I’ve had zero issues ordering from this site to Norway. The shipping is surprisingly fast, and everything is as it should be. I’ll be ordering more from Zakzkka! 😊
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See what reviewers are saying
A very underrated shop selling a massive range of great products, for the best prices you can get in the UK! They have been excellent at providing information on the best products for different needs,... See more
I was not sure how active the business was as they have not updated their IG for a while but saw recent reviews on trust pilot so decided to go ahead with my order. It ended up being super quick shipp... See more
Company replied
It had very easy payment but there should be a stated difference between hada labo shirojyun premium whitening lotion 140ml and 170ml they are literally the same thing I mistakenly bought both of them... See more
Company details
Written by the company
Zak Zakka is an unique home to home online shop for those who love Japan and Japanese products. Our products are carefully selected for the attention to detail that has gone into designing these Japanese products. Zak Zakka is where you can get these authentic and unique Japanese products. We guarantee and ensure you receive the finest quality items which will fulfill your needs. Most of our items are stored in the UK warehouse so you will receive items within a week. You can also contact us directly for any other Japanese products and services which you may require that are not listed on the website and we will do our best to secure them for you
Contact info
Hakataeki Higashi 2--6-1, 8120013, Fukuoka, Japan
- info@zakzakka.jp
- zakzakka.com
4.6
Excellent
74 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very friendly and fast service
Very friendly and fast service. Products arrived in a good condition.
26 August 2025
It had very easy payment but there…
It had very easy payment but there should be a stated difference between hada labo shirojyun premium whitening lotion 140ml and 170ml they are literally the same thing I mistakenly bought both of them thinking they where different when I wanted to return it I sent Zak zakka an email and they responded in 24 to 48 hours which is great but I missed the email. The company also gives complementary sweets. The only thing I don't like is the high shipping prices which can be the same amount as the item
21 August 2025
Legit great company to get jap…
Legit great company to get jap skincare. Great service all along.
26 June 2025
Really good customer service and…
Really good customer service and arrived quickly from Japan. I would definitely recommend. 👍🏼
19 June 2025
Reply from zakzakka.com
Thank you so much for your review!
We look forward to your next orders soon!
Fantastic shop with a variety of…
Fantastic shop with a variety of quality Japanese products for a great price. Fast delivery and great service.
1000% recommend! :)
23 April 2025
Reply from zakzakka.com
Thank you so much for your recommendation!!!
Very good seller
Very good seller. I am very happy with the products they sell and the friendly and helpful communication.
23 April 2025
Reply from zakzakka.com
Thank you so much for sharing your experience!!
Excellent Service & Fast Shipping
After visiting Japan last year and discovering so many quality and innovative products, I've been on the lookout for ways I can reliably purchase these from the UK. This was my first time ordering from Zak Zakka and I would highly recommend.
I ordered cosmetic products that would be dispatched directly from Japan, and promptly received a helpful email from Keita, informing me of the shipping process and timescales. Delivery was made to my address within 6 days, and they had even included a little bonus gift of milk candy, which was much appreciated!
Overall, there's a good range of products at very fair prices and the service was efficient and reliable, with great communication. I will happily order from them again.
3 May 2025
Unprompted review
Reply from zakzakka.com
Thank you so much for your review.
We are all gald to know that our service satisfied you.
We have many items you experience, so looking forward to your next orders soon!
Great product and fast shipping
I was not sure how active the business was as they have not updated their IG for a while but saw recent reviews on trust pilot so decided to go ahead with my order. It ended up being super quick shipping and item came in immaculate state. Grateful to the other reviews as they helped me make the decision to make the purchase.
25 April 2025
Unprompted review
Reply from zakzakka.com
Thank you so much for shopping with us this time!
Your comment will encourage our customers to go ahead!!
Legit company
Legit company. I am very happy with my purchases. I hope they can have more sweet treats . I will definitely order again
4 April 2025
Unprompted review
Reply from zakzakka.com
Thank you so much!
Swift delivery and reliable service
I've been ordering my skin care products from the shop for up to 2 years now and they have been very efficient. The delivery is very swift and the products are great.
24 March 2025
Reply from zakzakka.com
Thank you so much for ordering us several times.
We look forward to serving you again very soon!
Reply from zakzakka.com
Thank you so much!
Excellent and friendly customer service
Really happy with my purchase! Keita was very helpful, and communicated with me in a timely manner. I’ll definitely use this store again for buying Japanese cosmetics! Thank you!
23 January 2025
Reply from zakzakka.com
Thank you so much for giving us 5 stars review!!
We look forward to your next order soon!
Ordered a few items with the delivery…
Ordered a few items with the delivery to the UK, on time delivery and great quality products. Thank you!
22 January 2025
Reply from zakzakka.com
Thank you so much for giving us 5 stars!!
Very reliable and quality goods!
Quality goods, communication is great and delivered to UK quite fast
22 January 2025
Reply from zakzakka.com
Thank you so much for your review!
Looking forward to your next orders!
Customer service very fast to answer
Customer service very fast to answer. Shop highly recommanded
21 January 2025
Reply from zakzakka.com
Thank you so much for your review!
Reply from zakzakka.com
It was due to the incomplete address was provided, we are afraid.
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