Yumshi Reviews 

644
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wow just wow !! As a connoisseur of Chinese food I must admit me & my family thought the food Yumshi provided was fresh , yummy , authentic & with a fabulous portion size made for singletons , couples... See more

Company replied

Rated 5 out of 5 stars

Delivered first thing Friday morning so it could go straight into fridge. Well packed, strong cartons and generous portions. Just tried veggie chow Mein and it was amazing! Can’t wait to try the other... See more

Rated 5 out of 5 stars

As a regular customer i have tried most of the meals, all are as good if not better than my normal Chinese takeaway. The main difference is that I can order five or six meals in one go, they keep for... See more

Company replied

Rated 5 out of 5 stars

DPD somehow misrouted my parcel. I contacted Yumshi via WhatsApp and they told me in case the ice packs melt and the food is not cold. They would offer either a refund or arrange another delivery. Wh... See more

Company replied

Company details

  1. Meal Delivery
  2. Catering food and drink supplier
  3. Chinese Takeaway
  4. Food Manufacturer
  5. Food producer

Written by the company

Fresh restaurant quality Chinese delivered nationwide


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

644 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(644)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply delicious!

Very happy with my delivery. Fresh and delicious dishes. I will be ordering again for sure.

15 May 2022
Yumshi logo

Reply from Yumshi

Thank you Suzie for the lovely review, so happy to to hear you enjoyed the meals!

Jonny
Co-founder

Rated 5 out of 5 stars

The food was fantastic

The food was fantastic, very fresh.
Ordered to norfolk delivery was on time and food smashed our expectations, will definitely use this service again.
Thanks Yumshi

13 May 2022
Unprompted review
Yumshi logo

Reply from Yumshi

Thank you so much Jacob! Glad you enjoyed your order with us. If there's anything we can do for you do not hesitate to leave us a message at help.yumshi.com.

Jonny
Co-founder

Rated 5 out of 5 stars

Delicious meals

Quick delivery. Good size meals.
Easy to cook. Delicious. Taste authentic.

9 May 2022
Yumshi logo

Reply from Yumshi

Thank you for the lovely review Teresa, really appreciate it! Glad you enjoyed the meals.

Jonny
Co-founder

Rated 5 out of 5 stars

The product is great and I’ve upto now…

The product is great and I’ve upto now not having any sealing issues as before! Just wish that we had some more authentic Chinese dishes?

9 May 2022
Yumshi logo

Reply from Yumshi

Thank you, and glad to know you've not had any recent damages. We are working on a few things, please bare with us!

Jonny
Co-founder

Rated 5 out of 5 stars

Lovely

Have only tried 3 of the items ordered so far but they have all been really nice, will definitely be ordering again.

8 May 2022
Yumshi logo

Reply from Yumshi

Thank you Mrs L, glad you've enjoyed our meals so far! Hope you enjoy the rest! If you have any queries, do not hesitate to contact us by leaving a message on help.yumshi.com.

Jonny
Co-founder

Rated 5 out of 5 stars

great authentic Chinese food …

great authentic Chinese food delivered, only one let down was the Singapore noodles, they usually have chillies in and have a little kick, this time they did not, but they were still nice hence the 5 stars, will be ordering again at the end of the week

8 May 2022
Yumshi logo

Reply from Yumshi

Hi John thanks for the feedback. Our Singapore noodles do not have chilli in it as some customers found it too spicy. Therefore we will be soon releasing a newly developed chilli oil to go with our meals.

Jonny
Co-founder

Rated 5 out of 5 stars

fabulous food

arrived on time, well packaged, great food, heated up well and tasted fabulous. recommended *****

8 May 2022
Yumshi logo

Reply from Yumshi

Thank you Mandy for the lovely positive and thorough review! Hope to see you again soon!

Jonny
Co-founder

Rated 5 out of 5 stars

Amazing

Amazing, so fresh really enjoyable, will be ordering again, packaged well

8 May 2022
Yumshi logo

Reply from Yumshi

Thank you so much! Glad you enjoyed it, hopefully see you again soon!

Jonny
Co-founder

Rated 3 out of 5 stars

Room for improvement

Veg Singapore noodles were totally tasteless. Couldn’t eat them. The plain chow mein was lovely tasting but extremely greasy. The tender stem broccoli however was beautiful.
The idea is great and it was nice to not have to order from a takeaway. However there is definitely room for improvement.

8 May 2022
Yumshi logo

Reply from Yumshi

Hi Tracey, really appreciate the review and sorry to hear you didn't enjoy some of our dishes. Thank you for giving us a go, I'll relay all comments to the development team.

Jonny
Co-founder

Rated 5 out of 5 stars

5 stars because the food is excellent

5 stars because the food is excellent. A repeat order. My only concern, and may stop me re-ordering for a while, is there is a notes section when you order, and as I have an onion allergy plus hate them, I asked if the only meal to have onions was the beef in black bean sauce, which my husband loves. It all arrived with the onions. So I spend time picking the flipping things out! Our local Chinese take-away always alter to suit problems. The curry sauce was also not to our taste, but we do love the freshness of the meals, and the excellent packing & delivery.

8 May 2022
Yumshi logo

Reply from Yumshi

Hi there, really sorry about that. The notes section is passed directly to the courier for information on the delivery. Unfortunately at this moment in time we do not currently have the capacity to modify dishes, due to the batch cooking process that is required to get all the meals out on time. This is probably not what you wanted to hear, however it will definitely be a future consideration when we are able to scale up.

Jonny
Co-founder

Rated 5 out of 5 stars

Great food & Great Customer service

Great food, fast delivery and best customer service ever I had a little problem and it was dealt with straight away you can't ask for better service.

7 May 2022
Unprompted review
Yumshi logo

Reply from Yumshi

Thank you Anna, apologies again for the damage during transit. We are working on a better solution to better protect the meals, should be ready in the next couple of months!

Jonny
Co-founder

Rated 5 out of 5 stars

Great Chinese Food

Really tasty Chinese food. Great portions, good value for money, delivered to your door. What’s not to like about that. Well done team Yumshi.

6 May 2022
Yumshi logo

Reply from Yumshi

Thank you so much Paul! Glad you enjoyed your meals, looking forward to seeing you again!

Jonny
Co-founder

Rated 1 out of 5 stars

Horrible... Chinese pork for one!! Pork was minimal, soggy leek or spring onion?,rice was like mash potato!!...no taste of Chinese!!!..... half was fed to my collies!!!!

Shocking!.... spose to be meal for one.... Chinese pork... was minimal, soggy leek or onion ,rice was like mash potato!!.... no Chinese flavour!!!
Half given to my collies!!!

3 May 2022
Yumshi logo

Reply from Yumshi

Hi Malachy,

Thank you for taking the time to write a review. Sorry to hear you didn’t enjoy the meals, please do get in touch with us so we can solve any issues. Just head over to help.yumshi.com and leave us a message and we’ll do our best to respond with a solution asap.

Jonny
Co-founder

Rated 5 out of 5 stars

Brilliant food

Brilliant food. Quick delivery, excellent presentation, a long shelf life (for fresh food), a decent price and very tasty!

3 May 2022
Yumshi logo

Reply from Yumshi

Thank you so much for the review! Glad you enjoyed your first order with us. If you have any questions please message us at help.yumshi.com.

Jonny
Co-founder

Rated 5 out of 5 stars

Wow just wow !

Wow just wow !! As a connoisseur of Chinese food I must admit me & my family thought the food Yumshi provided was fresh , yummy , authentic & with a fabulous portion size made for singletons , couples & families ( yes in one go , half for another day or freeze some or all ) ,without a doubt I will be reordering again ,just to say I had £50 pounds worth so tried a good few different things ! X

2 May 2022
Yumshi logo

Reply from Yumshi

Thank you Amanda, so happy to hear you enjoyed your first order with us! If there's anything we can do for you just leave us a message at help.yumshi.com.

Jonny
Co-founder

Rated 5 out of 5 stars

great flavours

great flavours good quality delivered as said on time well packed

1 May 2022
Yumshi logo

Reply from Yumshi

Thank you Tony! Glad you enjoyed your first order with us, hope to see you again soon.

Jonny
Co-founder

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look