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Company details

  1. Clothing Shop
  2. Ladies' clothes shop

Information provided by various external sources

Zara SA is a Spanish fast fashion retailer based in Arteixo in Galicia.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

No history of asking for reviews

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2.8

All reviews

(3)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

BOYCOTT this shop

BOYCOTT this shop, app and website.
Please be warned.
If you don’t believe me look up Zara. And google Zara head office. You will see that you cannot contact them.
Check out all the comments on instagram that they delete daily.

They badly described items they arrived completely different .. Charged me postage and then charged again to post back.
I didn’t change my mind. They described them incorrectly, but they literally wrote to me and told me “tough take it or leave it”
I spent 14 days on WhatsApp chat. Instagram, website chat. You cannot phone them. They DONT CARE ONE BIT. They are horrible nasty people,
They said “whatever you say our decisions stands”
So I’ve returned the junk clothing. And I’m doing a claim though my bank for all charges and my bank will take the money from them.

I wouldn’t go into Zaraman. Zara. Or shop online with Zara if they was the last shop in existence. I’d rather go naked .

The nastiest people I’ve ever dealt with. Zero empathy. Zero interest. Lies. Cheats. Tricks and games. That’s all they are.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Zara man is best

There's hardly any reviews in here and I wonder why s that. been using their clothes for a while now and am pretty satisfied with whatever they have produced.

14 December 2021
Unprompted review

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