Excellent service. I was unsure about what I supplements I should and shouldn't be taking. So I contacted Youth and Earth, told them what I what supplements I was taking, told them what areas of my he... See more
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Company details
- #97 of 276 best companies in Vitamin & Supplements Shop
Written by the company
At Youth & Earth, we believe ageing isn’t something to fear - it’s an opportunity to thrive! As the largest supplier of NAD+ boosters in UK and Europe, we provide the highest purity, bioavailable supplements—from NMN to cutting-edge longevity formulas like our V14 —that support cellular energy, vitality, healthspan, and overall wellbeing. With thousands of happy customers and a commitment to transparency, quality, and innovation, we make healthy ageing simple.
Contact info
8 Bishopsgate, EC2N 4BQ, London, United Kingdom
- enquiries@youthandearth.com
- youthandearth.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Medical Advice on Supplements Interaction
I take two supplements from Youth&Earth.that seam to have a similar composition Nerve Growth Factor and Morning Dust I asked for possible interactions and got a well informed reply. Very pleased with the advice I wish to thank them.
Great customer service
I recently experience some issues accessing my account and filled out a form & didn't expect to hear anything until at least a weeks time. Within the hour I had been contacted by someone & all resolved extremelly quickly.
Very happy with the service & product I brought (NMN Sublingual Powder)
Excellent customer service
Definitely would recommend
I have used this company’s supplements for a couple of years ,, the products come very well packaged & quick. The customer service are extremely helpful! I would definitely recommend using Youth & Earth,,
Tia Proud UK
Fantastic company and great choice of…
Fantastic company and great choice of products. Love the packaging too. Customer service is excellent in dealing with any product queries and respond really fast. Im very pleased to have found this ethical and innovative supplement company
Great products and brilliant customer…
Great products and brilliant customer service - thank you
My experience has been excellent with…the attention to client, you feel they really care.
My experience has been excellent with them, first when reaching out for an out of stock product, then when the courier company never delivered it and instead they sent it back. I was very fast offered a replace and sent a new product to a different address with a great actitude towards me, always willing to help. So beside al the trouble, they had a super efficient service,fast, friendy... so a 10 out of 10 will be a fair description.
Responsive customer service
I’ve been buying supplements from Youth & Earth for several months and have been satisfied with the quality of the products. I’m also happy with customer service; when my order did not arrive, they immediately responded to my email and sent me new supplements.
Fantastic supplement, fabulous customer service
I have purchased supplements from Youth & Earth a couple of times. I really appreciate they stock the kind of products of high quality that I can't find elsewhere.
Although the recent purchase I made has been delayed due to high demands, they were very quick to respond to my query and provided me with a clear explanation and reassurance.
I can't recommend them highly enough.
Great customer service
I have a regular subscription for NMN and given my recent tiredness, I decided to try the Vitamin B complex. Having thought I made an error during my purchase, I emailed the team for help. They were super responsive and quickly reassured me that I did not make any error and my order was safely on the way. Am impressed by how quick the team responded and how professional al they were. And very much looking forward to trying my new tonic!!
Resolving account and email problems
Youth Earth consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, l can’t thank them enough for their helpful and friendly demeanour in resolving my account details and helping to change my email address.
high quality, good customer suuport
Besides their high quality, effective supporting supplements, I also admire the customer support. They are always following and supporting.
There is a delay in order and I have…
There is a delay in order and I have been given a discount code and complementary supplements as compensation
Prompt replies to queries and questions and great benefits from supplements I’m taking
Thank you so much to the Youth & Earth…
Thank you so much to the Youth & Earth Team for sorting out my recent order error. I unintentionally over ordered some of their brilliant products and realising my error, sent them an email by return explaining this (Saturday afternoon), not expecting to have a response until Monday. What a brilliant after-care team! They actioned my request with a personal email back to me, reassuring me that the error would be rectified and a refund issued. This has now been done so thank you again. I can 💯 %, recommend this great company. 👌
Rapid dealing with special delivery request.
I have great trust in their products and my last order had special delivery requirements which they dealt with rapidly by email, which is often not the case with many companies.
Be cautious of this company
I contacted Youth&Earth three times since the 24th March 2025 in order to arrange a return and refund of items purchased. This was in accordance with the company's own refund policy and UK consumer protection legislation. The company has not responded, I would advise caution when buying from this company.

Reply from Youth & Earth
I am so glad I found this site.
I am so glad I found this site.
The customer service is above average -fast, nice, informative and they answer questions I would have a hard time asking a regular doctor.
I can't even describe how happy I am and how excited I am to receive my order.
Thank you :)
Awesome customer service
Awesome customer service, quick response. No matter what's the issue they get it fixed ! I can only recommend them which i do so often .
My experience has been great
My experience has been great products, an easy subscription service to navigate, good loyalty scheme and good customer service.
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