The directions to find the car hire pick up from the airport were very clear. Unfortunately, the staff member that served us spoke very little English and consequently was unclear and rather abrupt. H... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a cramped tiny office near the airport PVK - but staff pleasant. Car was scratched all over, front wheels had tyre pressure warnings on (when I collected). It was worrying but at drop off there w... See more
Company replied
It's near the airport, 450m. It takes time to do all the procesure.., inside there a small place for kids and a wonderfull AC. At the arrival, please do the registration in the tablet at the balcony... See more
Company replied
The rental car perfectly met our needs. Returning the vehicle was straightforward, and they even kindly drove us and our luggage to the airport. The only slightly unpleasant aspect was picking up t... See more
Company replied
Company details
Written by the company
Welcome to Yours Car Rental, your trusted partner for car rental services with a strong international presence. With nearly 30 years of experience, we pride ourselves on offering a wide variety of vehicles, exceptional customer service, and transparent pricing with no hidden fees. 🌍 Operating in over 150 locations across Greece, Turkey, Serbia, Malta, Albania, Bulgaria, and the United States, we cater to a diverse clientele. Whether you're looking for a compact car for city travel, a robust SUV for adventurous trips, or a spacious van for family outings, our extensive fleet has got you covered. 🚗 What Sets Us Apart: International Reach: We are one of the largest independent car rental networks in Greece, with a growing footprint in several other countries. This ensures you receive consistent, high-quality service wherever you travel. Customer-Centric Approach: Our commitment to customer satisfaction is reflected in the positive feedback we receive. Clients appreciate our friendly and efficient service, easy booking process, and quick vehicle pick-up and return. Variety and Flexibility: Our fleet includes all popular car models, 4X4s, mini-vans, and MPVs, providing options for every need. We also offer flexible rental terms, including short-term and long-term rentals to suit your travel plans. Advanced Technology: We leverage the latest technologies to streamline your rental experience. From online reservations to accepting major credit and debit cards, our processes are designed to make your journey smooth and hassle-free. ✨ Choose Yours Car Rental for your next trip and enjoy the freedom of exploring with a reliable and trusted car rental service. Book now and hit the road with confidence! For more information and to book your vehicle, visit Yours Car Rental.
Contact info
Paianias - Markopoulou Avenue, 19400, Koropi, Greece
- +30 2111875515
- customercare@yourscarrental.com
- yourscarrental.com
3.9
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Five stars
Five to ten minutes to get the papers done, excellent car, very easy to drive. Spotless clean.
People very nice and helpful.
Highly recommend!
21 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Car insurance poor condition with…
Car insurance poor condition with several fault lights and the fuel gauge didn't work. I had to pay £1000 deposit for a car that wasn't even worth that. Made a complaint but they just kept deflecting. Won't use this rental company again.
9 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, we are sorry to hear that your experience did not meet your expectations. We take all feedback regarding vehicle condition and customer service seriously and continuously review our procedures to improve our service.
very friendly and cooperative staff
17 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Everything was fine, no problems
Everything was fine, except the extra charge of € 50 because the flight had a delay and I couldn’t be there on time .
But the staff was friendly and the car was very clean and comfortable.
21 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Great experience
Check in and check out were fast. No hassle. Stuff very polite. Car was in very good shape. Deposit money came back quickly. The rental is 5 min walk from the terminal. Good value for money. Strongly recommend!
17 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
This car rent very bad
WARNING: Avoid Yours Car Rental – Extremely Disappointing Experience
I had a terrible experience with Yours Car Rental. I made a booking through Booking. com, but because my flight was delayed due to circumstances beyond my control, my reservation was cancelled.
The worst part is that I was charged €280 even though I never received the car, never used the service, and got absolutely nothing in return for the money taken from me.
This is completely unacceptable and shows a lack of respect for customers. A professional rental company should understand unexpected travel problems and treat customers fairly instead of charging a huge amount for a service that was never provided.
I strongly advise everyone NOT to book with Yours Car Rental. My experience was extremely disappointing, and I will never use this company again.
14 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, we are sorry to hear about your disappointment. Please note that in case of any flight delay or changes to your arrival time, and as clearly stated in the rental terms and conditions, customers are required to inform the rental company as soon as possible. This allows us to keep the reservation active and make the necessary arrangements. For reservations made through Booking.com, any refund requests or payment-related matters must be handled directly with the broker, as they manage the booking terms, payments, and refund process. We recommend contacting Booking.com regarding your reservation so they can review the case and assist you further.
Ok with the usual car rental traps and grifts
What was good: staff were friendly enough and efficient enough, so no issues on that front.
The whole layout of where rental offices and cars are in the airport multistorey car park is a bit confusing compared to the usual rental car hall in an airport, and this could be made much clearer.
What was bad: As parking is impossible throughout much of the island and roads are often narrow, cars are highly likely to pick up minor scratches or markings from another car, even if your car is stationary. Our car was covered in dents and scratches, which was fine. However, we picked up another small mark while parked and away from the vehicle. The charge for this is 400 Euro and this has clearly this has developed into a business model for rental companies. The minor damage would be under 400 euro to fix and they never actually fix it if our car was anything to go by. So the scam is to claim 400 euros (provided by insurer), pocket that and leave the scratches as they are. It seems fair not to repair every little tiny mark. But not to always charge 400 euro whatever. This is more of a problem for insurance companies than customers, just make sure you have insurance because you will almost certainly be charged for some minor damage.
23 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for taking the time to share your feedback. We appreciate your positive comments regarding our staff and their efficiency. We also appreciate your comments about the airport layout and will continue working to make the pick-up process as clear and convenient as possible for our customers. Regarding vehicle damage charges, we would like to clarify that all damage assessments are based on the condition of the vehicle at return and are handled according to the terms of the rental agreement. Charges are not applied arbitrarily, and any amounts requested reflect the estimated cost of addressing the reported damage, following standard procedures within the rental industry. Thank you again for your feedback, and we hope to welcome you again in the future.
Friendly and professional staff
Friendly and professional staff ! Called from the plane because we had a delay and would arrive 10 minutes after 10pm and they waited for us 🙏🏼
13 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
DO NOT BOOK WITH THIS COMPANY!
Do not book with this company. Staff are so unpleasant. Don’t even want to play the race card but it kind of seemed that way.
Also booked £500 for a Volkswagen polo, ended up receiving a Nissan micra??? Judging off other reviews it’s clear to see they never stick true to the car you pay for.
Rubbish experience, no compensation or refund for not getting the car you selected to book.
DO NOT BOOK!
6 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, we would like to clarify that car rental reservations are made by vehicle category and not by a guaranteed specific make or model. The vehicle shown at the time of booking is an example of the category, and the final vehicle provided may vary depending on availability. In this case, the Nissan Micra provided was within the reserved category. We understand that customers may have a preference for a specific model; however, rental companies cannot guarantee a particular make or model unless this is explicitly stated in the reservation terms.
Great option!
11 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Correct return procedure
Clear communication. Car size as expected. Correct return procedure.
18 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
We had a wonderful experience with…
We had a wonderful experience with Yours Car Rental! The employees were very helpful and made everything uncomplicated! It should be your to go Car-Rental place in Corfu!
14 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
All positives
All positives, we were quickly picked from the airport, office is very close so we were there in 5 minutes, the car was brand new, delivered quickly. The return...same but opposite, quick drop of and van was already waiting to take us to the airport. Price was also the best we could find.
On top of that, they also lent us a beach umbrella that was left behind by a previous customer - which we needed and used - so finally they were very thoughtful. Greek hospitality at its best, really nice people.
8 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
It's a very bad experience.
It's a very bad experience.
The car is damaged and the battery was low.
The staff is terrible and, above all, very rude. The car died after one day due to a battery problem, and for calling roadside assistance, I was charged €250 even though nothing is mentioned in the contract.
22 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, We are disappointed to read your review, as the statements made do not accurately reflect our rental procedures or the terms of your agreement. All vehicles are checked and maintained according to our procedures before each rental. In the unlikely event of a mechanical issue, our team is available to assist customers and provide the necessary support. Regarding the roadside assistance charge, please note that all applicable charges are clearly included in the rental terms and conditions accepted by the customer at the time of the booking and rental agreement. Any charges applied are based on the signed agreement and the circumstances of each case. We also reject any suggestion of inappropriate behaviour from our staff. Our team always aims to assist customers professionally and respectfully while following the company’s procedures.
Des arnaqueurs
They are only after money. I had a very bad experience, and their cars have had problems from the beginning.
The staff is unpleasant, and they are racist.
22 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, our company provides rental services based on clear procedures, with the same terms and conditions applied equally to all customers. Our priority is always to provide reliable vehicles and professional service to every customer, regardless of their background or nationality. We do not tolerate discrimination of any kind, and any suggestion of racist behaviour from our staff is taken very seriously, although we have no record or evidence supporting such a claim in this case. Our vehicles are regularly maintained and inspected before each rental. In the unlikely event that an issue occurs, our team is available to assist and resolve the matter according to the rental agreement and company procedures. We always aim to offer a fair and transparent service, and we regret that your experience did not meet your expectations.
Very disappointing experience.
Very disappointing experience.
I understand that this is a low-cost rental company, but that should not justify such poor customer service, organization, and safety standards.
It took 1 hour and 30 minutes to pick up the car and 1 hour to return it. I have rented cars from many different companies over the years, and I have never experienced such long delays.
There were usually three employees present, but the way tasks were organized seemed completely ineffective. During the pickup process, I spent almost an hour watching staff move cars and assist other customers while nobody handled my check-in or provided any explanation for the delay. The same happened when I returned the car: nobody came to assist, nobody explained what was happening, and customers were simply left waiting. I actually had to go outside and look for an employee to get information.
The shuttle service was equally frustrating. Although the airport is only about five minutes away, I had to wait 45 minutes for the shuttle. When I expressed concern because my flight departure time was approaching, the employee's response was rude. She told me that I should have arrived three hours before my flight. However, my flight was at 10:00 PM and the rental office only opened at 8:00 PM, making her suggestion impossible to follow.
To make matters worse, I was given a Toyota Yaris with a punctured tire. The employee acknowledged that there was a warning light on the dashboard but assured me that the issue had already been checked and that there was no problem. When I arrived at my destination, I discovered that the tire was almost completely flat. This is a serious safety concern. I had to find a gas station and inflate the tire myself just so I could drive back to Athens safely.
While the car itself was otherwise acceptable, the overall experience was extremely disappointing. The excessive waiting times, lack of communication, poor customer service, rude attitude, and the fact that I was given a vehicle with a flat tire make this one of the worst car rental experiences I have ever had.
I would not rent from this company again and cannot recommend it to other travelers.
12 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, we are sorry to hear that your experience did not meet your expectations. We take all customer feedback seriously and continuously work to improve our service, procedures, and communication with customers. We regret any inconvenience caused and appreciate you sharing your comments, which help us identify areas where we can further improve.
The service was really nice and very…
The service was really nice and very good. The car was new and in good condition
14 July 2026
Unprompted review
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
Reply from Yours Car Rental
Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.