DO NOT ORDER FROM THIS COMPANY. I ordered items in October on preorder to be delivered end Nov.It is now 16th Jan and there is no sign of my order. I have sent them so many messages ,which initially... See more
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Absolutely joke of a company, ordered in December 15th never received the order asked for a refund and they will not respond, avoid at all cost
I ordered a black widow sweatshirt and it never came. I sent numerous emails and in all fairness to zavvi, their replies were pretty quick but the issues were never really resolved. Before I cancelled... See more
Zavvi any chance you will update your customers about whats happening with packages that were due to be delivered by fastway. Zero information on your website or social media. Messaged customer servic... See more
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This was my 4th purchase from zavvi
This was my 4th purchase from zavvi, always as described and never a problem, I would use again 🇮🇪👍👍
I got everything of them wit in 3 r 4…
I got everything of them wit in 3 r 4 days and it was all perfect still wanna get more stuff as well
Zavvi Don't trust them!!!!
I ordered a Lenco L 85 turntable from this website and nearly a month later I am still to receive it. When I contacted them regarding the item on 3 occasions I got what can only be described as automated replies from the vendor. The item is untraceable with the order number and its gone from being processed back to having being just ordered. They still have the item for sale on there website and I am beginning to wonder if it will ever arrive. There delivery time is pathetic there customer service is shocking and I will never order from the site again.
Outstanding site & the very best for…
Outstanding site & the very best for official Marvel Studios content
Great shop
Great shop loads of choices, unfortunately my parcel was on its way for weeks. It's not a shop fault still affects my experience. Eny way very happy with my purchase and Zavvi.
Only gripe I would have is the stock…
Only gripe I would have is the stock that I ordered would take so long, but that's not your fault.. Still waiting on a action figure which will now be released in June... Apart from that, everything is cool...!
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