Zap Sweets Reviews

493

•

4.9

Sweet shop

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share that shopping on the platform is completely seamless, thanks to a very intuitive and user-friendly website combined with simple ordering steps. Buyers truly appreciate the extensive selection of delicious, high-quality sweets that always arrive fresh, well-packaged, and reasonably priced. Shoppers repeatedly praise the prompt dispatch and exceptionally fast, secure delivery services that consistently meet their daily expectations. However, some customers also noted minor delivery coordination challenges, such as couriers requiring someone present on the first attempt, alongside occasional duplicate toy surprises in product orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping and... See more

Product

Reviewers highlight positive aspects of product quality, consistently describing the sweets as fresh,... See more

Price

Customers had positive experiences with price, consistently highlighting great and competitive values across... See more

Reviews shaping this summary

Company replied

I always buy my sweets from this company they have never let me down even if they have ran out of stock they always notify me when the stock is back in for me to buy

Company replied

Ordered from Zap sweets so many times ( I have a sweet tooth 🤣) and they always have what I want and the delivery is always very fast . I don’t even bother looking anywhere else for my sweet fix now... See more

Company replied

Excellent sweets at a great price! Speedy delivery too. Would highly recommend and will certainly use them again in the future.

Company replied

Company details

#4 of 35 best companies in Sweet shop

Information provided by various external sources

Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.

Contact info

Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, United Kingdom
info@zapsweets.co.uk
zapsweets.co.uk

4.9

Excellent

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Zap Sweets is a great site to by bulk sweets, the choice is great and price very competitive. The delivery is also very quick. All round a good site

31 March 2026

Reply from Zap Sweets

Jun 16, 2026

Thank you for your kind review!

Apr 6, 2026

Your eggs are quite good kids enjoyed…

Freshest stock, secure fast delivery, lovely customer service and great value prices. Sweet Perfection!

26 January 2026

Reply from Zap Sweets

Feb 21, 2026

Thank you for your kind review!

Jan 15, 2026

Still waiting for delivery…….

Still waiting for delivery as the delivery company would not leave on the first attempt needed someone to be at the property.
How are people expected to accept parcel delivery when they are also out working doing similar hours as the delivery company.

8 January 2026

Reply from Zap Sweets

Jan 15, 2026

Evening! Many apologies for this. This wasn’t something that we were aware of.

I have contacted our courier straight away (I’ve CC’d yourself into this communication also) and advised of the leave safe request and to ensure a swift re-delivery to you.

If you have any issues, please do reach out to us first via e-mail or our online contact form, we’ll be happy to get any queries sorted straight away.

I hope this will now be resolved very quickly for you and we can work to getting a 5* review in the future!

Jan 9, 2026

Great choice and great price

2 January 2026

Reply from Zap Sweets

Jan 14, 2026

Thank you very much for your kind words!

Dec 2, 2025

The Best!

Exceptional service, great prices & super speedy dispatch and delivery.

25 November 2025

Reply from Zap Sweets

Jan 14, 2026

Thank you very much for your kind words!

Nov 6, 2025

Great service great price

30 October 2025

Reply from Zap Sweets

Jan 14, 2026

Thank you very much for your kind words!

Nov 4, 2025

Ordering was simple and the delivery was quick and efficient. The other reason was pricing as all products are competitively priced.

29 September 2025

Reply from Zap Sweets

Oct 22, 2025

Thank you for your kind review!

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