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Z4Keys Reviews 574

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TrustScore 3.5 out of 5

3.4

Computer Software Shop
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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the service, finding it easy to use, quick, and efficient, with some even renewing their subscriptions for multiple years. They often highlight the excellent customer support and the quality of the products, noting that everything works as expected and is delivered promptly. Reviewers frequently express satisfaction with the quick connection and the helpful online assistance provided. However, some people were dissatisfied with the longevity of the products and the responsiveness of customer service, with several reporting that their subscriptions stopped working prematurely. There are also concerns about a lack of communication and slow response times to emails and messages, leading to frustration and unresolved issues. This has led some to express disappointment with the overall customer experience.

What people talk about most

Service

Clients share ambiguous opinions on service, with many expressing satisfaction, citing excellent, fast... See more

Subscription

People report ambiguous experiences with subscription services, with many expressing frustration over... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting a complete lack of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Product

Consumers find product experiences to be ambiguous, with many expressing disappointment as products stopped... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well i tried but unfortunately i did not read properly. I got yt but unfortunately i could not get my own yt account. So please read properly. But in full respect i did get a full refund instantly.... See more

Rated 4 out of 5 stars

Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will... See more

Rated 4 out of 5 stars

Second time account gone down. Promised a fix in 4 days. Paid for a year in December. Really does look like a scam. Very disappointed I have changed to 4 stars for you as I have been refunded. Jus... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew

Company details

  1. Computer Software Shop
  2. E-commerce service
  3. Security service

Written by the company

Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.

Contact info

3.4

Average

TrustScore 3.5 out of 5

574 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, I have several products from this company with zero problems. Highly recommend and good value for money. Many products to choose from all at a bargain price. Well done to all at Z4Keys.

2 October 2025
Rated 5 out of 5 stars

The best

This us an honest no scams company. I've had many dealings with them and each one was 5 star. They are very reasonably priced and reliable. I will continue to use them in the future.

1 September 2025
Rated 1 out of 5 stars

No support or contact, avoid

My Spotify and YouTube accounts have been closed, had no correspondence from Z4KEYS.

04/04/2026 - Now have Spotify back, but not the plan I purchased, but at least it's here. It took quite a long time to get this resolved however. I appreciate it had an impact on hundreds of accounts.

07/04 Still without YouTube, been over a week now. Every time I get in touch they say they are working on it. It shouldn't take this long.

12/04 - YouTube went off on 27 March, still waiting for it either to be reinstated or my money back. YouTube refund them the money on 27 March too. The way things have been id rather just have my money back. Going to give it two more days and then approach my credit card company.

17/04 Still no reply or contact from Z4KEYS. Safe to say I will never use them again. I have now deleted the original review.

29 August 2025
Unprompted review
Rated 3 out of 5 stars

Service has been hit and miss

Service has been hit and miss. Had to swap profiles due to errors. Messaged them over a week ago as nothing was working. Still nothing working. Asked for a partial refund.

19 August 2025
Unprompted review
Z4Keys logo

Reply from Z4Keys

Please contact us via WhatsApp So We Can Help You and figure the problem, attach your email so we can check it
We always respond in less than 24 hours, It can't happen we ignore someone or not responding in a week
https://wa.me/z4keys

Rated 5 out of 5 stars

Would definitely recommend.😄

Can't recommend these guys enough. Just subscribed for my second year of Spotify. My first year with Z4Keys was absolutely spot-on; I didn't have one issue at all with my sub. Brilliant service and outstanding customer support as always. Give them a try; I promise you won't be disappointed. Thank you, Z4Keys.

4 August 2025
Unprompted review

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