YuMOVE Reviews 

85,292
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 12,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in their pets' mobility, joint health, and overall well-being. Many appreciate the high quality of the items, which often lead to positive changes in their animals' activity levels and comfort. The ordering process is described as easy and convenient, with many consumers valuing the simplicity of managing subscriptions. Furthermore, the delivery service is consistently reliable, ensuring products arrive on time. Reviewers also highlight the excellent customer service, often mentioning helpful and responsive interactions. However, some customers also noted issues with subscription management, such as products being sent too frequently or difficulty cancelling orders. A few other people also felt that certain products were not as effective for their pets, or that their animals had adverse reactions or refused to eat them due to smell.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its effectiveness in improving pet... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting helpful, friendly, and efficient... See more

Quality

Customers are highly satisfied with the quality of products, with many reporting significant improvements in... See more

Order

People report positive experiences with order, highlighting the ease of ordering and managing subscriptions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of ordering and changing delivery times if needed my dog is 13 and still enjoys long woodland walks , beach adventures and weekly agility classes..I’m sure her daily tablets have contributed to... See more

Rated 5 out of 5 stars

I started these using the adult tablets but my dog needed more so I upped it to the stronger tablets and they have made a huge difference. She is prone to injury as she is addicted to a tennis ball... See more

Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 5 out of 5 stars

It’s hard to say whether or not YuMove makes a difference as I have been giving them to my dog for years as a preventative measure. However: he is a big dog (mastiff), 10 years old with double crutiat... See more



Company details

  1. #129 of 260 best companies in Pet shop
  2. #66 of 162 best companies in Pet Care Store
  3. #73 of 277 best companies in Vitamin & Supplements Shop

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85k reviews

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4.7

All reviews

(85,292)

11,779 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helped my 9 year old dog

My 9 year old springer spaniel was quite stiff in his back legs and struggled a little with stairs. He has been taking Ynmove tablets for 4 months and I can see a difference in his movements for the better. I recommend this product.

10 May 2026
Rated 5 out of 5 stars

Mollys yumove

Excellent service. Delighted with my yumove for molly. Very helpful and one happy dog. Easy to order and any queries quickly resolved. Happy customer.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the app and website

Love the app and website, orders so easy and arrives so quick we'll packed with plenty of updates. Offers are good too keeps you interested Thanks Yumove 😊

13 July 2026
Rated 5 out of 5 stars

Their customer service is brilliant

Their customer service is brilliant. Every time I have wanted to amend an order, they have responded straightaway, including cancelling a subscription.
Plus the product really seems to help the joint stiffness in my elderly dogs.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant 👏

Brilliant response when you have questions. The yumove plus and max worked very well on our dogs. As did the gland treats which lulu loves.

14 July 2026
Rated 5 out of 5 stars

Excellent service

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was sympathetic for our loss and respectful. She confirmed she would process the order with discount straight away. Excellent service, I'm most impressed.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Gratitude and kindness to the YUMOVE team

I would like to share my gratitude and express how kind and caring the YUMOVE team were when I cancelled my subscription following the loss of our dog. I received a condolence note and a packet of forget-me-nots which I thought was an extremely kind gesture. Thank you

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Always arrives on time

Always arrives on time, so i never run out. Competative price. Now able to not use prescribed medicine, so preventing kidney damage to my dog. Avery good product, keeping my dog mobile.

13 July 2026

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