Not having the best experience with customer service. Tracking ticket still shows pending for drop off at USPS for 4 days now. I plan to issue a dispute and stop payment with my credit card company.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The dress is beautiful quality as pictured. I ordered a large but I don't fit it across the bust/ back so the zip won't do up. I've just started a weight loss program so I'm looking forward to fittin... See more
I am so impressed with the quality of the sweaters I ordered. They were a little more expensive than I usually buy but well worth every penny because the quality is excellent and they are so pretty. T... See more
Loved this A-line tunic with slight cowl neckline. The style is casually elegant AND flattering. Got several compliments the first day I wore it. Would love to see this with the insert color in red. I... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great fit
Great fit
A longer delivery time but that was from US to AUS
Lovely material
I ordered a dress for my grandson’s…
I ordered a dress for my grandson’s wedding. It is hideous! Lousy material and workmanship. The colors were nothing like the picture and neither was the style. Shame on you!!😡
TOO LITTLE TOO LATE
Ordered two dresses for a wedding on 5/08/23.
Received an email on 5/23/23 that one of the dresses had been cancelled and being credited $43.69. Received the dress that was supposedly cancelled on 6/1/23 and it did not fit. Have been trying to contact company to return since 6/5/23 with no luck. Can anyone tell me how they contacted the company?
Instructions on site do not work. Thank you
Payment with no dress
After ordering and receiving my dress, I emailed to explain I needed a larger size they told me to send payment for postage which I did and took a copy and sent to them. With no reply or even an email to say they received payment through PayPal.
After putting this on here I received an email, telling me my payment didn't go through RUBBISH.. they have my.money with no dress..
DO NOT BUY FROM THIS COMPANY.. IMPOSSIBLE TO GET HOLD OF IF ANYTHING GOES WRONG
It took a minute for my dress to show…
It took a minute for my dress to show uo, but I absolutely love it. The sizing chart was very accurate and the dress fits perfectly. I will definitely order from them again!
this website makes impossible return…
this website makes impossible return the merchandise
Very good service
Very good service. Very fast delivery and the dress is just beautiful.
I received a dress that I did not…
I received a dress that I did not order, I contacted them via email and told them I wanted to return the dress they sent, because it was not what I ordered. The dress they sent me I would not let a 90 year old wear. I got an email from them offering me $11 to keep the dress, I paid $60 total, they have not answered my many requests to return it. The name on the return address has the name Joe Doe.
DO NOT BUY from this company
DO NOT BUY from this company, very poor customer service! Purchased 3 dresses, didn’t fit, not true to size, tried many times to tell them I want a refund, but keep getting offers like $38US instead of of what I paid $220 and asking me to keep the items. Keep getting the run around. Even their policy states they can refund for any reason within 30days. False advertising!
Lovely Dresses
The two dresses I bought were lovely. Good sizing, fit perfectly. Material was of good quality.
I ordered 3 dresses that did not fit
I ordered 3 dresses that did not fit. I have communicated with them several times via email to make a return and have gotten the run around every time until this morning.
They are only offering me $21 and told me I would have to pay shipping in a previous email. The order was close to $150. They offered to send a different size which is not what I want.
I do not recommend this company at all. Took a long time to get the items to me. And now I can’t return items that are useless to me.
Again, I strongly do not recommend this company
Beautiful dress loved the fit
Beautiful dress loved the fit! I’m 5’11” and it was long enough!
Customer service has been great
Customer service has been great. Even though one of my items did not fit, they offered to send me a replacement item. Items take about 2 weeks to get but happy with what I received.
The coloring of the dress is not the…
The coloring of the dress is not the same as advertised. Sent and email days ago requesting return information and customer service has not responded.
I love the dress but it doesn't fit
I love the dress but it doesn't fit. Hope returning is easy.
Don’t order from them
Don’t order from them. They do not return emails about returns. Terrible business products from China
No Returns - They will not respond to emails…
They will not respond to emails requesting to return product, even though their web site clearly says they take returns - total waste of money. Do not buy from this front. Reporting to Attorney General for false advertising.
Very nice dress
I am trying to return these dresses and…
I am trying to return these dresses and keep getting the run around. You advertise that a return for a full refund can be done within 30 days. I am well within this timeframe. The last you offered me $16 to keep the dresses that do not fit! Please send me a return label!
The dress is beautiful quality!
The dress is beautiful quality as pictured. I ordered a large but I don't fit it across the bust/ back so the zip won't do up. I've just started a weight loss program so I'm looking forward to fitting it down the track that's why I'm not going to swap it for a bigger size.
The delivery and communication was also good with no issues. I would buy from Zekev again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








