I have not received my results back yet, but I wanted to review regarding the blood collection with the finger pricks. It is ridiculous. I ended up pricking three fingers trying desperately to 'milk'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples,... See more
Company replied
Pack is very neatly produced and instructions clear. The blood collection devices were pretty much useless though, I had to try various cutting instruments to get enough blood. One of the tests was in... See more
Company replied
Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the... See more
Company details
Written by the company
Yoxly revolutionises sexual health by supporting education, improving access to services, and promoting equality through an integrated ecosystem that empowers individuals.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- +44 (0)20 8050 3832
- info@yoxly.com
- yoxly.com
It takes longer than I thought.
11 March 2022
Reply from Yoxly
Hi there!
Thanks so much for your feedback! We're determined at every stage to improve our customers' experience, and so very much value all comments and suggestions. As a gesture of our thankfulness, we'd happily offer you a discount on any future purchase, and striving to to reduce the turnaround times to even less than 2-3 business days. Thanks again for taking the time to review our service.
Fantastic customer service
Fantastic customer service, there was a bit of a delay with my original test results (understandable given the time I ordered) but they went above and beyond to make things right. Will be using again in the future
25 January 2022
Unprompted review
Reply from Yoxly
Thanks so much for your order! It was a pleasure assisting you, and do contact us if we can ever be of further assistance. Thanks, too, for being the future of sexual health!
Never received anything I’m pissed
19 August 2021
Reply from Yoxly
Hello!
Thanks very much for your feedback. We've just contact you by email about your kit, which you sadly never received (even though it was shipped by Royal Mail First class the day after your purchase). We want to make this right and send a replacement kit right away, so please reply to the email just sent to you and we'll do all we can to fix this quickly.
Thank you!
helpful and friendly team
The team were so helpful and very prompt with their responses. The results were a little delayed but this is due to Covid so understandable
18 August 2021
No results given
12 May 2021
Reply from Yoxly
Hello!
Thanks for your feedback, and we're very sorry to hear you did not get your results. If you please email us at support@yoxly.com, we will certainly do what we can do sort this for you right away!
Many thanks, and we hope to hear from you soon,
Yoxly
Simple speed service
Simple speedy testing. Good customer service. Useful to store the results on my phone
24 March 2021
Excellent customer service and is so…
Excellent customer service and is so convenient to test at home. It arrived in a discreet packaging within 48 hours. Highly recommended
5 March 2021
Great and easy way to get tested…
Great and easy way to get tested without the fuss of having to wait for an appointment. Totally worth it and so efficient. Let’s talk about sex and safe sex, let’s be proactive about our sexual health.
4 March 2021
Unprompted review
Excellent prompt and secure testing service
Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the pain out of an important health check up. I would recommend them to busy people everywhere.
28 November 2020
Unprompted review
What an experience ⭐️
I was initially hesitant to order an at home sti kit but what an easy, efficient and totally worthwhile experience! Yoxly made the process simple from the start, and the process is 100% discreet which was initially a concern for me. I am also impressed with the variety of tests on offer and the price. I will be back thanks Yoxly!!
27 November 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.