service perfect, support mediocre. not much more to tell.. support felt like talking to a robot or someone who just uses pre-written answers - but it didnt really feel typical AI-ish.
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ZeroSSL has no accessible contact information, and despite downgrading to the Free Plan months ago, I’m still receiving monthly charges. There’s also no option to stop billing or remove my payment m... See more
Company replied
I normally use LetsEncrypt certs through my main hosting provider, who decided to upgrade their system, meaning no new certs could be issued for about 2 months. After a bit of Googling I chose ZeroSS... See more
Company replied
The company makes it easy to use the product. Everyone did a great job (i.e. software engineers, UX & UI team, product managers etc.). I am a Computer Science student and I add a link to my personal w... See more
Company details
Written by the company
Easily secure any site and put certificate management on autopilot using ZeroSSL. Need help? help.zerossl.com
Contact info
Salzgries 19, 1010, Vienna, Austria
- support@zerossl.com
- zerossl.com
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Excellent support
Excellent support, the ssl was installed quickly and it is working perfectly
Easy to use and installEasy to use and install. Great Service.
Easy to use and install. Great Service.
Installed and immediately my website…
Installed and immediately my website was back to normal. No problems as of this review. Highly recommend.
Transparency and comprehensive and…
Transparency and comprehensive and complete documented information in all dimensions and fields, customer support, completely, committed, accompanying and extremely respectful, extremely efficient and useful cooperation.
I moved over all my Let's Encrypt certs
I moved over all my Let's Encrypt certs after the EFF went off the deep end on politics. Surprised to find out ZeroSSL has a much better system in place. Absolutely no regrets.
very good and effective
Very Very Good.
The experience with ZeroSSL is one of the best
The experience with ZeroSSL is one of the best. After long attempts on several sites, I managed to install a certificate for https in a few minutes from ZeroSSL. I highly recommend this professional team that gave us this opportunity.
I have saved £170 a year
I'm new to using ZeroSSL and I have saved £170 a year. Need I say more? Ok, I will the process was new to me but well worth going over the right settings. I used Chatgtp to help. It's that good I forgot it was there, doing it's thing. Untill, this popped up.
Should Have Tried ZeroSSL First!
We made several attempts at getting an SSL certificate configured for our server, but our previous attempts were unsuccessful using certificates from other companies. The trial certificate that we downloaded from ZeroSSL worked great! The instructions were straight-forward. It feels great to have that done!
Thank you ZeroSSL...
I run a basic, several page website for the classic rock covers band I'm in. The hosting company I use want to charge an additional fee for a SSL - which is ok I guess if you're rock stars and flush with money, but we're not. Enter Zero SSL - I found them after a bit of a search on the ol' interweb and the reviews were overwhelmingly positive. The instructions are in the main, very straightforward and I managed to embed the certificate pretty much in one go. We now have a website that not only looks great, but more importantly has a SSL certificate, giving an added level of confidence when venues visit our site. Much appreciated ZeroSSL... for those about to rock, we salute you!
Great service!
Easy to set up
Easy to set up. I tried several others before using ZeroSSL and they were massively complicated. This was easy and it walked me through it.
An overall good experience
An overall good experience, easy to find, easy to understand, easy to get.
Excellent solution with clear…
Excellent solution with clear instructions!
It seems too easy to use but it is easy
It seems too easy to use and get a certificate but it is that easy... really it is!
Very good service
Very good service. I have been using this service for more than 2 months. No issues so far. Everything is perfect.
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