Easy booking experience No hard sales at the pick up desk as full insurance is provided by Zest except more cover was needed for medical insurance for other parties . I feel this could have been cle... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Rented a car for 10 days in Portugal with Zest Car Rental, the car provider was Amoita Rental Cars in Portugal (Branded as RENT CAR 4 LESS when booking)… We rented at Lisbon airport and returned t... See more
Company replied
Zest have an excellent reputation as a company that will provide car hire without being 'ripped off. We get upfront prices. We pay upfront and believe that if there are issues/problems they will be... See more
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From the time of booking online right through the whole rental process the support from Zest was exceptional. We never use anyone else for car rental as the basic prices and great value top up insuran... See more
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Company details
- #9 of 25 best companies in Car rental company
- #16 of 36 best companies in Car rental service
- #1 of 10 best companies in Search engine company
Written by the company
Zest Car Rental is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
4.8
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Website was user friendly which made it…
Website was user friendly which made it quick and easy to place my order.
At Palma airport collection process was straightforward, just followed the car hire signs then followed Record Go signs to check in desk. It was so easy I don’t know why I was so worried about it all.
Drop off at the end of our holiday was easy, we followed to signs for car rental, then for Record Go, found a parking slot and unloaded our luggage. The were many operatives around who dealt with checking the car over and that was it. All done in 5 mins flat. FANTASTIC ***** 10/10
27 June 2026
Unprompted review
Reply from Zest Car Rental
Hi Jennifer,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our website user-friendly for your booking and that both the collection and drop-off processes at Palma airport were so straightforward and quick!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent all round!
Easy pick up from the airport and dealt with quickly back at the office. Car clean and full with fuel, any deposits refunded next day. Great service again👍
13 July 2026
Reply from Zest Car Rental
Hi Ken,
Thanks for taking the time to leave positive feedback. We're thrilled to hear your airport pick-up was easy and that your deposit was refunded so quickly.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Easy collection and return
Easy collection and return, offered extra insurance cover and still cheaper than dealing with company direct
20 July 2026
Reply from Zest Car Rental
Hi Paul Moyles,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found the collection and return process easy, and that our extra insurance cover still offered such great value.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Both pick up and drop off were quick…
Both pick up and drop off were quick and easy with no waiting. Great service
15 July 2026
Reply from Zest Car Rental
Hi Charles Bennett,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found your pick up and drop off quick and easy, and that you experienced no waiting.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Shane Smith,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you experienced fast, polite, and efficient service!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest are always competitively priced
Zest are always competitively priced, helpful on the phone if you have have questions and very professional. We have used them for years.
17 July 2026
Unprompted review
Reply from Zest Car Rental
Hi Louise Swift,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that you've been a loyal customer for years and consistently find our pricing competitive and our team professional and helpful on the phone.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Dear Customer,
Thank you for taking the time to share your feedback. We're very sorry to hear about the frustrating experience.
Please be assured that we are looking into this matter carefully, and a member of our Customer Relations Team will be in touch shortly to assist you further.
Kind regards,
Zest Car Rental
Hertz at Nantes...
reasonable rental price; extra insurance cover also at reasonable price; pick up was straightforward.
We had requested a manual, but only automatics were available at the Hertz desk. Don't usually like driving automatics, but as it turned out it proved a decent drive and got used to auto quite quickly.
Had some issues in finding the entrance to the Hertz car park when returning the car - clear directions would have helped.
19 July 2026
Reply from Zest Car Rental
Hello Eric,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest rescue car rental malaga
Car rental malaga
Booked car with zest rental.
Unfortunately somehow misplaced my licence between uk and spain.
Rental company wanted to charge 300+ euros to remove excess charge as my husband was the 2nd driver.
Called zest out of hours, Paul tried to help but rental company were not happy.
So at 2am with 3 exhausted children had to trek back to airport and get a taxi worried about loosing our rental money.
Called zest again the next day, spoke to the lovely Harriet and explained what had happened. She offered an immediate full refund.
She then helped us rebook a new car with small additional charge to remove the excess so we could have no further stress or issues.
She was fabulous, professional, empathetic and efficient. Amazing customer service. Thank you again Harriet!! You saved the holiday.
19 July 2026
Unprompted review
Reply from Zest Car Rental
Hi Sophia Khaleeq,
Thanks for taking the time to leave positive feedback. We're so glad to hear that Harriet was able to provide such exceptional support, helping you resolve the issues with your licence and ensure a smooth rebooking experience for your Malaga trip.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great service from this great company
Great service from this great company. Easy to navigate website and ordering confirmation. Smooth service from start to finish and great value for money with no hidden fees.
13 July 2026
Reply from Zest Car Rental
Hi Louise Simpson,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you found our service smooth from start to finish and appreciated our transparent pricing with no hidden fees.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
it was an easy pick p and then return…
it was an easy pick up and then return for us and staff were very pleasant and friendly
18 July 2026
Reply from Zest Car Rental
Hi Barbara Hotti,
Thanks for taking the time to leave positive feedback. We're so glad to hear you found both the pick-up and return process easy and that our staff were so pleasant and friendly.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Anthony Murphy,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you consistently receive excellent service from us.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Kpr,
Thanks for taking the time to leave positive feedback. We're so glad to hear that you found the process seamless!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Grahamino,
Thanks for taking the time to leave positive feedback. It's great to know we could get the child seat refund sorted for you.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Faro Airport car hire with Zest
I’ve used Zest on many different occasions out of Faro airport, and the experience has always been excellent.
18 July 2026
Unprompted review
Reply from Zest Car Rental
Hi David G,
Thanks for taking the time to leave positive feedback. We're delighted to hear that your many experiences renting from us out of Faro airport have consistently been excellent.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Ms Anonymous ,
Thanks for taking the time to leave positive feedback. We're delighted to hear everything was perfect with your rental!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Mr Philip Clarke,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found our booking process simple and the paperwork straightforward.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Tweedale Education Partners Lt,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our car rental service offered great value for money and that you enjoyed your car.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Michael Belcher,
Thanks for taking the time to leave positive feedback. We're so pleased you found our service to be first-class.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Simply brilliant all round!…
From the time of booking online right through the whole rental process the support from Zest was exceptional. We never use anyone else for car rental as the basic prices and great value top up insurance which covers all eventualities is very good. Don’t look anywhere else!
19 July 2026
Reply from Zest Car Rental
Hi Brian Blanchflower,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our support exceptional throughout your rental process and appreciate our great value top-up insurance.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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