I ordered a phone chain from Zanaé because I’m constantly dropping my phone while filming videos in the garden 😂. The beads are beautiful; naturally, the first thing I did was film an unboxing video... See more
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See what reviewers are saying
excellent rapide efficace un grand merci j'ai eu rapidement ma commande. je le recommande. cdlt sylvie
Product exactly as advertised and delivered on time. Very pleased with this product/service.
Company replied
Very nice product. Arrived within a few days of it ordering. Thank you very much.
4.9
Excellent
8k reviews
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My new phone chain looked great on video
I ordered a phone chain from Zanaé because I’m constantly dropping my phone while filming videos in the garden 😂. The beads are beautiful; naturally, the first thing I did was film an unboxing video before I’d even attached it to the phone haha. I installed the attachment incorrectly at first, but my granddaughter fixed it in two seconds. Now I always have my phone with me, and it looks stylish, too.
11 September 2026
Unprompted review
Reply from Zanae
Hi Marharitha, Thank you so much for your lovely review! 🥰 We’re delighted you love your Zanaé phone chain and that it’s keeping your phone close while you film in the garden! And we loved the unboxing story . Enjoy it! Zanae's team
Shipment was blocked at the duty
Unfortunately the shipment was blocked at the duty, bedause there was not visible, what kind of goos and the value was inside of the parcel. I had to send the papers and value for customs clearance. But after that shipment was very fast and love the items!
2 December 2024
Reply from Zanae
Hello,
Thank you for reaching out. We're sorry to hear that your shipment was initially blocked at customs. We understand how frustrating that can be, but we're glad to hear that the process was resolved quickly and that you love the items!
If you have any further questions or need assistance, feel free to contact us.
Best regards,
The Zanae.shop Team
Love the chains, but dont like the support!
Love the chains. Looking great and very fast delivery to germany. But sorry guys, your support should be able to answer! I had a problem with one chain and did not get answer even after writing two times! Very disapointing...
19 September 2024
Reply from Zanae
Hello Tugba,
Thank you for your feedback and for your kind words about our chains and delivery service. We sincerely apologize for the inconvenience regarding our support team. After checking, it seems we did not receive your emails, but we have now sent you an email so we can address the issue with the chain together.
We appreciate your patience and are committed to resolving this as quickly as possible.
Zanae.shop Team
Reply from Zanae
Bonjour,
Merci de votre retour,
Nous sommes ravi de voir que notre service vous plaisent ;)
Votre satisfaction est notre mot d'ordre.
Nous espérons votre prochaine commande bientôt
L'équipe Touchiz
Problème de contact
Problème : j’ai du intercaler une protection car l’écran reste allumé au contact de la couverture
23 March 2022
Reply from Zanae
Bonjour
Merci pour votre remarque :)
Nous en prenons compte pour nous améliorer ;)
A très bientôt
Touchiz.fr
Excellent service
26 December 2021
Reply from Zanae
Bonjour
Nous vous remercions de votre retour
Nous sommes ravis d'apprendre que vous soyez satisfais de nos services ainsi que du produit, cela est très important pour nous.
Nous espérons vous comptez parmi nos clients fidèles ;)
A bientôt
L'équipe Touchiz
SERVICE PARFAIT
30 November 2021
Reply from Zanae
Bonjour
Merci de votre commentaire :)
Nous faisons toujours en sorte que nos clients soit satisfais, nous sommes ravis que vous le soyez ;)
Nous espérons vous retrouver bientôt
L'équipe Touchiz
Service exelent.
30 October 2021
Reply from Zanae
Bonjour
Merci de votre retour :)
Nous sommes ravis que vous soyez satisfait.
A bientôt
L'équipe Touchiz
Article correspondant donnant…
Article correspondant donnant satisfaction à tout point de vue.
7 September 2021
Reply from Zanae
Bonjour
Merci pour votre retour cela nous fait plaisir.:)
Nous sommes touchés par votre confiance et sommes ravis que nos produits et services vous apportent pleine satisfaction :)
L'équipe Touchiz
service excellent
3 September 2021
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Nous vous remercions autant pour votre confiance et sommes ravis que nos produits et services vous apportent pleine satisfaction :)
A très bientôt :)
L'équipe Touchiz
Product exactly as advertised and…
Product exactly as advertised and delivered on time. Very pleased with this product/service.
18 August 2021
Reply from Zanae
Hello,
Thank you for your comment!
Thank so for your trust and are glad that our products and services bring you full satisfaction :)
The Touchiz team
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
La qualité de nos produits ainsi que le service que nous fournissons justifient cette différence de prix: livraison gratuite et flash, hotline gratuite et disponible à tout moment, service après-vente ultra réactif, garantie sur nos produits et aussi notre politique satisfait ou remboursé :)
L'équipe Touchiz
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Merci également pour votre confiance. Nous espérons vous revoir bientôt.
L'équipe Touchiz
EXCELLENT SERVICE
19 July 2021
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Merci également pour votre confiance. Nous espérons vous revoir bientôt.
L'équipe Touchiz
Reply from Zanae
Hello,
Thanks for your comment!
Also, many thanks for your trust. Hope to see you soon.
Touchiz team
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Merci également pour votre confiance. Nous espérons vous revoir bientôt.
L'équipe Touchiz
Efficace simple et rapide produit…impeccable
Efficace simple et rapide produit conforme prix raisonnable
10 July 2021
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Merci également pour votre confiance. Nous espérons vous revoir bientôt.
L'équipe Touchiz
Excellent service.
6 July 2021
Reply from Zanae
Bonjour Michele,
Nous sommes vraiment reconnaissants de votre appréciation pour nos produits. Savoir que vous les aimez nous motive à continuer à vous offrir le meilleur. N'hésitez pas à revenir nous rendre visite lors de votre prochain shopping en ligne !
L'équipe Zanae.shop
Très bon service
4 July 2021
Reply from Zanae
Bonjour,
Merci pour votre commentaire !
Merci également pour votre confiance. Nous espérons vous revoir bientôt.
L'équipe Touchiz
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