Zecoya Reviews 

107
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I recently purchased an Alpha Track 3 starter kit Blood Glucose Monitoring System for my cat. It was for 169.99 but they had a 41% discount so I got it for 99 dollars. I had a feeling that it might n... See more

Rated 4 out of 5 stars

After seeing the reviews on here, I assumed I had been scammed and lost my money. The website had disappeared and I didn't bother attempting to contact them, just cursed my bad 2am shopping habits a... See more

Rated 1 out of 5 stars

Received probiotic product that expired 7 mos ago. Immediately contacted the company requesting a refund. Said they'd 'check their warehouse for fresh product'. A week later, still no update. Requeste... See more

Rated 1 out of 5 stars

Absolute waste of time. Took my order but didn't ship it. After 10 days I asked why and they said they'd ask their shipping department. After 3 days of waiting I asked again, same response, after anot... See more

Company details

  1. Health and beauty shop

Written by the company

Discover Zecoya, your ultimate online shopping hub, featuring an extensive selection of top-quality health and beauty products, household goods, and more, all with exceptional customer service and competitive prices for a superior shopping experience.


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1.7

Bad

TrustScore 1.5 out of 5

107 reviews

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No recent history of asking for reviews

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1.7

All reviews

(107)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Retail Experience with Zecoya

I've been shopping online for over a decade now, and I have to say, my recent experience with Zecoya is definitely up there with the best. As an online retailer, Zecoya managed to outshine its competitors by a significant margin with its comprehensive selection, user-friendly website, and unparalleled customer service.

The first thing I noticed about Zecoya was the sheer breadth of products they have on offer. Whether you're looking for cutting-edge electronics, the latest fashion trends, or unique home decor, Zecoya seems to have it all. And it's not just about quantity either; they maintain an impressive standard of quality that justifies their prices, often featuring products from trusted and reliable brands.

The Zecoya website is very well-organized and user-friendly. It offers intuitive search options, helpful product filters, and clear descriptions. The high-quality pictures of each product and the informative product descriptions facilitated a much more assured purchase. I was especially pleased with their easy-to-use mobile app which streamlined my shopping experience even further, allowing me to shop on the go with the same level of ease as on my desktop.

The seamless checkout process is another aspect of Zecoya's service that I feel is worth highlighting. With multiple secure payment options, swift transaction processing, and clear communication regarding my order status, the checkout experience was worry-free.

What truly distinguishes Zecoya, though, is their exceptional customer service. They have a proactive and highly responsive customer support team that genuinely seemed to prioritize my satisfaction. When I had a question about one of my orders, I received a helpful response within just a few hours. When I needed to return a product due to personal preferences, they handled it swiftly, hassle-free, with prompt refunds.

Additionally, Zecoya's commitment to fast and reliable shipping deserves commendation. Every single order I've placed has arrived at my doorstep within the estimated delivery window, perfectly packaged, with no damage or missing items.

In conclusion, Zecoya is an online retailer that I'd gladly recommend to anyone. Their expansive product range, user-friendly platform, efficient delivery system, and world-class customer service combine to create a top-tier online shopping experience. If you're looking for a reliable and satisfying online retail experience, you won't go wrong with Zecoya. Five stars all around!

2 June 2023
Unprompted review
Rated 1 out of 5 stars

Canadian SCAM !

Canadian SCAM !
This company doesn't exist but has an fictional address in Canada just to scam online.
And the government of Canada is colluding with this type of fraud.

22 May 2023
Unprompted review
Zecoya logo

Reply from Zecoya

Dear Customer,

We are concerned about your experience and the perception you have of our company. We want to assure you that Zecoya is a legitimate business, and we are committed to addressing any issues our customers face.

Regarding your order, we have processed a full refund, and as a gesture of our commitment to customer satisfaction, we have also ensured that the items were delivered to your doorstep on the 26th of June.

We understand the importance of trust and transparency in online retail, and we are continually working to ensure that our business practices meet the highest standards. If you have any further concerns or need assistance, please feel free to contact us at support@zecoya.com.

Thank you for bringing your concerns to our attention. We are dedicated to providing a positive experience for all our customers.

Best regards,
Customer Support Team, Zecoya

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