YunoJuno Reviews 

1,092
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly fast, responsive, human, and helpful, making interactions pleasant and smooth. The customer service is frequently highlighted as outstanding, with many appreciating the personalized attention and efficient problem resolution. Reviewers are particularly impressed with the quick response times and the overall ease of use of the platform, making contract management straightforward. The service provided is often described as excellent, with consumers noting the efficiency and seamless experience, whether hiring or being a freelancer. However, some people also felt that while the platform is user-friendly and not cluttered, its activity level could be higher, and the user experience could be improved in some areas.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often highlighting their quick response... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the excellent and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, finding the platform very user-friendly and easy to... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Rated 5 out of 5 stars

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more

Rated 5 out of 5 stars

I just started using Yuno juno this year and the staff have been lovely! Especially one called Mary, she was attentive when I was enquiring and always kept me in the loop! Yuno juno in general has... See more

Rated 5 out of 5 stars

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as bes... See more


Company details

  1. Recruitment
  2. Online marketplace
  3. Talent agency

Written by the company

What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution. The YunoJuno Freelance Management Platform provides your business with full oversight and control with how you source, manage and work with your freelancers. With built-in IR35 workflows ensuring complete compliance throughout the entirety of your engagement, and all the tools to source and manage and pay your contingent workforce, the YunoJuno FMS transforms your competitive edge with freelancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,092)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Mar got back to me really quickly on a specific issue and the issue was turned round super fast. Great experience!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience for freelancers

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get paid. Really simple and sounds really obvious but when you're a freelancer life is usually anything but that with constant chasing to get paid for penny-pinched projects. Any time there's a hiccup, YJ staff are fantastically fast, responsive and human. Love it.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

YunoJuno is an excellent platform for…

YunoJuno is an excellent platform for freelancers. It’s professional, easy to use, and connects you with high-quality clients and projects. The workflow is seamless from start to finish — from finding jobs to getting paid. I’ve completed two great video editing projects through YunoJuno and had a smooth experience each time. Highly recommend it for creative freelancers!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. I have spoken with the team on a number of occasions both before, during and after a contract through the platform and the team have been punctual in their response and consistently helpful.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication, willingness to help and Hasan was able to fix my issue in no time. So far so good with YJ.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb helpdesk

This was the first time I reached out to YunoJuno and I am happily surprised with the service. My agent, Hasan, helped me not only with the query I had but he also gave me advice on how to change my profile. If only all customer support agents worked like him.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great platform to find freelance work / hire freelancers

Great platform to find freelance / contract work & to find a variety of freelancers for your business. I've used it on both sides and always had a great experience. Easy to use, makes it a lot smoother whether you're hiring a freelancer, or you are a freelancer yourself.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

My experience with YunoJuno has been…

My experience with YunoJuno has been excellent. They are always responsive and helpful with any questions or requests, payments are consistently on time, and a special thanks to Mar, who has been incredibly kind and efficient throughout.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Indeed a Good Experience!

It was my first time discussing a concerned matter. And, indeed the first experience was very good with him. He responded to my each email promptly, and the tone was also very polite and profession. He really resolved my matter. Happy to got him as my adviser!

Cheers!

15 October 2025
Unprompted review

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