I realised the Ashes Boxing Day Test wasn't going to make it to three days. I found three tickets late on the first day for the following (sold out) days play at Zenseats. I wasn't sure and worried a... See more
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Have tried to contact someone about my order and heard 0 response and feel very unsafe about the whole situation 😭. Supposedly selling tickets to Australian GP 2025, but from reviews I've heard. N... See more
Company replied
I had an excellent experience with Zenseats.com! I purchased tickets for an event and received them a week before the date, as promised. The seats were fantastic, exactly as described. The process was... See more
Company replied
I like potentially many other people was a bit skeptical before purchasing Melbourne Grand Prix tickets as it was hard to find information on Zenseats and there were limited reviews etc. I can tell yo... See more
Company replied
Company details
Written by the company
Zenseats is the premium secondary ticket marketplace that gives you access to the most in-demand events across Europe. Thanks to a carefully curated network of professional suppliers, we are able to constantly offer our customers top-tier, reliable tickets for the widest range of popular sports, music and entertainment events.
Contact info
Walter Gropius Business Centre,, Limassol, Cyprus, 3076, Cyprus, Cyprus
- support@zenseats.com
- zenseats.com
4.1
Great
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I highly recommend using Zenseats 👌 💯
I highly recommend using Zenseats 👌 💯
I was abit sceptical at first but
I received what I ordered
Thank you Zenseats 😊
19 December 2024
Reply from Zenseats
Hi Mark,
Thank you for your kind words and for trusting Zenseats! We're so glad we could provide the tickets you wanted and give you a great experience. Hope to see you back for your next event!
Best,
The Zenseats Team 😊👌
Ok experience
Paid more than I needed to but got tickets and with plenty of time! I didn’t realise I wasn’t paying Aus dollars.. my fault.. I guess!
26 November 2024
Reply from Zenseats
Hi Shannon,
Thanks for your feedback! We’re glad you received your tickets with plenty of time to spare. We understand currency conversions can sometimes be tricky, and we appreciate your understanding. Based on customer feedback, we’ve now added Australian Dollars (AUD) to our website to make the process clearer in the future.
If you ever need any help, feel free to reach out—we’d love to assist with your next event!
Best,
The Zenseats Team 🎟️✨
All worked perfectly well
6 January 2025
Reply from Zenseats
Hi Boris,
Great to hear everything worked perfectly for you! Thanks for choosing Zenseats – we appreciate your support and hope to help with your next event soon!
Best,
The Zenseats Team
Reasonable price based on the original…
Reasonable price based on the original cost and tickets arrived in a good time frame
7 January 2025
Reply from Zenseats
Hi Sandy,
Thanks for your review! We’re glad you found our prices reasonable and that your tickets arrived in good time. Hope you had an amazing time at the event—looking forward to helping with your next one!
Best,
The Zenseats Team
Used Zenseats a few times now...
Used Zenseats a few times now and have always delivered especially for last minute buys
9 November 2024
Unprompted review
Reply from Zenseats
Hi Lee,
Thank you for your continued trust in Zenseats! We're so glad to hear that we've been able to deliver, especially for those last-minute ticket buys. We appreciate your support and look forward to helping you secure more amazing events in the future!
Cheers,
The Zenseats Team
Legit Reseller
I like potentially many other people was a bit skeptical before purchasing Melbourne Grand Prix tickets as it was hard to find information on Zenseats and there were limited reviews etc. I can tell you that I have now received my official tickets from the seller which have been transferred to my Ticketmaster account so I can confidentially say that Zenseats is a legit reseller and you can trust them. It did take a couple months from the purchase date to receive my tickets from the seller but don’t stress you will get them. Highly recommend and probably will use again. Thanks you Zenseats!
7 January 2025
Unprompted review
Reply from Zenseats
Hi Adam,
Thank you so much for taking the time to share your experience with us! We completely understand that initial scepticism when trying something new, and we’re thrilled to hear that we could provide you with a trustworthy and smooth process.
We appreciate your patience as the ticket transfer timeline can vary depending on the seller, but we’re glad to hear everything worked out and you now have your official tickets in your Ticketmaster account. 🙌
Thank you for your recommendation and for putting your trust in Zenseats. We’re so happy we could be part of your Melbourne Grand Prix experience, and we can’t wait to help you with your next event! 🚗💨
All the best,
The Zenseats Team
it was great the tickets where delivery…
it was great the tickets where delivery 3 days before the event...
23 December 2024
Reply from Zenseats
Thank you for taking the time to leave us such a great review! We're so glad to hear the tickets were delivered three days before the event and that you had a positive experience.
We truly appreciate your feedback and look forward to helping you with your next event!
Best regards,
Sofia
Zenseats
Great Customer Service
I really appreciated the great communication and customer service from zen seats. They have responded to m questions promptly and I have receive my tickets for the Australia F1 Grand Prix for next year!
1 December 2024
Unprompted review
Reply from Zenseats
Hi Rachel, We're delighted to hear that you appreciated our communication and customer service. It’s always our goal to ensure a smooth and stress-free experience for our customers.
We’re thrilled you’ve received your tickets for the Australia F1 Grand Prix and hope you have an incredible time at the event this year! If you need anything else, don’t hesitate to reach out—we’re always here to help.
Best regards,
Claudia
Zenseats
I had an excellent experience with…
I had an excellent experience with Zenseats.com! I purchased tickets for an event and received them a week before the date, as promised. The seats were fantastic, exactly as described. The process was smooth, reliable, and hassle-free. I’ll definitely use Zenseats.com again for future events!
28 February 2024
Reply from Zenseats
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and enjoyable experience with Zenseats.com. Ensuring you receive your tickets on time and that your seats meet your expectations is always our top priority. We can't wait to help you secure great seats for your future events. Thanks for choosing us—we’ll be here whenever you’re ready for your next adventure! 😊
Great experience with Sofia from…
Great experience with Sofia from Customer Service. She listened to my requests and worked hard to find a solution for me, going above and beyond.
23 October 2024
Unprompted review
Reply from Zenseats
Thank you for sharing your experience! We're delighted to hear that Sofia provided such exceptional service and went above and beyond to assist you. Our team takes pride in ensuring our customers feel heard and supported, and your feedback means so much to us. We’ll be sure to share your kind words with Sofia. Thanks for choosing us, and we look forward to assisting you again in the future! 😊
Have tried to contact someone about my…
Have tried to contact someone about my order and heard 0 response and feel very unsafe about the whole situation 😭. Supposedly selling tickets to Australian GP 2025, but from reviews I've heard. Not guaranteeing my peace of mind.
I'd just like a refund. As my family have already organised tickets prior without my knowing 😥
🙏
14 October 2024
Unprompted review
Reply from Zenseats
Hello,
We're very sorry to hear about your experience. Please can you provide us with your email address or order number so we can look into this as soon as possible and assist you further. We want to ensure you're taken care of and address the situation promptly.
Thank you for your patience, and we look forward to resolving this for you.
Best regards,
Zenseats Customer Support
Customer Support Team
To the Olympics with zenseats
Ok the Tickets are not cheap but it works, a week before the Event we received the Tickets. Thanks!
22 July 2024
Got tickets for the England vs Slovenia…
Got tickets for the England vs Slovenia game. Received tickets 3 weeks before the game everything worked smoothly. Would definitely recommend
4 June 2024
Reply from Zenseats
Thank you for sharing your experience! We're delighted to hear that everything went smoothly and that you received your tickets well in advance of the England vs. Slovenia game. Your recommendation means a lot to us.
We hope you enjoyed the game and look forward to assisting you with future events!
Best regards,
Zenseats customer service
Reply from Zenseats
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the event and had a positive experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Best regards,
Zenseats Customer Support.
Reply from Zenseats
Dear Michael
We sincerely apologise for the inconvenience you experienced with your booking for the Tyson Fury vs. Oleksandr Usyk fight. We understand how disappointing it must have been to have the event rescheduled.
After reviewing your account, we acknowledge the frustration caused by this unforeseen change. As a gesture of goodwill, we offered a full refund despite not being obligated to do so under our terms and conditions.
We want to clarify that Zenseats is not a ticket tout. We are a reputable ticket reselling platform that works with professional sellers to provide our customers with access to a wide range of events. Our goal is to offer a reliable and transparent service for individuals seeking tickets to various events.
Customer satisfaction is our top priority, and we strive to accommodate our customers to the best of our ability, even in challenging circumstances like this. We regret that we couldn't meet your expectations on this occasion.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.
Best regards,
Zenseats Customer Support
Amazing experience thanks to Zen-seats
Amazing experience thanks to Zen-seats, ticket was delivered without hustle
24 January 2024
Reply from Zenseats
Dear Palash,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an amazing experience with Zenseats and that your ticket was delivered to you without any hassle.
Providing excellent service and ensuring a seamless ticketing experience for our customers is our top priority, and it's always rewarding to hear that we've succeeded in doing so.
We sincerely appreciate your support and look forward to serving you again in the future. If you ever need assistance with tickets or have any questions, please don't hesitate to reach out to us.
Thank you again for choosing Zenseats!
Tickets arrived as said on the day
Tickets arrived as said on the day , the reason I used this firm was because WOW tickets let me down!!!
14 January 2024
Reply from Zenseats
Dear Sebastian,
I'm delighted to hear that your tickets have arrived as expected, on the specified day. Our team at Zenseats is committed to providing a reliable and efficient service, ensuring that your experience with us is smooth and hassle-free.
We understand the importance of reliable ticketing, especially when the need arises due to prior disappointments with another company, but we're thrilled to have earned your trust and business.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Zenseats We appreciate your business and hope you have a fantastic time at the event!
Good comms…tickets arrived two days…
Good comms…tickets arrived two days before the event…put my mind at rest.
Nice late Christmas present for my son
29 December 2023
Reply from Zenseats
Dear Ian,
Thank you so much for your kind words! We're thrilled to hear that our communication has been satisfactory and that your tickets arrived with ample time before the event. Providing peace of mind to our customers is one of our top priorities, and we're delighted to have achieved that for you.
Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out.
Once again, thank you for choosing Zenseats. We appreciate your trust in us, and we look forward to serving you again in the future.
Great communication from the team at…
Great communication from the team at Zenseats. And they gave us amazing seats. Very happy!
23 October 2023
Reply from Zenseats
Hi Andrea,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience. Your kind words and support mean the world to us.
We can't wait to serve you again in the future, and if you ever have any questions or need assistance, please don't hesitate to reach out to us.
Thanks again for choosing Zenseats.
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