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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting its speed and helpfulness in resolving issues. Many people appreciate the prompt responses and efficient solutions provided by the support team, often noting how quickly their problems, such as registration issues or software glitches, were addressed. The overall service is frequently described as great, with consumers recommending both the product and the company. However, some customers were dissatisfied with the product itself, particularly regarding changes to certain licensing models and the removal of features. These reviewers expressed concerns about the app's functionality and the perceived value of their purchases.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Product

Reviewers highlight ambiguous aspects of the product. While many praise its effectiveness for downloading... See more

Response time

Customers generally report satisfaction with response times. Many reviewers highlight prompt and quick... See more

Application

Consumers find the app to be ambiguous. While some reviewers praise it as superb and great for downloading... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent support,... See more

Based on these reviews

Rated 5 out of 5 stars

I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoin... See more

Company replied

Rated 5 out of 5 stars

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I ha... See more

Rated 5 out of 5 stars

Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who t... See more

Company replied

Rated 5 out of 5 stars

Great Software - great support! I had to reinstall my PC and the reregistration did not work - I sent a mail to the support and a few hours later I got response, that the registration process should... See more

Company replied


Company details

  1. Software company

Written by the company

YT Saver is a growing technology company that focuses on audio and video solutions, including audio and video downloading, conversion, recording, editing and more. We provide products and services to meet the needs of millions of our customer around the world in the form of programs compatible with Android, Windows and Mac systems as well as several online tools. We are committed to making digital life easier for our users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Great app, fast and responsive technical support. Regular updates to software. Best one out there with lots of websites available for downloading.

18 December 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Alan Enn,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Attentive customer care w/ remarkable service

Great support team! They promptly addressed the software issue which I've encountered by releaseing a new version.
Thanks!

12 December 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Xiaofeng Qu,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer service! I have used YT Saver for years for my author business. I love the lifetime purchase. Recently, I had an issue with my laptop crashing and erasing everything. I emailed customer service, and they quickly resolved my issue. I would highly recommend this product and company.

10 December 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Troy Hillman,
Many thanks for choosing our product,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 1 out of 5 stars

Only one free download per day and all…

Only one free download per day and all three tried downloads failed. So nothing downloaded after three days. No reason to buy full version.

8 December 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Lukáš Šmahel,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send us the link of your downloaded video and the screenshot of the failure.email to contact@ytsaver.net
Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

Rated 1 out of 5 stars

does not work with Kajabi as promised

does not work with Kajabi as promised. scammed me. just says - video does not work

5 December 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Jonathan Roy,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net
Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

they are very fast to response

they are very fast to response. i have some issue after i re install my OS. but they help me to solve with an hour.

23 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Leon Quah,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

I needed to reinstall YTSaver on my new…

I needed to reinstall YTSaver on my new laptop but could not remember the key code.
One quick email to their amazing support team and the problem was solved !
Thank You

19 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear adam cooper,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

Great product

Great product, great customer service

19 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Kim-Tuan Nguyen,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Works great!

17 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Seponder,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

good

The problem has been solved.

11 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Thanarak Deekeaw,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Support : the best

The assistance is fast, courteous and above all very patient.
The products are constantly updated and every problem is solved as quickly as possible, even though the time zone does not help in this sense.
Thank you!!

9 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Maria Bleu,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

Perfect Support

Perfect Support. I had problems that YTSaver was detected as Malware on my Bitdefender Security Suite.
After I put the software into the whitelist i couldn't download videos but the program was finally running. They supported me very fast within hours and helped me trough my problems. Even when I deinstalled YTSaver they resetted the program so I could reinstall it. Thanks again for the fantastic support.

6 November 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Harald Langer,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

The tech knew I was having trouble…

The tech knew I was having trouble doing the things he
needed me to do to get my program working again. He was very patient and eventually reset my program so it
would work.

30 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Paul,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

fast and efficient after sales

software that does what it promises and with good service from the team

31 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Thiago,
Many thanks for choosing our product,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Very good software

Very good software, and very good services.

29 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Client,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Best Software in the Business!

I love this software!

I tried a lot of different trial software before I bought this for the purposes of downloading online video and this is far and away the best. It accesses the most sites and is quick on the download even with big video files. And the software team updates the program a lot so you know they're always trying to improve the product.

Also the customer service does a great job of responding and fixing any problems you may have.

30 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Info Consumer,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

YT Saver it's a great tool to download…

YT Saver it's a great tool to download allkind of videos in multiple sites.
Thank you 👍👍👍👍

29 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear ELIE TOUMI,
Many thanks for choosing our product,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Good

My problem was solved.

28 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Filipe Andrade,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Awesome software and amazing support!

Awesome software and amazing support!! I encountered some issues and they immediately helped me solve them!

25 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear AR,
Many thanks for choosing our product,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Works like magic, great support

Gets the job done where others fail, and first time I had a (dumb) question, it was answered quickly, politely, and accurately.

22 October 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Gabriel Dover,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

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