I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Using Zenstores to manage our multi-channel dispatch was the best move we made. It takes a matter of minutes to print invoices, create labels and mark hundreds of orders shipped across eBay, Amazon an... See more
Company replied
We have been working with Zenstores since the beginning, always helpful, someone always gets back to us quickly with explanations and suggestions, also open to suggestions themselves. Any tiny issues... See more
Company replied
We've been using Zenstores Despatch since we launched 8 months ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle... See more
Company replied
Company details
Written by the company
UK's #1 Shipping Software For Growing Businesses Zenstores helps thousands of businesses confidently handle order volumes with lightning fast fulfilment flows designed for ecommerce brands. Whether your priority is improving operations, saving money on postage, or winning more customers – Zenstores is the platform to take your business to the next level. Seamless syncing: Connect orders from everywhere you sell into one simple platform Faster fulfilment: Speed up dispatch with automations for picking, packing & shipping Carrier choice: Ship with trusted carriers like Royal Mail, FedEx, InPost & many more Flexible delivery: Offer customers 24/7 collection with locker shipping options Smart checkout: Boost conversion with accurate, dynamic delivery date estimates Error-free packing: Minimise mistakes with beautifully simple pick & pack docs Exclusive savings: Drive down postage costs with discounted rates
Contact info
Studio 5, Utility House, 3 York Court, Upper York St, Bristol, BS2 8QF, Bristol, United Kingdom
- +44 (0)117 205 0604
- info@zenstores.com
- zenstores.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wish I'd found them sooner
So straight forward and easy to use. Has saved hours of work for me!
Been using Zenstores for 2 years, they are very friendly and helpful.
My business has been using zenstores…
My business has been using zenstores for three years and it has transformed, simplified and streamlined our online distribution beyond belief. i would recommend zenstores to anyone.
Ian Ackroyd
Director
the temperance spirit company Ltd
teetotal drinks
Just Amazing
We have been using Zenstore for many years. Yes, we have tried many other systems, but nothing out there even comes close to Zenstore.
Zenstore is so easy to use, setup is simple. However, if you need help, their support is beyond Amazing. A speedy and accommodating support team that work hard to resolve any issues, even when it is not a Zenstore issue. I have never know any problems over the year that would prevent label printing: a very reliable system and support.
I can honestly only say they are AMAZING.
perfect
perfect, this save my time. also i am happy with the service from zenstores.
What a wonderful time saving app!!!
The best order fulfilment software in…
The best order fulfilment software in the UK. Strongly recommended for small business, saves you a lot of time. Easy integration with eBay, Amazon, Shopify and others. The Zenstores team customer support is second to none, they are fast, reliable and their plans are quite cheap if you compare to similar software providers.

Reply from Zenstores
Excellent software
Excellent software, filters are nice and easy to use and lots of time each week is saved.
Although it can look complicated at the start after a few days you soon get the hang of it and improvements are being made all the time.
Top support too.

Reply from Zenstores
90 Minutes a Day saved, thanks Zenstores
After shopping around and trying to find the ideal solution, I came across Zenstores!!! Wow!!! I am saving at least 90 minutes per day, also saving money the way they combine orders which I do not always notice.
Support is second to none and zero downtime.
Cannot recommend Zenstores enough.

Reply from Zenstores
Ive been using Zenstores for the past 3…
Ive been using Zenstores for the past 3 years and i can honestly say they are the best company i have had the pleaure of dealing with.
When i need help i call them and within 2-3 rings they are there on the line and they are always extremelly helpful and polite especially Harry and Michael. Also Zenstores is getting better every week they are always working on new features and improving the software.it saves me around 10hrs per week and it only costs me £30 per month, when i was with Channelgrabber the same plan was over £100, very very happy customer, thanks to the team at Zenstores

Reply from Zenstores
Was great. Not so great now. Update. Its got worse
Was great, And this is really disappointing. Has become slow and glitchy. Support couldn't resolve issue. I have to look for an alternative as i cannot have my dispatches missed with silly issues.
Update. More glitches. I have not bothered with support this time. I have to abandon this product for a properly functioning one.
Another update. Planned maintenance taking place during normal uk business hours. Very poor decision.

Reply from Zenstores
Excellent time saving software for…
Excellent time saving software for uploading and booking Parcels

Reply from Zenstores
After 2 years use...
We have used the Zenstores software integrated into our website for a couple of years now and it is amazing. Works seamlessly, Fast and efficient. On a couple of occasions when I have had issues, they have been dealt with it fast and put in place whats needed. They are also great at taking feedback to implement changes that would help our store.
This software has easily saved us over 2 hours per day with its integration to Royal Mail and the bulk mailing options. Also has saved alot of time with customer service issues with everything needed in one place. I would highly recommend using this with a shopify store.

Reply from Zenstores
Great software
Great software, so easy to use and price very competitive.

Reply from Zenstores
It is not as great as advertised...
It is not so fast at the moment, if you cannot map parcel sizes and weights and need to fill them manually on each order, what is the point of paying 25£ a month for the functionality which is just gathering all in one place but does not help to process the shipping in a bulk, like on ShipStation - they have mappings and this is a great thing, saves you lot of time filling the parcel dimensions or weights. I would not even go on a trial 100 shippments as it is totally useless for me without mapping possibilities.
as a quick example It is faster to export CSV and import to Parcel2Go to get orders shipped in few minutes.
This solution deserves more than 5…
This solution deserves more than 5 stars
I have worked on a multitude of order management systems over the last 15 years and there are numerous businesses which offer expensive and useless overpriced solutions. Zenstores is not one of them it is a real gem. Anyone who has anything negative to say about this business should try the other convoluted dis-functional and over priced solutions. I wish I could name them all .
We are Web Developers and I can safely say this is an extremely well thought out solution brilliantly designed, functional and extremely well priced. An absolute essential for any one who has a Magento store or who sells on multi platforms.
Fact: Zenstores is the best order management platform out there by a mile. There are other solutions out there no where near as good charging up to 50 times more.
My only criticism is that they do not integrate with a large number of carriers.

Reply from Zenstores
Great Value Easy to Use
Zenstores is a great time saving piece of software. Seamless integration with our selling channels and our carriers too. It saves us a lot of time every day and we would receommend it to any ecommerce company that uses the channels and carriers that they support. Cheers guys, Steve, yourpricefurniture dot com

Reply from Zenstores
Zenstores is a great tool for any …
Zenstores is a great tool for any online business, it is very easy to use, and you can print all your orders quick and easy. The guys are really helpful if you have any questions or for us they helped make a custom label.
Would definitely recommend.

Reply from Zenstores
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







