I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more

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Company details
- #6 of 73 best companies in Mobile Phone Shop
- #11 of 53 best companies in Mobile Phone Accessory Shop
- #4 of 25 best companies in Cell phone recycling and unlocking service
- #38 of 90 best companies in Computer & Accessories store
- #37 of 82 best companies in Computer Shop
- #2 of 19 best companies in Mobile phone repair shop
About Zextons - Tech Store
Written by the company
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Written by the company

- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery

Contact info
27 Church Street, WA10 1AX, St Helens, United Kingdom
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk

Free UK Next-Day Delivery
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Replied to 93% of negative reviews
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Really pleased with SAMSUNsamung galaxys21G GALAXY S21…
Really pleased with SAMSUNG GALAXY S21 LIKE NEW, QUICK DELIVERY,WOULD RECOMMEND .

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Brilliant purchase from an excellent company
Really pleased with my purchase from Zextons. I found them on the back of an awful experience I'd had with the massive company that has blue vans flying around the country. I wanted a specific phone, and the companies rated the most respected and value for money for refurbished phones were not selling it at a price I was willing to pay.
Scrolling down the list of Internet searches I found Zextons. Never heard of them before, but the price was right, the reviews were positive and the promise of an 18 month warranty really appealed. I took a chance and bought a phone. What a great decision that turned out to be.
As described on their site, the phone was dispatched the following day and arrived the day after. The phone was well packaged and there was little chance that it could have been damaged in transit. The condition of it is fantastic. It doesn't look like it's been used. I can't find a scratch on it anywhere. The phone was accompanied by a box containing a protective case, screen protector, charging cable etc. All of those are good quality.
This shopping experience gets a well deserved 5 stars.

Reply from Zextons - Tech Store
Really good service
I was very apprehensive about purchasing a new phone from someone I had never heard of online but after reading comments on here I thought I would go for it.
The phone turned up when they said it would &
& their communication was very good, would definitely recommend especially if you want to save some money.

Reply from Zextons - Tech Store
Brand new iPhone 16
found to be best price for brand new iPhone 16, placed order just before 12 mid day Friday, was delivered before 1pm next day (Saturday).

Reply from Zextons - Tech Store
New iPhone 16
Best new price I could find sealed in box, screen protector and case included.
Promptly delivered.

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Good price
Good price, fast delivery and with extra case for the phone. Great customer service

Reply from Zextons - Tech Store
Fast and seemless
The prices were the best I could find on the internet for brand new iPhone 15 and not much more than a refurb. Having checked reviews, I ordered on Thurs evening and the phone arrived by Royal Mail at 8.22am on the Saturday. Royal Mail were the disappointment, signed themselves and left on door step even though we were in, but that’s not Zextons fault and we retrieved package within 30 secs.
Top service from Zextons. Also free screen protector and case was useful, although cheap, protects until we find a better case.

Reply from Zextons - Tech Store
Samsung S25 Ultra
Recently bought a brand new Samsung S25 Ultra and it came the next day, very happy with the service and my new phone 😊

Reply from Zextons - Tech Store
Awesome service and prices!!
Okay, so I was dubious… not a known online or high street brand, and spending a little under £500 for a brand new, boxed and sealed, iPhone 15 (not the latest model out there, but enough for my needs!). Most other retailers charging circa £550+. So I called them, the guy I spoke to was knowledgeable and helpful, not pushy or sales oriented at all. That gave me some confidence, so I thought “why not” let’s go for it!!
The phone arrived the next day by Royal Mail special delivery - with full tracking details from the moment it was dispatched! This was at no extra cost!
It was perfect! Plus Zextons included a free protection pack with a case and screen protector too!
When I set my phone up, it came with the registration to Apple for their full 12month warranty too. :-)
I will definitely be using these guys again- providing they stay more competitive than the larger and more well known brands! Well done guys!!

Reply from Zextons - Tech Store
Great prices, genuine products
Couldn't beat the prices even on black Friday, genuine products good service and great advice thank you. Will be recommending to all family

Reply from Zextons - Tech Store
If you're thinking of ordering.. DO IT
Just wanted to say a massive thank you for this product . Incredible quality, price, discount, shipping! Given my £10 voucher to my partner to get his order placed! Thank you so much I will be recommending to everyone I know! I hope your business continues to succeed, thrive and grow! & I definitely WILL be back! You literally don't need to improve anything. If you're reading this and haven't ordered yet, you won't be disappointed, order!

Reply from Zextons - Tech Store
Great price , delivery and extras
Ordered and was at my door step in 2 days. Everything in order and to top it off a protection pack thrown in for both phones all for a great price. Will get phones from here again for sure👍

Reply from Zextons - Tech Store
Ordered Samsung Galaxy S25 Ultra 512GB.
Ordered Samsung Galaxy S25 Ultra 512GB.
Device arrived quickly, factory sealed and exactly as described.
Model was correct (SM-S938B/DS), brand new and fully working.
Customer support responded clearly to my questions about warranty and VAT invoice.
VAT invoice was sent by the accounts department as promised.
Overall very smooth experience and good value compared to high street pricing.
Would purchase again.

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Another great purchase
Another great purchase. Super fast delivery and item as described and by far the best price I could find for a brand new phone. Cannot recommend them enough.

Reply from Zextons - Tech Store
The new phone was priced very…
The new phone was priced very competitively and delivered next day for free. There was even an additional protective case and screen protector in the bundle. Thank you for the great service!

Reply from Zextons - Tech Store
Great price. Quick delivery
Great price. Quick delivery. Exactly as advertised and protection bundle was nice bonus.

Reply from Zextons - Tech Store
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