Zadelkruk Nederland Reviews 784

TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Furniture Shop

Written by the company

Zadelkruk Nederland is dé specialist op het gebied van ergonomische zadelkrukken voor professionals en thuiswerkers. Vanuit onze eigen fabriek ontwikkelen en produceren wij hoogwaardige zadelkrukken die bijdragen aan een gezonde en actieve werkhouding. Doordat wij in eigen beheer produceren, kunnen wij snel anticiperen op specifieke klantwensen, maatwerkoplossingen bieden en ons assortiment voortdurend uitbreiden en verbeteren. Kwaliteit en klanttevredenheid staan bij ons centraal. Daarom bieden wij standaard een 30 dagen proefperiode aan. Zo krijgt iedere klant ruim de tijd om onze producten uitgebreid te testen in de eigen werkomgeving. Bevalt het niet? Dan zoeken wij samen naar een passende oplossing. Daarnaast geven wij met vertrouwen maar liefst 5 jaar garantie op onze zadelkrukken – een bevestiging van de duurzaamheid en kwaliteit waar wij voor staan. Wij geloven in persoonlijk contact en duidelijke service. Heeft u vragen of wilt u advies? Neem gerust contact met ons op via info@zadelkruknederland.nl of bel ons op 030-3690314. Ons team staat klaar om u deskundig en vriendelijk te helpen. Bij Zadelkruk Nederland combineren wij ergonomie, kwaliteit en service – voor gezond en comfortabel werken. Heeft u bij ons een product gekocht en wilt u een review achterlaten, doe dit dan via Trustpilot op onze pagina. Met hartelijk groet, Team Zadelkruk Nederland


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

784 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 3 out of 5 stars

I can't attach the back to my chair…

I can't attach the back to my chair because I can't removed the 5 inch bolt that is attached.

29 July 2024
Zadelkruk Nederland logo

Reply from Zadelkruk Nederland

Good afternoon Lia, maybe there is something wrong with your order. Please call us tomorrow so we can discuss about this problem and solve it as soon as possible. Thanks.

Rated 1 out of 5 stars

Most unbothered company

Very difficult to deal with this company. I received an email from them the day after my first review, which was useless basically. I was told in the email that they will send a new package, since the first one was send back to them, bcs of continuous wrong sorting. But they did not mention which address they will send it to, which is very important bcs I had made a mistake with the postal code, and I ‘ve been trying to correct with them for a month now-but they won’t respond, nor confirm! So I don’t know. DHL can’t fix it if the sender won’t. And the sender, Zadelkruk, is the most unbothered company I ve ever dealt with. No need to mention I will never-ever purchase anything from them again ☠️❌⛔️

13 January 2024
Zadelkruk Nederland logo

Reply from Zadelkruk Nederland

Hello Ioanna, we are sorry that we have not been able to provide you with the proper service. We are always available to help by calling us at 030 369 0314 or by mailing us at support@zadelkruknederland.nl. If you'll send us a message we'll get back to you today.

Rated 1 out of 5 stars

I ordered twice and both times not good

I ordered twice from them, and both times they did not have the bruin chair I ordered. First time they contacted me to propose any other colour and I said no. I asked when the bruin chair will be available and they advised a month later. A month later I get on the site and it says the chair is available but will be delivered end of the month. I ordered and waited for another month, finally my chair arrived and this time they decided to send me black chair without asking me.
Trying to contact them and no reply for a week now.

27 November 2023
Zadelkruk Nederland logo

Reply from Zadelkruk Nederland

Hi there,

We sent you an email.
Please call me on 0629810835

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