yugi-market.com Reviews 

311
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and secure delivery, noting that products arrive well-packaged and in excellent condition, often exceeding expectations. Many appreciate the meticulous care taken with packaging, including thoughtful touches like thank-you notes and bonus gifts, which highlights the company's dedication. Reviewers frequently commend the high quality of the products and the exceptional customer service, expressing strong satisfaction and a desire to reorder. However, some customers experienced minor delays in delivery, though the company was quick to communicate updates and often compensated with free items. A few people also mentioned issues with incorrect orders or an inability to return products, despite the items arriving on time.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting the great selection, especially for... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the speed and condition... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent condition of items upon... See more

Service

Users describe positive interactions with service, consistently highlighting the professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with my Black Friday order! Arrived very fast, and packaged with great care to avoid any possible damage. Even included a thank you note with a small gift. Definitely worth checking out if... See more

Rated 5 out of 5 stars

Super easy to navigate website! I placed my order during a sale, and adding items to my cart and checking out was a breeze. The packaging was beautifully done—neat, secure, and included a thoughtful... See more

Rated 5 out of 5 stars

First time using Yugi Market after seeing some videos on Youtube from creators I follow. I was surprised with how quickly I received my product as well as the care that went into the packaging process... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Yugi-Market 4 or 5 times now. Their passion shows just by the care of the packaging.consistently great packaging. I always get a box-topper or two with my order and a little gift. Th... See more


Company details

  1. Hobby shop

Written by the company

Your Yu-Gi-Oh! OCG specialized store in Japan. We are aiming to provide the best service we can, with fast and reliable expert & support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(311)

149 reviews in the last 12 months

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Rated 2 out of 5 stars

Beware of Hidden Shipping Costs

Buyers be careful of hidden FedEx costs. I made an order over £150 which should of made me eligible for free shipping, however I was surprised to find a FedEx Invoice saying I owed £61.61 for shipping on top of the £244 I spent for cards.

I attempted to contact Yugi-Market for months, via email and chatbot to no avail whilst FedEx threatened to take legal action.

Overall the cards I ordered were great and handled and packaged with care however the experience was terrible.

29 March 2024
Unprompted review
Rated 4 out of 5 stars

Great Product Condition, Good Communication

Products arrived in great condition with no damage. I appreciated the company chipping in with an extra booster pack because shipping was delayed. I only took off one star because it took them a few days to respond to an email inquiry about my order and I would have liked a faster response. The communications were, however, thoughtful and I appreciated that they seemed to be written by a human.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Really great

Really great, even got 2free booster because the delivery was "late" (at least more than usual for them). Great way to order cards if you re a collector or play in japan

11 July 2024
Rated 5 out of 5 stars

Yugioh Cards are SO COOL!

These products were amazing. Cards came in beautiful shiny rarities. Loved the nostalgic Yugi vs. Kaiba anniversary product. Creating a custom deck box was definitely a nice touch. I was amazed that the shipping was so fast too.

11 July 2024
Rated 5 out of 5 stars

Great prices

Great prices
Fast shipping
Arrived alot sooner than expected with great packaging to keep items safe
Will do future business with them for all my yugioh needs had the hardest time finding japanese products!

3 April 2024
Rated 5 out of 5 stars

I just recently got into collecting OCG…

I just recently got into collecting OCG Yugioh in Japanese and Korean and heard good things about Yugi-Market so I decided to make an account and place my first order. I’m very happy with my experience and I plan on continuing to order from Yugi-Market. The shipping was really fast especially compared to other sites when you order overseas. There was a slight delay with getting my order shipped but it was only a couple of days and they even threw in another free booster pack because of it, you also get a free pack with your first order so I ended up getting 2. Once my cards were shipped it only took about 3 days for me to get them, which is insanely fast. My cards were packaged good and Near Mint like the listing said. I know I’m gonna be ordering a lot from Yugi-Market in the future and would recommend them to anyone looking for a good place to order OCG cards from!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

The one thing i appreciate most from this company is the speedy shipping. After i purchase something, it is usually delivered within 2-3 days.
Along with that there is a lot of good communication between seller and company which is great to see.

25 March 2024

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