YourPro Reviews 

369
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Pest professional.ie was exactly as advertised. He was very knowledgeable and gave loads of advice about wasp nests. His communication from start to finish was great. He arrived when he said he woul... See more

Company replied

Rated 5 out of 5 stars

Lost all power in our sockets on a Sunday night. Within 3 minutes of contacting the site ( random googling for emergency electricians) I received a call and 1 hour later a pleasant man came and fixed... See more

Company replied

Rated 5 out of 5 stars

I used yourpro to find a tiler they recommended Valentin which I used an have to say he did a brilliant job, I'm a very happy customer. Sandra Casey

Company replied

Rated 5 out of 5 stars

I signed up to YourPro and within five minutes was matched with Kevin, who arrived on time and fixed the issue quickly. Exactly the kind of fast, reliable service I was hoping for. The only thing tha... See more

Company replied

Company details

  1. Online marketplace
  2. also in
  3. Appliance repair service
  4. Contractor
  5. Electrician
  6. Handyman
  7. Painter

Written by the company

YourPro is the leading tech-enabled company for home services in Ireland!


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(369)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor service!.Called the plumber…

Very poor service!.Called the plumber to fix the immersion heater as I had no hot water.He said everything was fine with the immersion and just changed the ballcock instead of fixing the immersion and charged me for it without solving the issue.I complained to the company.They said they will send him again to solve the issue.He kept texting me few times with a time and date but never appeared.Will never be calling them again.

11 October 2024
Unprompted review
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Reply from YourPro

Thank you for your review. We are sorry to hear about your unpleasant experience, but we genuinely appreciate you bringing this issue to our attention. Please reach out to us at customer_passion@yourpro.ie so we can locate your account and reconnect you with the professional!

Rated 5 out of 5 stars

Very professional job carried out…

Very professional job carried out without any hassle or issues,would certainly recommend without hesitation.

31 October 2024
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Website very easy to use & helpful.

Website very easy to use & helpful. Kieran the plumber arrived on time & got the job done. Very helpful & friendly. Would recommend this tradesperson Thank you

29 October 2024
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Quick reply to request to fix a leak.

Quick reply to request to fix a leak.
Sourced problem & implemented a fix.
All done effectively & explained all.

22 October 2024
Unprompted review
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Reply from YourPro

We are delighted with your review as it confirms the hard work we do every day 💙

Rated 5 out of 5 stars

Great job was done

Great job was done . Very happy to recommend them to future clients

7 October 2024
Unprompted review
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Reply from YourPro

Thank you so much for your feedback! We’re really glad you enjoyed our service💙

Rated 1 out of 5 stars

Cannot contact this company

Cannot contact this company. One of their recommended tradesman has posted the job he was doing is complete I got a message from Go Pro to say it us complete
Not only not completed but a leak has developed. Tried to contact the service. Impossible s contact form that is not working. Will big submit. And a chat box that us not open no phone no no email address. Concerning.

14 October 2024
Unprompted review
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Reply from YourPro

Thanks for your feedback. We are sorry your experience didn't meet expectations. We would like to inform you that our team is available for live chat support from 8 AM to 3 PM. Alternatively, you can reach us via email at customer_passion@yourpro.ie for any inquiries or concerns. We are always here to assist you.

Rated 5 out of 5 stars

Pest professional.ie is exactly as advertised

Pest professional.ie was exactly as advertised. He was very knowledgeable and gave loads of advice about wasp nests. His communication from start to finish was great. He arrived when he said he would and got the job done. Also inspected the rest of the house and area for any more wasp nests.
Reasonably priced also.
Would definitely recommend pest professional.ie.

11 October 2024
Unprompted review
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Reply from YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Rated 5 out of 5 stars

Great way to contact local…

Great way to contact local professionals who get the job done quickly

8 October 2024
Unprompted review
YourPro logo

Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Delivered excellent work

Delivered excellent work, in a timely fashion. I would have no issue recommending Garreth to family and friends

4 October 2024
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 1 out of 5 stars

Booked a dodgy engineer through yourpro to…

Booked an engineer through yourpro to fit an hvac exhaust system in my bathroom at a cost of €1200, after a few months it stopped working,phoned the engineer but he would not answer my calls ,so I emailed yourpro who I went with originally to avoid cowboy buiders and have some security, I explained what had happened and they emailed back saying they were no longer in contact with that engineer and it was past 30 days ,so if I wanted they could get another engineer to have a look, but I would have to pay full price, so taking no responsibility for the dodgy tradesmen they sent out to me.

19 September 2024
Unprompted review
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Reply from YourPro

Thank you for your review. We would like to inform you that while we do offer a "Moneyback Guarantee," unfortunately, your request is not eligible as it was submitted almost one year after the job's completion, which falls outside of our terms and conditions. However, we would be happy to assist you with a new professional should you require any further services. Please do not hesitate to reach out.

Rated 5 out of 5 stars

Super experienced plumber (Gerry)…

Super experienced plumber (Gerry) arrived next day and sorted my heating issue that morning, YourPro worked first time for me.

28 August 2024
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Beeping alarm

Quick Response, neat working and very capable

28 September 2024
Unprompted review
YourPro logo

Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Boiler service

Keith was fabulous and did a great job

25 September 2024
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

I wad in a dilemma with a leak in my…

I wad in a dilemma with a leak in my shower which was leaking into my kitchen. I contacted YourPro and within minutes I got a response. So happy with the result. Amazing work and great guys.

21 September 2024
Unprompted review
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Reply from YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Rated 5 out of 5 stars

Extractor fan fitted

I got a quick response electrician was here on time and completed the job. Very professional service and friendly.

24 September 2024
Unprompted review
YourPro logo

Reply from YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Rated 1 out of 5 stars

Got a plumber by the name Keith on this…

Got a plumber by the name Keith on this yourpro website , made all the arrangements to have my boiler serviced with him then he never came back to me or returned my Calls
So wouldn't be rushing on this site for so called tradesmen

1 May 2024
Unprompted review
YourPro logo

Reply from YourPro

Thanks for your feedback. We are sorry your experience didn't meet expectations. This was an uncommon instance, and we will do better. Please reach out with any further concerns or suggestions. We'd love to make things right if you give us another chance.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick response. Would recommend to anyone in need of help. Ottis did a great work. Thank you.

12 September 2024
Unprompted review
YourPro logo

Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

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