ZenZero (formerly Netmetix) selling systems that they do not know how to manage correctly. Our office has have had continual problems since before lockdown with licensed software via the cloud. It is... See more
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Yes all polite and that but absolutely useless! There is always an issue which takes zenzero HOURS to resolve! Absolutely dislike this IT company. Please, save yourself the money and don’t bother... See more
Company replied
We have been with Zen Zero for about 4 years now. Over that time they have helped guide us through updating our broadband, purchasing and installing new servers, migrating onto Office 365 as well as o... See more
We signed with Zenzero for the purpose of improving our cyber security. 6 months in we have spent around £6k with them and apart from recommending we upgrade our software we are receiving little valu... See more
Company replied
Company details
Written by the company
With over 20 years of experience supporting organisations across the UK, Zenzero is your trusted technology partner. We deliver a full suite of IT services designed for midmarket organisations, including IT support, cyber security, cloud, data, and business applications. Our team of 800+ experts provides round-the-clock support for organisations, delivering everything from managed IT support to advanced cyber security services, Microsoft Dynamics 365 Business Central consultancy, and innovative data and AI solutions. We help businesses work smarter, safer, and more efficiently, tailoring our services to each customer’s needs. As Microsoft Solutions Partners (holding all six competencies) and a certified B-Corp, we’re proud to combine technical excellence with a genuine commitment to our clients, our communities, and the environment. With offices across the UK and internationally, our teams are always close by to provide expert advice and reliable support whenever you need it. At Zenzero, we believe technology should empower growth, protect businesses, and unlock new opportunities – and that’s exactly what we deliver.
Contact info
Suite B 53, 55 Butts Rd, CV1 3BH, Coventry, United Kingdom
- 0333 3209 900
- hello@zenzero.co.uk
- zenzero.co.uk
1.7
Bad
26 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zenzero provided first class IT support…
Zenzero has always provided first class IT support to FGI over many years. Any incident or user requirement has been dealt with promptly and effectively and Zenzero has managed to meet or exceed my exacting expectations as FGI's director responsible for IT. Zenzero was invaluable in developing our systems and IT policies and ensuring smooth implementation. I have no hesitation in recommending Zenzero as a reliable and highly capable IT support partner.
12 March 2018
Unprompted review
New firewall project
Always very knowledgeable and easy to work with, our new firewall install went very smoothly with minimal downtime. Steve has been very proactive at helping us fine tune the configuration remotely after the onsite install. Zenzero were well suited to our very complex configuration needs for maximum security across our network.
12 March 2018
Unprompted review
Zenzero are a first class IT company
Zenzero are a first class IT company. Always friendly and approachable with fast response times. I could never praise them enough to justify their worth.
12 March 2018
Unprompted review
Zenzero's customer service led approach…
Zenzero's customer service led approach is a breath of fresh air and makes them a pleasure to work with.
12 March 2018
Unprompted review
Excellent response time on a Saturday…
Excellent response time on a Saturday evening which ensured all my customers remained safe.
12 March 2018
Unprompted review
Reply from Zenzero
Thanks for the feedback Melanie - We are pleased to hear that one of our support superstars, Jan, managed to get you back up and running!
Great customer care
Great customer care, attentive, appreciative of our charity status when suggesting solutions - only wish we'd made the change to them sooner.
8 March 2018
Unprompted review
Reply from Zenzero
Thank you for the feedback Jim - Very much appreciated!
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