Zafiro Equestrian Reviews 89

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Always good service from Jayde. She is very informative, always telling what is up with her delivery. She have good offers and good prices.

Rated 5 out of 5 stars

Absolutely excellent company with even better personally attentive care and fantastic products, jayde is helpful caring knowledgeable and is on the same wave length as normal horse people trying to do... See more

Company replied

Rated 4 out of 5 stars

Absolutely love my products- very please with the quality! Had a problem with the postage this time for the first time since ordering with Jade- however once I notified her, this was investigated an... See more

Company replied

Rated 4 out of 5 stars

The item that I ordered 16 days ago has still not arrived! When I put the tracking number “it doesn’t exist”. Update: Somebody of the customer service contacted me after this review, the pe... See more

Company replied

Company details

  1. Equestrian Shop

Written by the company

Small, family-run equestrian shop that aims to provide an unforgettable service as well as a world of choice with the best brands at amazing prices. We have a small shop based in the sunny Spanish town of Las Lagunas de Mijas and an online store. We are bilingual in both English & Spanish. As horse owners ourselves, we understand the ever-evolving needs we have as well as our horses. We use this ongoing experience to advise you & keep up to date with science, news, trends & more.


Contact info

4.2

Great

TrustScore 4 out of 5

89 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Zafiro Equestrian is simply the Best

Zafiro Equestrian is always a delightful shopping experience. Jayde makes every order personable . Stock is the best of quality at prices very competitive.

29 November 2024
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Reply from Zafiro Equestrian

Thank you so much for your lovely words Lesley-Anne. We really try to make every experience perfect and personal, and I am pleased it shows xx

Rated 5 out of 5 stars

Always the best service and products ❤️…

Always the best service and products ❤️ Everything you need for yourself and your horse 🐴👍🏼😍

15 November 2024
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Reply from Zafiro Equestrian

Thank you so much Linda! It is always an absolute pleasure to serve you and your pony Picasso. Big hugs x

Rated 5 out of 5 stars

Fantastic service and professional…

Fantastic service and professional always going above and beyond to help and finalize your order prompt delivery on your product’s.

8 November 2024
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Reply from Zafiro Equestrian

Thank you so much Nichola! It was such a pleasure to serve you - and I look forward to the next time you order. Thanks again xx

Rated 5 out of 5 stars

Product sourced and ordered specially

Product sourced and ordered specially! Great price, fast postage and great customer service as always! Highly recommend.

6 November 2024
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Reply from Zafiro Equestrian

Thank you so much Claire! It's always a pleasure to help you, and I'm so grateful to you for leaving such a lovely review xx

Rated 5 out of 5 stars

Absolutely excellent company with even…

Absolutely excellent company with even better personally attentive care and fantastic products, jayde is helpful caring knowledgeable and is on the same wave length as normal horse people trying to do the best for there horses..!! Highly recommend to anyone in Spain as she ships hassle free and easy..!! I would say we need more like her but we don’t because she is on it and fantastic…!!

29 September 2024
Unprompted review
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Reply from Zafiro Equestrian

Thank you so very much Tabitha! Your words are so kind and I'm so glad I've made such a great impression, as that's exactly how I'd like everyone to see Zafiro! Biggest hugs xx

Rated 5 out of 5 stars

Good service

8 August 2024
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Reply from Zafiro Equestrian

Thank you so much for your review Sarah! We hope to be able to serve you again soon! <3

Rated 5 out of 5 stars

Always great service.

Always great service from Jayde. Good prices and choice.

10 July 2024
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Reply from Zafiro Equestrian

Thank you so much for your review Lynn! It is always a pleasure serving you, and we hope to do so again shortly <3

Rated 4 out of 5 stars

Absolutely love my products- very…

Absolutely love my products- very please with the quality!
Had a problem with the postage this time for the first time since ordering with Jade- however once I notified her, this was investigated and sorted very promptly! So good service once again! Thank you 🙏

9 July 2024
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Reply from Zafiro Equestrian

Thank you so much Katie for your review! I am so sorry this time the postage didn't work to our advantage but I am so pleased you love everything you bought! I hope that with your next purchase, I can win that 5th Star 🤩 Big hugs Xx

Rated 5 out of 5 stars

Great products, great prices.

Love my leggings, t shirt snd hat. A great combo. Delivered promptly. Highly recommended 👌

9 May 2024
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Reply from Zafiro Equestrian

Thank you so much for your lovely review & I am even more happy to hear you love everything you purchased! Thank you so much again ❤️🙏🏻

Rated 5 out of 5 stars

Such a fabulous company

Such a fabulous company, everything arrived on time and quickly, thanks again

16 April 2024
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Reply from Zafiro Equestrian

Thank you very much for your lovely words & for taking the time to leave a review! I am so grateful & look forward to helping you again very soon, Jayde Xx

Rated 5 out of 5 stars

Excellent products

Excellent products, excellent service!

13 March 2024
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Reply from Zafiro Equestrian

Thank you so much Deborah for your kind review, I am so grateful to have you as a customer! I hope to be able to help you again soon, take care, big hugs, Jayde xx

Rated 5 out of 5 stars

excellent service

There was problem with 1st order, quickly resolved and replacement order sent, excellent thank you

13 March 2024
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Reply from Zafiro Equestrian

Thank you so much Jane for your kind words! I am so pleased the replacement order got to you quickly & perfectly as expected. I really hope to be able to help you again very soon. Big hugs, Jayde xx

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