend highly enough. Well done Yourplumber. Your service is unbeatable.

Reply from Your Plumber
Absolutely amazing service
Absolutely amazing service, respectful, professional and honest.
I highly recommend this company to everyone. I will definitely be using this company for any plumbing in future.

Reply from Your Plumber
Profesionals
Had our boiler serviced, the guy was nice an polite/clean and punctual, all in all a very professional service offered, staying with these guys for all our further needs! Thank you much appreciated!

Reply from Your Plumber
Had a problem with my boiler and cannot…
Had a problem with my boiler and cannot rate Your Plumber highly enough , they were so quick in responding and so professional, would highly recommend to anyone!

Reply from Your Plumber
Boiler service
Fantastic service! We needed our boiler serviced and one of my friends recommended Your Plumber. The engineer arrived on time and did a very thorough job.

Reply from Your Plumber
Anyone who needs plumbing doing, steer clear
Anyone who needs plumbing doing, steer well clear of YourPlumber.
They tried to sell me several parts for my boiler that it didn't need, tell me my boiler was dangerous when it isn't, quoted me over 1k too much for buying and fitting a new boiler, and when I raised issues with it and said I was going to report them, the man I spoke to tried to use intimidation tactics on me.
Would not touch company again with a bargepole.

Reply from Your Plumber
Great service as ever
Great service as ever. Always responsive, always on time and always tidy. Work to high standard and price as would be expected.

Reply from Your Plumber
Fantastic
Fantastic, responsive service as ever, easy to book, kept updated re exact time of arrival. Issue with bathroom sink dealt with very well and efficiently - great and fair price
Your Plumber carried out a Gas Boiler and Water Tank Replacement
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Efficient friendly service
I was kept informed throughout
I was kept informed throughout. Due to illness within the company, my appointment was moved. The engineer was on time & very polite & friendly. He even helped by fitting a new light bulb to a ceiling light which I had trouble with. Great service.
Telephoned at 10.30
Telephoned at 10.30, Kevin arrived at 11.40 and gone by 1.00pm.
Serviced boiler and fixed toilet, great guy, very polite and good laugh. Work was great very efficient and explained everything very well.
Would definitely recommend and will be using them again.
Top customer service, standards and value
Great company, providing a polite, honest service. All works completed to a very high standard. 5 star.
On time
On time. Courteous. Thoughtful to my needs. She was brilliant and very pleased with her work. Plumbing is not my thing and so glad to find a good speedy company.
Nice to have hot water again.
As a hotel with constant little problems, we are always needed a good plumber. Now I have one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







