Zielinskiandrozen Reviews 36

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the products, particularly praising the unique, long-lasting, and personal nature of the scents. Many find the fragrances to be exceptional, describing them as artistic and deeply satisfying, often becoming a daily staple. The overall quality of the products, including perfumes, body creams, and hair care items, is frequently highlighted as excellent. However, some customers expressed concerns regarding the packaging of their orders, noting that a small item might arrive in an unexpectedly large amount of packaging. Additionally, a few people mentioned that while they loved most scents, one particular perfume did not meet their expectations.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the unique, personal, and... See more

Quality

Customers had positive experiences with quality, praising products for their unique, long-lasting, and... See more

Order

Consumers have mixed feelings about the ordering process. Many reviewers found the online purchase smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We came across Zielinski and Drozen on a back street in Nice. purchased a few fragrances there , and then ran out of them. I checked out the company on line and to my surprise they are a lot bigger an... See more

Rated 4 out of 5 stars

online purchase smooth- love the scent as for the experience in the shop; I‘m sure the assistant would have been very helpful but was busy with very demanding customers in the line before me- behind... See more

Rated 5 out of 5 stars

I really don' t know if those negative reviews are false/ fake?! My experience is totaly different! First I contacted customer service via their e mail to ask if 3 parfums are really in stock and... See more

Rated 5 out of 5 stars

The scent I use, feels and smells like you've made it exactly for me, it suits me like a great suit. The name, heavens apothecary really does live up to it. If it would be possible, I would make... See more


4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 33% of negative reviews

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Rated 1 out of 5 stars

Birthday gift ruined…

Online ordering was a frustrating experience. While the delivery company was indeed at fault, Zielinski’s customer support was completely unhelpful and chose to ignore the issue. The only response I received was that it was the delivery company’s fault. As a customer, I’m not concerned about the delivery, but I am concerned that the company prioritizes profit over customer satisfaction. They don’t seem to care about people or their mission statement. As a result, I won’t be purchasing their products anymore.

4 May 2026
Unprompted review
Rated 4 out of 5 stars

online purchase smooth- love the scent

online purchase smooth- love the scent
as for the experience in the shop; I‘m sure the assistant would have been very helpful but was busy with very demanding customers in the line before me- behind me there was also someone waiting. Maybe employing a second sale assistant would be an good idea. Also, it’s very nice that the perfumes also come in small bottles in case you want to gift someone an d are not quite sure. I just don’t understand why this is not the case for all of the scents…

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Heavenly perfume

The scent I use, feels and smells like you've made it exactly for me, it suits me like a great suit. The name, heavens apothecary really does live up to it. If it would be possible, I would make this event my daily scent and I would walk the earth with an everlasting smile.

Thank you so much for being there and creating these wonderful perfumes, and not only that, but thanks for the experience you've given me.

Toda Raba, the perfume suits my soul perfectly🙏

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered several products…

I recently ordered several products from Zielinski & Rozen, and I’m very happy with my experience.
I chose a few fragrances and products, including the perfume Cedarwood, Patchouli, Jasmine, the hand cream Tobacco, Vetiver, Amber, and the hair mask Black Vanilla. Each product feels unique and carefully crafted, with scents that are deep, personal, and long-lasting. They really become part of your daily routine and mood.
I also placed my order during their spring offer and received a complimentary 50ml perfume (Vetiver, Musk), which was a wonderful addition.
What stood out to me the most is the feeling behind the brand. Their message about fragrance being part of your life truly resonates—I can already feel how these scents become part of my everyday moments.
Customer service was also excellent: very attentive, careful, and quick to respond, which made the whole experience even more pleasant.
Overall, I highly recommend this brand to anyone looking for something more personal and artistic than mainstream perfumes. I will definitely order again and hope to visit one of their stores in the future.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Found the brand totally accidentally

I found your boutique accidentally in Budapest and just tried the body cream by the door. The scent was so amazing, so i had to go back the next day and see what you have at the shop. My first purchase was the pink pepper perfume, the next week the small black pepper perfume and the body cream and handcream. I love the scent so much, I used the whole bottle so fast so i had to order the big bottle. I love the complementary bodycream, really nice idea. I will continue to buy it in the future for sure.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

A random encounter

Some day, while I was in a coffee shop, I washed my hands with a soap which was so good that I couldn't stop bringing my palms to my nose! I noted down the firm from that soap bottle and after a while I visited their shop. The experience was unique. You literally enter the world of scents. From then on I have tried myself, but also gifted to friends, several of their products. I am grateful for the aromatic experience they offer.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Best scent in the world!

The black pepper vetiver scent has become my go to scent and I use both the perfume, body cream, body shampoo, hair kreatin mask, curl cream and candle scent. I can't get enough of it! I hope you will never stop creating this godly scent! I have been a customer for years and no other products beat yours. I just recently tried your new hair care line and I must say that I LOVE the kreatin mask and the curl cream as well! My hair has never been softer or happier! THANKS!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

The most wonderful perfumery in the world...

Years ago I found the Zielinsky & Rozen shop at the fleemarket in Old Jaffa Tel Aviv. I was fascinated with the atmosphere and character of the shop, its people and the wonderful products. No matter if it’s perfume, soap, body wash, lotion or the home fragrances – the scent is unique. Each scent – and I have a couple of favorites – is absolutely individual, a fantastic creation that touches your senses and soul. Since this first discovery of Zielinsky & Rozen in Jaffa I am using their products every day... And with more and more shops opening in Europe I very much hope a Munich one will open as well in the near future! 😊

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I like the nature and the un-complexity…

I like the nature and the un-complexity of your scents. I get the impression I want to have. No shishi. As my Daily perfume I use 3 Avenue George V of Givenchy. Great. Took a Long time to find, takes 1 second to disappear. It is very complex. Then I Take one of your Hand creams, and its ok

9 March 2026
Unprompted review
Rated 4 out of 5 stars

Zielinski and Drozen are becoming a firm favourite fragrance and so many more to try.

We came across Zielinski and Drozen on a back street in Nice. purchased a few fragrances there , and then ran out of them. I checked out the company on line and to my surprise they are a lot bigger and I guess more well known that I thought , with a great looking space in Amsterdam too. Anyway living in West Sussex i am please to say we were able to replenish stocks on line- so all good , and a sooth transaction plus quick delivery too .

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience 5*

Customer service replied me the same day ( or next maybe). They were very friendly like I was buying parfums for much more money - they treated me like I was " somebody ". I now know that every and each buyer is important to them. Parfums were well packed,arrived fast. Pleasant experience. All 3 parfums were blind buy - and all 3 are grate( black vanilla , orange& jasmin ,and apple& lottus.

19 January 2026
Unprompted review

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