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ziina.com Reviews 548

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TrustScore 4 out of 5

4.1

Money order service
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Rated 1 out of 5 stars

Ziina charged me 79 GBP for a service that was never provided (attempted to get an ETA through UK Portal and asked to pay that amount through UK portal's website) My bank's transaction details stat... See more

Rated 5 out of 5 stars

The best service ever, Dilay made my life easy. He understood my situation and gave me alternative options and I ended up getting even more than what I expected. He really an amazing person. I will al... See more

Rated 5 out of 5 stars

Dalia was amazing and active but the I have been waiting from the morning to get answers without any response. Many agents had entered the chat and didn’t answer my questions

Rated 5 out of 5 stars

Wonderful app. It really helps millionaires like us make transactions fast and seamless . I am especially happy about the apps abilities to make payments from your own credit cards to Ziina account.... See more

Company replied

Company details

  1. Money order service
  2. Alternative Financial Services
  3. Financial Institution
  4. Non-bank financial service

Written by the company

Ziina is the fast, secure way to send and receive money in the UAE. Whether you’re building your business or settling up with friends, Ziina helps move your money forward. We’re on a mission to bring financial freedom to every person in the Middle East. Because access isn’t a privilege — it’s a right.

Contact info

You should know

4.1

Great

TrustScore 4 out of 5

548 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

It’s a scam!!!

My experience with the Ziina app has been extremely disappointing.

I have been waiting for my money for over 3 days now, even though I was clearly told the transfer would be completed within 2 days. Until today, I still haven’t received anything.

I contacted customer support multiple times, but the response time is extremely slow — conversations take hours with no real solution or proper follow-up. On top of that, their way of dealing with customers is very poor, with no professionalism and no transparency at all.

So far, my money has not been transferred, and no clear explanation has been provided for the delay. This has been a very frustrating experience, and I would not recommend using this app based on the level of service I received

7 April 2026
Unprompted review
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Reply from ziina.com

Hi there, we understand how frustrating a delay like this can be, especially when it involves your funds. Transfers are typically completed within 1–2 business days, but timelines can vary depending on bank processing.

We’d like to review your case and provide a clear update. Please contact us at support@ziina.com, reach out via Instagram DMs, or WhatsApp (+971 52 352 7503) so we can assist you directly.

Rated 5 out of 5 stars

Mariam M was great

Mariam M was great! I explained what I wanted to do and she helped me set it up super quickly and smoothly. Really happy with the service!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful. Mr.Ahmed W solved my login issue within a few minutes.
Thank u so much really appreciated 🙏

14 March 2026
Unprompted review

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