Zero Down Lease Reviews 

109
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot praise ZeroDownLease highly enough. Without them the process of extending the lease on our flat in a managed block would have been a nightmare. As it was, given the delays and obstructions... See more

Rated 5 out of 5 stars

Professional from start to finish. Special mention to Danielle Forrest for all her help with this. I particularly liked the weekly updates, even if nothing had changed. It meant I never needed to chas... See more

Rated 5 out of 5 stars

The team at Zero Down Lease were brilliant. Not only were all lovely people, but they made the process of renewing my lease feel so much more manageable than it would have been if I'd attempted it on... See more

Rated 5 out of 5 stars

From start to finish the whole team were so helpful - they take care of absolutely everything and with such a complicated process it is just such a relief to have them guide you through it. If you're... See more

Company details

  1. Property Consultant
  2. Property lawyer
  3. Property valuer

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from fantastic people

The team at Zero Down Lease are fantastic. They genuinely care about leaseholders and are committed to making the painful experience of extending your lease as stress free and clear as possible.

In my case they went above and beyond to extend the RICS valuation they'd done for my flat to ensure my lease extension could progress smoothly - legends!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Excelent 👍 Hannah Boote

Excellent service from Hannah Boote at Zero Down Lease when extending my flat lease. She quickly answered any emails and was very efficient at getting the work done on time. I highly recommend the company - they deserve more than five stars! Well done 👏

10 October 2024
Rated 5 out of 5 stars

Hannah was so excellent that words…

Hannah was so excellent that words cannot cover it. Oh my god to explain my journey is like a book. Freeholder died in Scotland 16yrs ago. Found the daughter, no exceptance of anything, spoken to a dead man's phone . Spoken to Scotish sheffifs, traced so many of the family . All to prove to a judge we have done all we can. Hannah has been there all the way on my journey with regular updates and advice from Joseph. This company will not give up till a satisfactory conclusion is made. Even though we have no concluded on this journey we are still continuing on our plite and I would not hesitate to recommend a company so much who fights to the end for YOU. What you read on the tin they do not give up till it's achieved. If I could give 10 stars I would. Thankyou so much guys for your ongoing help

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Truly excellent service

I cannot fault Zero Down Lease, honestly its been a breeze from beginning to end. Such excellent communication with updates at every stage, guiding you through this complicated process with ease. I liked the fact they gave you the complete facts and a final figure that it would not exceed, so there are no surprises. Thank you to Eva and the team for everything they have done!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally good support and follow…

Exceptionally good support and follow up. It’s an unknown process to most, I imagine, but these guys had superb communication, keeping me up to date with all developments. They gave great confidence and delivered exactly as they suggested. Possibly their efficiency also made the process straightforward for the other party, too. Certainly there were none of the usual “surprises” from the freeholder. First rate and thoroughly recommended.

2 August 2024
Rated 5 out of 5 stars

Excellent service

I recently sold a flat with a lease extension, which initially seemed like a straightforward transaction but became quite complex due to changing demands and a lack of knowledge on the buyer's solicitor side and a very slow in response landlord’s solicitor, also didn’t help my situation. Despite these challenges, the entire team was absolutely amazing—knowledgeable and professional throughout the process. However, I must especially thank Eva, who went above and beyond. She seamlessly navigated the process between all parties involved, always kept me informed, and was always there to answer any additional questions I had. Her dedication and expertise made a significant difference, and I am incredibly grateful for her support.
I highly recommend Zero Down Lease!!!

9 May 2024
Unprompted review
Rated 5 out of 5 stars

I was so pleased with Zero Down Lease…

I was so pleased with Zero Down Lease with the service I received from them, they went above and beyond to help and to get the best price from the council to extend my Flat Lease . I would take this opportunity to thank Hanna which she explained every think from the beginning and would like to thank Aleksandra very much for all she done and she keep us updated immediately,and she is help us till’s the end , she happy to help any time and answer any questions ,I recommended this company to any one need to extend their home lease.

25 April 2024
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and efficient! I wasn't sure what to expect but ZDL met all my needs - definitely recommend them.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend.....

Over the years I have had to extend numerous property leases and it has always been a laborious, expensive and fairly unpleasant experience.
This time I used Zero Down Lease and they made the whole problem of navigating the intricacies of lease negotiations so simple.

In the past negotiating with a challenging freeholder has posed significant challenges, yet Zero Down Lease adeptly navigated the complexities, shielding me from potential legal risks (such as heading to court!).

One of the standout features was the peace of mind they provided with a set guaranteed price from the beginning.
None of the usual hidden fees or unexpected costs - just a straightforward, transparent process.
This level of clarity was really commendable in the often complex world of lease extensions.

I would recommend to anyone in need of lease extension services.

21 April 2024
Rated 5 out of 5 stars

Zerodown Lease is far more than 5 star.

Zerodown Lease is far more than 5 star.
My experience with dealing with this professional experienced and friendly company has actually been a pleasure.
From my very first point of contact with Nadia some five months ago, and through the journey of lease extensions I can honestly say that it was completely stress free. Hannah was there throughout and answered my questions with both professionalism and warmth. Ned organised the valuations and saw me through the start of my journey, with such respect. Neil so effiently dealt with the reports and I daresay much more. Aleksandra dealt with the legalities and was always prompt to reply to any questions. Also kept me updated, I never once had to call and ask how things were developing, I was kept in the loop at all times and any legal terms that I did not fully understand were carefully explained. Eva, also oversaw the lease application with Aleksandra and was so very helpful if at any time Aleksandra was otherwise engaged in this busy and vibrant company.
Josef was there to smooth some financial hiccups at our last hurdle.
Between them they have provided a completely stress free experience and dealt with all aspects of the Lease extension with honesty, warmth and true professionalism. I would not hesitate to recommend this company to any person that requires a lease extension. What a pleasure it has been to have been their client.
Thank you so much for everything.
My lease extension was completed in under 6 months! Five star plus!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Blown away

The report alone is amazingly useful, considering it is free and tailored to your property! But on top of that, the advice from Hannah and service provided is so wonderfully clear and genuine!! I will definitely come to them when I am ready to do my lease extension.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

A lease renewal is normally a once in a lifetime experience!

A lease renewal is normally a once in a lifetime experience, so it's important that it is handled professionally! The first thing Zero Down Lease supplied was a free report on the property in question which outlined the benefits of renewing the lease. I had dealings with several members of the team to varying extents. Josef mainly, however the whole team, Hannah, Ned and Aleksandra were both polite and professional through out. Josef, in particular, was subjected to an array of questions mainly to make things clear to myself and at no point did he ever loose his patience. He explained each step or query to me in a manner that made things clear. So I would have no hesitation in recommending the services of Zero Down Lease.

7 March 2024
Rated 5 out of 5 stars

Zero down lease were excellent service…

Zero down lease were excellent service from start to finish. Knowledgeable, great communication throughout and follow ups. Reasonable price package, and very knowledgeable , clear process in which they managed all our expectations. No hidden costs, all very clear at the beginning. We chose the guarantee package all inclusive which was reasonable and stress free. Thanks again to Hannah and her teams.

2 February 2024
Rated 5 out of 5 stars

I cannot thank Hannah and the…

I cannot thank Hannah and the colleagues who work for Zero Down Lease enough. I submitted a query on Wednesday and within a couple of hours I’d received a phone call, followed by a draft report on my leasehold. We then arranged a call and wow so so so so so helpful! Hannah was really honest, transparent, knowledgeable and helpful. It’s one of the best calls I’ve had recently. I felt no pressure and Hannah sent a follow up email with the notes / info / updated report. If I consider extending my lease in rhe future I will be heading straight back. In a world where we (unfortunately) have companies / people profiteering with little regard to customers, Zero Lease Down has given me faith to know there are still GOOD people / organisations in this world. Wonderful thank you!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

A free report and friendly, helpful advice.

I am so impressed with this company as their clear information and friendly support has left me feeling much happier about the issue of extending my lease. After registering online, which was simple, I quickly received an easy to read and very useful report. They also offer you a phone call when you have time to ask questions about the report if needed. Today I spoke to Hannah, who was friendly and very knowledgeable. I was able to ask about costs involved, the proposed leasehold changes and when the best time for me to renew would be. There is no pressure to use this company, but I will use them, when I am read to extend the lease as they are so professional. It was all free and very quickly done. Thank you!

29 February 2024

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