Zerkgamingmods Reviews 

119
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve only just found out Zerk existed but I ordered quite a few things! The mouse pads and mouse are really high quality and worth the price, though having so many limited edition things on offe... See more

Rated 5 out of 5 stars

I ordered my Padsmith IEMs when they were put onto the Zerk store and they were shipped out that same day and arrived within 2! Absolutely amazing service... highly recommend

Company replied

Rated 5 out of 5 stars

Huge shout out to Matthew with the great support. Custom cable did take a lengthy process time but I expected that. Royal Mail untracked got lost twice, which isn't ZGM's fault, but I decided to just... See more

Rated 5 out of 5 stars

This is a long time coming. I've used Matt's shop/service for years now, back when the site was called Paracablemods. I've never once had so much as an inconvenience when using the site/talking with... See more

Company replied

Company details

  1. Computer Accessories Shop
  2. Electronics Accessories Wholesaler

Written by the company

ZerkGamingMods (Previously known as ParaCableMods) is a webstore that provides customers with highly flexible custom paracord mouse cables. Retailer of mouse modding supplies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

UK's Finest

Extremely helpful and understanding owner who runs the whole operation alone! Always is around to give a helping hand, be it post or pre-sale. Cannot recommend Zerk enough!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great company making great products

Great company making great products. This isnt my first time reviewing this company nor buying their products. I have had previous other great experiences.
I bought 2 custom cables, one for my razer viper & my model O and they are fantastic. They feel wireless! The shipping time had a very minor delay but thats a given with royal mail and I believe ZGM shipped it out as fast as possible so it was out of their hands.
Installing the cable went ok, only a screwdriver and the cable was required and they fit perfectly into my devices.
Thanks

8 September 2023
Unprompted review
Rated 5 out of 5 stars

After 4months my Lamzu Atlantis mini…

After 4months my Lamzu Atlantis mini scroll wheel became defective and would sometimes scroll up when scrolling down. I shipped it back to them and they replaced it with no worries. Great support!

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Don't Recommend

The time it took to ship out was 5 weeks, and came with me being forced to email them for updates, in which they lied. I was told it would get shipped out "this current week", but that did not happen. Its also been 2 weeks since it shipped, and I almost forgot about my purchase. Straight garbage company

1 September 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Tyquan, thank you for writing a review although I'm sad to see that you are not happy with the service here. All custom cables are handmade by myself and do have a greater processing compared to all other items due to the amount of cables in queue for me to make, the processing time of 5 weeks is increased from where I would like it and from where it should be at a max of 2 weeks ideally, this is being reduced slowly although I can only get so many cables made each day without rushing them and sacrificing quality

This increased processing time is only for custom cables I make, standard instock items in the store such as mice, mousepads for example would ship out the same/ next working day. It's just the custom cables which do take me longer to make and ship out here as they are made to your specifications chosen, there are too many variation options for me to be able to make and stock custom cables as instock items.

I will make the notice clearer for the processing time though here so this is understood when ordering a custom cable for your mouse.

In regards to shipping international shipments can be unpredictable via Royal Mail's Non tracked service, although typically most international orders would have arrived by now with the standard service. If it doesn't arrive at the start of this coming week do not hesitate to reachout to me, I would be happy to help with that so you aren't waiting further here. I will add more shipping options other than Royal Mail for custom cables also so there are faster options for International shipments.

Thank you again for your review. if you have any queries or this cable doesn't arrive for you please don't hesitate to reachout to me

Kind regards,
Matthew

Rated 4 out of 5 stars

Delivery took a while, but other than that they're a great shop for all things mice!

I ordered a paracord cable from here because my stock razer cable had started disconnecting every so often. That's when I discovered Zerkgamingmods (originally called paracablemods). After ordering the cable, I joined their discord server where Matthew (the owner of the site) helped me whenever I needed any updates on my order, or when I had any questions about it. He was very understanding and seems like a very nice person, and when my order did come (just before I wrote this review) it was packaged well and the cable I ordered worked like a charm, and as a bonus it almost feels wireless. Would definitely buy from here again!

30 August 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Christopher,

Thank you for taking the time to share your review it is much appreciated. I did see the image you shared in my discord and it fit really nice with your Viper Mini theme 👌

I hope you continue to enjoy using your custom cable! 👊

Thanks again!

Kind regards,
Matthew

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, emails replied to late into the evening. Would certainly not hesitate to recommend to anyone. 10/10

29 August 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Chris,

Thank you for your review although you are making my sleep schedule look bad here 😅 Glad I could help and you know where to find me if you have any queries

Kind regards,
Matthew

Rated 5 out of 5 stars

Great service

Matthew was super fast on the reply for my ticket, and the support is genuinely top tier. Will definitely come back again soon.

24 August 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey William, thank you for the kind words it's much appreciated 👊

Thank you for your continued support!

Kind regards,
Matthew

Rated 5 out of 5 stars

Great support, Great products

Great support, great shipping times and great products.
The order did take almost a week to arrive but it was just because an error with my adress on google pay but the order shipped the day after it was amended. Also great customer support that responded very quickly.

28 July 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Aston,

I'm glad I could help with amending the address and getting it reshipped back out here for you swiftly 👍

Thank you for your support as always!

Kind regards,
Matthew

Rated 5 out of 5 stars

New mouse

Ordered a new mouse, came the next day! Cheaper than Amazon too. Will use again for my nerdy needs.

28 July 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Tommo,

I'm pleased to hear that and I hope you have been liking your new mouse too! 🙂

Appreciate you taking the time to share your review

Kind regards,
Matthew

Rated 5 out of 5 stars

Great experience

Great experience. I had to cancel an order, and Mathew was extremely fast at cancelling and refunding my PayPal account. I would use it again.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Customer Care is Beyond Others

After care service beyond amazing.
Unfortunately the product I bought developed a defect. But the support I received was amazing. Sending me the replacement part as I felt comfortable to install it. Would 100% use these guys again.

1 July 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Steve,

Glad I could help with the issue here, typically I do the repairs or replacements, but as you was comfortable doing this there was no problem here 👊

Ofcourse you know where to reachout if you need any help. Thanks!

Kind regards,
Matthew

Rated 5 out of 5 stars

Great service even 8 months after purchase.

Ordered a Lamzu Atlantis back in October, initial service was great, stock alerts worked so I could order as it came in and arrived in good time (as far as I can remember) and it was all good, no issues.

My mouse had an issue with the scroll wheel, a known defect with the initial batch of Atlantis' that I didn't get round to sorting till 8 months later, sent it back and within a few days received a new V2 version with the problem resolved.

Great company, with great service. Can't recommend them enough.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I've ordered from ZerkGamingMods a few times at this point and never had any issues with the experience. I ordered a mouse 6 months ago and the mouse developed a fault (no fault of ZerkGamingMods). I got in touch and received great customer service, sorted my problem out quickly and with better than expected results. Nothing but high praise for them.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Best mouse/mouse mod site ive used

The Lamzu Atlantis i ordered on the 20th came on the 21st super fast delivery, good packaging and from a little glance at their discord its a nice little community everyone seems to be helpful and nice. IT EVEN CAME WITH A HARIBO STARMIX. Twas a nice touch, in general tho fast delivery and will order again.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service. Had a slight delivery delay so inquired via email. I received a response literally within 5 minutes and I turns out each delivery is done solo by the owner. My delivery charge was refunded without issue and my mouse grips will arrive shortly.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Best customer experience imaginable

If there was a rating higher than 5 stars Zerkgamingmods would get it. I bought a limited edition pulsar mouse, and Matt was very helpful letting me know when it was releasing so I could be sure to get it before it sold out. It arrived quickly with no problems. I unfortunately ran in to an issue with the mouse, but I was told just how to fix it and Matt let me take apart the mouse myself so I didn’t have to wait for it to be fixed by him which was also an option he was perfectly happy to offer. This was the best customer support I have ever received for any purchase ever, and has made me a customer for life. If they stock a product you want, make sure to get it from them, I promise you won’t regret it.

10 June 2023
Unprompted review
Rated 5 out of 5 stars

Stellar service, Amazing quality website & product

This is a long time coming. I've used Matt's shop/service for years now, back when the site was called Paracablemods. I've never once had so much as an inconvenience when using the site/talking with Matt. Despite asking stupid questions via customer support message or even needing a quick refund as I used the wrong payment method, Matt is an absolutely stellar individual.
When Zerkgamingmods has a product I'm looking for, I will *always* buy here before any other outlet.

2 June 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Sam, Thank you for taking the time to leave a review and thank you for being a long-time supporter even before the name change this past year 🙂 it’s never stupid that’s what the support channels are there for, it’s been a pleasure to help with any queries you have had!

Thanks again for your positive comments it is always great to hear back from customers honestly!

All the best!

Kind regards,
Matthew

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