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Yours Clothing Reviews 

2,691
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers had a great experience with this company. Consumers genuinely love the wide range of well-made clothing available, noting that items consistently feature soft fabrics, beautiful colors, and a comfortable, true-to-size fit. Shoppers also frequently mention that ordering online is completely straightforward and the customer service provided in physical stores is exceptionally helpful. Some reviewers were not happy with delivery delays, explaining that parcels occasionally arrived late or were carelessly left outside in the rain. A few customers also mentioned sizing inconsistencies, finding that certain garments had disproportionately large armholes or were significantly smaller than expected.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality, lovely fabrics, and... See more

Quality

Users describe positive interactions with quality, expressing overall satisfaction with the clothing items.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, expressing a mix of satisfaction and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide split in customer satisfaction.... See more

Service

People report positive experiences with service, highlighting prompt assistance, top-notch customer support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website is great, so easy to use. Clothes need more thinking about. Some of the sleeveless tops have armhole you could fit a cruise ship into, meaning it costs the customer money to get it altered o... See more

Rated 4 out of 5 stars

Easy to order but I find sleeveless tops with armholes that would fit two people in it, so it's costing me more to get them taken in. Also what's with tops with no opening buttons that are not sewed... See more

Rated 4 out of 5 stars

Great range of dresses to choose from, all styles! I found one I loved and it fit perfectly. Only negative would be using Fastway, as always, I had to search for my parcel and eventually found it on... See more

Rated 3 out of 5 stars

While I normally find Yours to be very good I used their other delivery service, drop 2 shop. The store that I picked (that was on their website) is no longer in use. Kindly get your delivery partners... See more

Company details

Information provided by various external sources

Discover our range of plus size fashion at Yours Clothing. From simple basics to statement dresses, our collection covers all bases to ensure that you look and feel fabulous at every occasion. Available in sizes 16-36, shop the latest trends in curve f...

Contact info

3.8

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(2,691)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I am waiting for a refund from your…

I am waiting for a refund from your clothing for over a month now on item I bought on your website.I got an email to tell me my order was cancelled and I would get a refund.I have been in in touch with your company two weeks ago and was assured I would get my refund two days later,I have bought many item from your stores and your website.I don't think I should have to keep trying to get in touch with you about this matter.Regards Jacqueline Burke.

15 August 2025
Rated 5 out of 5 stars

Fast delivery

My order came very fast I had to return one top it was my fault I ordered the wrong size and the other top fits perfectly

27 August 2025
Rated 2 out of 5 stars

Once again your couriers company GLS…

Once again your couriers company GLS has let you down. I received an email on Friday 29th to say they delivered my parcel at 1240pm. I was home all day and no parcel arrived. I could not co tact them until yesterday Monday 1st. They told me driver had delivered to wrong address and they would get driver to call me to redeliver. I told them that I ordered the clothes fir a holiday that I am going on tomorrow Wednesday 3rd Sept and I needed the clothes delivered before then. I have heard nothing since and now assume I am not going to have the parcel before I leave. GLS have let me down before with previous deliveries so I suggest you stop using them. Also ami I going to be compensated for the fact I don't have my new holiday clothes before I go. Very disappointed with their service as not only do I not have the package but I have had no follow up either.

25 August 2025
Rated 1 out of 5 stars

My items have not arrived

My items have not arrived, they were sent to a wrong address and have now been returned to you.
I have been using your message system but can't seem to get through to a human who could help.
When I ordered and entered my name details came up for a different Anne Murphy I changed the address but it seems to have defaulted to the other address

25 August 2025

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