Yumyumsonline Reviews 1

Refund promised but never received

I returned an item to yumyumsonline.com using the return label they provided. The parcel was delivered back to them successfully.

On 6 January, I was told my refund would be processed within 3–5 working days. Despite multiple follow-ups over several weeks, the refund was never received.

I was repeatedly told the refund had been requested or escalated, but no case number, proof of refund, reference, or confirmed refund date was ever provided. Deadlines were ignored, and eventually communication stopped altogether.

Very disappointing experience. I would advise caution when ordering, especially if there is a chance you may need to return an item or request a refund.